Cottages in St. Clair County

"Room was clean. Weight room/Fitness was lacking. Several weights were missing. "

"Disgusting, food on the floor along the bed, not crumbs, cookies and pretzels. The bathroom had lots of hair all over the floor in the corners, hair all over the shower walls, conditioner all over the shower handles, it was like they never cleaned the bathroom. The 1st morning before heading out, we put our garbage and towels in the hall, towels were taken, and no new ones left, garbage was left. Went down to ask for towels at 330pm, they texted someone, checked on towels at 530, again texted someone who would bring them up, 830 the desk said, sorry we didn't know you never got them and now they are all handed out. We finally got towels the next day around 330pm. The desk said the pools heated, but it was freezing cold, kids were swimming in the hot tub, while parents sat around consuming alcohol watching it all. Why is alcohol aloud in the pool areas? The second day we put garbage in the hall, it was there 2 days later when we checked out. I won't think house keeping even goes to the 4th floor unless theres a check out."

"Casino fun"

"The room was clean and staff friendly but it only had one elevator working and the wait time was unreal. I spoke with a person who stays at this hotel a lot and they indicated that it happens a lot at this hotel."

"Clean room, staff very helpful great location"

"Outstanding hotel! Everything about it was great. Easy walks to Enterprise Center, to Busch Stadium and the Arch!"

"I was first given a key to a room that was already occupied. There was no signage to help identify how to get back to the lobby. I had to track down a worker to get back for checkout. Only 1 person was working the valet so it took about 30 minutes to get my car. Your car is left out in the open no garage for $50"

"Excellent location , clean hotel , great food selection "

"Very safe and exciting location. Loved staying here. Smells clean and inviting. Someone was always ready and willing to help. Quiet, clean, easy. Stayed with two elementary aged children and they loved being so close to the play area at Ballpark Village."