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Ulasan tentang Steam Plant Hotel

3 out of 5
Steam Plant Hotel
123 S. Post Street, Spokane, WA

Ulasan

8.0

Sangat Baik

Penilaian 10 - Cemerlang. 409 daripada 1009 ulasan" "
Penilaian 8 - Baik. 325 daripada 1009 ulasan" "
Penilaian 6 - Boleh diterima. 136 daripada 1009 ulasan" "
Penilaian 4 - Lemah. 77 daripada 1009 ulasan" "
Penilaian 2 - Teruk. 62 daripada 1009 ulasan" "

8.4/10

Kebersihan

8.8/10

Kakitangan & perkhidmatan

7.4/10

Kemudahan

8.0/10

Keadaan hartanah & kemudahan

8.0/10

Mesra alam

Ulasan

10/10 Cemerlang

Michaela

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
gute Lage, die Innenstadt ist fussläufig gut erreichbar
Menginap 1 malam pada Mei 2024
Respons daripada Front Desk pada 13 Mei 2024
Thank you for your review! We are glad you enjoyed your stay! Hope to see you here next time you're in Spokane!

6/10 Boleh diterima

Erica

Sukakan: Kebersihan
I really liked that it was a short walk to the Bing Theatre. I saw a great show. Shower was super, however my room had a smell that was overpowering. I don't know what it was, and the other guests were a bit loud.
Menginap 1 malam pada Mei 2024

4/10 Lemah

Susan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Staff were wonderful but very noisy area, small room and definitely not worth the price paid.
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Penny

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff was friendly. The rooms were clean and had all the necessary equipment—heater/A/C, microwave, small refrigerator with a separate freezer, coffeemaker with coffee pods, shower gel, shampoo, and conditioner, Kleenex included in the bathroom, an extra blanket. Those little extras make a trip more comfortable. Thanks for a safe and comfortable place to stay!
Menginap 1 malam pada Mei 2024
Respons daripada front desk pada 12 Mei 2024
thank you for your review

10/10 Cemerlang

Caitlin Nicole

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great stay! Just heads up $5 to park but it is on site and camera monitored.
Menginap 1 malam pada Mei 2024
Respons daripada Steam Plant Staff pada 9 Mei 2024
Thank you for staying with us and for leaving us a review!

10/10 Cemerlang

Jessica

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I liked the touch of providing ear plugs because of the train tracks. (I dont mind the train noise) as a female traveling alone and very late and early hours i felt very comfortable and safe, in my room and parking areas. I would definitely stay here again.
Menginap 1 malam pada Apr 2024
Respons daripada front desk pada 8 Mei 2024
thank you for your review

6/10 Boleh diterima

Caitlynn

Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
Decent hotel close to downtown for cheap. Keep in mind it’s right next to train tracks that are very active all night so if you are a light sleeper maybe reconsider. The beds were pretty comfortable otherwise. Staff was friendly and nice!
Menginap 1 malam pada Mei 2024
Respons daripada front desk pada 8 Mei 2024
Thank you for your review

6/10 Boleh diterima

Kathy

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Needed the earplugs supplied- train near. Pillows were flat.
Menginap 1 malam pada Mei 2024
Respons daripada front desk pada 8 Mei 2024
thank you for your review

8/10 Baik

Brian

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada Steam Plant Staff pada 7 Mei 2024
Thank you for staying with us and for leaving a review.

8/10 Baik

Genoa

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada front desk pada 6 Mei 2024
thank you for your review

6/10 Boleh diterima

Christina

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
This property looks much better in the pictures. It’s right next to the train overpass. It’s SO loud & our comforter was really dirty.
Menginap 1 malam pada Mei 2024

8/10 Baik

Maria

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Die Lage ist sehr gut. Leider ist es sehr laut wenn der Zug vorbeifährt und Hunde sind erlaubt, allerdings wenn sie permanent bellen ist das sehr störend.
Menginap 2 malam pada Mei 2024
Respons daripada Kathy - GM pada 3 Mei 2024
Thank you for your review! We apologize you had to contend with someone's pet barking. In the future, please contact the front desk for assistance so we can engage and help. We look forward to having you back!

10/10 Cemerlang

Luis

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It is a great place to stay lots to do around I would recommend and if I need to stay in Spokane I would go back to this hotel loved it
Menginap 2 malam pada Apr 2024
Respons daripada Steam Plant Hotel pada 1 Mei 2024
Thank you for staying with us and for leaving a review.

10/10 Cemerlang

Kevin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada Steam Plant Staff pada 30 Apr 2024
Thank you for staying with us and for leaving a review.

8/10 Baik

anthony

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
.
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk pada 29 Apr 2024
Thank you for your review

10/10 Cemerlang

Anthony, Missoula

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very clean and comfortable hotel with lots of thoughtful touches. Best feature however was staff. Uncommonly friendly and helpful. Definitely next level! Will stay there again
Menginap 1 malam pada Apr 2024
Respons daripada Steam Plant Staff pada 27 Apr 2024
Thank you for staying with us and for leaving a review!

8/10 Baik

Ronald

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The unit was very clean, however the hotel is in the very center of town with a number of vagrants and panhandlers. Someone should have shared that the adjacent wall was one of the towns many railroad overpasses
Menginap 1 malam pada Apr 2024
Respons daripada front desk pada 28 Apr 2024
Thank you for your review

10/10 Cemerlang

Jennifer

Sukakan: Keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk pada 23 Apr 2024
Thank you for choosing Steam Plant Hotel hope to see you next time your in Spokane

8/10 Baik

Victor

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
My room was close to the main office and street and it was a little bit noisy.
Menginap 1 malam pada Apr 2024
Respons daripada front desk pada 21 Apr 2024
thank you for your review

10/10 Cemerlang

Joyce

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 2 malam pada Apr 2024
Respons daripada front desk pada 21 Apr 2024
thank you for your review

10/10 Cemerlang

Amari

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Honestly it was so calm it was a vintage stay for me, I wanted something nice but historical and near the knitting factory and I was so happy with what I explored 🙌
Menginap 2 malam pada Apr 2024
Respons daripada front desk pada 21 Apr 2024
thank you for your review

10/10 Cemerlang

Ricardo

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very clean
Menginap 1 malam pada Apr 2024
Respons daripada Kathy - GM pada 18 Apr 2024
Thank you, Ricardo! We appreciate your wonderful review and more so, the comment about our cleanliness! I will be sure to share your thoughts with our housekeeping team! Thanks again!

10/10 Cemerlang

billy

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
good drinks at the sister property nice shower and a 5 min walk to the fox theater
Menginap 1 malam pada Feb 2024
Respons daripada Steamplant Staff pada 17 Apr 2024
Thank you for staying with us and for leaving a review.

10/10 Cemerlang

Wilmer

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The room was clean and comfortable, but there was an odor that was strong, maybe from the carpet.
Menginap 1 malam pada Apr 2024
Respons daripada Kathy - GM pada 18 Apr 2024
Hi Wilmer, thank you for your review! We appreciate that fact that you took your time to let us know about your experience. Rest assured, we will look into your comment about an odor. I do know the team has been deep cleaning to ready ourselves for summer. Please know we will address. Thanks again and wishing you well!

10/10 Cemerlang

Liliana

Sukakan: Kemudahan, keadaan hartanah & kemudahan
Very good
Menginap 2 malam pada Apr 2024
Respons daripada front desk pada 16 Apr 2024
thank you for your review

8/10 Baik

Kehli-Anne

Mengembara bersama haiwan kesayangan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Awesome check in experience, cute hotel and close to everything downtown!
Menginap 1 malam pada Apr 2024
Respons daripada front desk pada 16 Apr 2024
thank you for your review

8/10 Baik

Shannon, Tacoma

Menginap 3 malam pada Apr 2024
Respons daripada Front Desk pada 29 Apr 2024
Thank you for your review

8/10 Baik

Melissa

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very affordable and clean rooms. Friendly staff.
Menginap 2 malam pada Mac 2024
Respons daripada front desk pada 8 Apr 2024
thank you for your review

8/10 Baik

Christopher

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It was a good little hotel that was in the perfect area.
Menginap 4 malam pada Apr 2024
Respons daripada front desk pada 8 Apr 2024
thank you for your review, we also enjoy the area.

8/10 Baik

Shane

Menginap 1 malam pada Apr 2024
Respons daripada Steam Plant Hotel Front Desk pada 5 Apr 2024
Thank you! We are glad you enjoyed your stay and hope to see you again!

2/10 Teruk

Rhonda

Menginap 1 malam pada Mac 2024
Respons daripada Kathy - GM pada 5 Apr 2024
Dear Rhonda, by virtue of your score, it appears as if we did not meet your expectations. If that's the case, please know this was not our intention and for that, we apologize. Hopefully in the future, you will give us an opportunity to earn your business back. Wishing you well.

2/10 Teruk

Chema, Kirkland

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
A terrible place we waited around 1 hour to be checked in because their printer was broke and no one there to fix it until the service person showed in. This place should never have been called a Hotel, it is a Motel. Never Again
Menginap 1 malam pada Mac 2024
Respons daripada Kathy - GM pada 2 Apr 2024
Dear Chema, thank you for taking the time to share your comments from your 3/9/2024 arrival. I am sorry you had to endure our printing issues but rest assured, the printer issue was corrected. Please know we did and continue to do our very best to ensure our guests are comfortable. I am sorry we let you down. Wishing you well.

8/10 Baik

Mark

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Right next to the train tracks. A bit noisy.
Menginap 1 malam pada Apr 2024
Respons daripada Kathy - GM pada 2 Apr 2024
Hi Mark, thank you for taking the time to share your thoughts. Yes, we are next to the tracks and the actual Steam Plant which yes, is located next to the railway. I found it interesting to learn the Steam Plant powered downtown Spokane from 1916 to 1986 so of course, the proximity of the hotel near the tracks is indicative of the need to be near the tracks for commerce. I hope you were comfortable and that the staff made you feel at home. Thanks again, Mark.

8/10 Baik

Wilmeka

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan
Look, if you are bougie, do not stay here. We stayed here one night because the Davenport did not have availability until the next day. The staff were very friendly and accommodating. The property just seems suspect but it was fine. I’m bougie so I probably won’t be back. :). Be blessed everyone
Menginap 1 malam pada Mac 2024
Respons daripada front desk pada 30 Mac 2024
thank you for your review

6/10 Boleh diterima

Jackson

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 2 malam pada Mac 2024
Respons daripada front Desk pada 27 Mac 2024
Thank you for your review

4/10 Lemah

Lindsay

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024
Respons daripada front desk pada 20 Mac 2024
Thank You for your review

8/10 Baik

Demetrius

Menginap 2 malam pada Mac 2024
Respons daripada front desk pada 8 Apr 2024
thank you for your review

8/10 Baik

Christina

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kebersihan
The reviews on this property seem to be either love it or hate it. My kids loved the cool old vibes and that they showed the old Popeye movie on the building wall at night. We love that we could walk to pretty much everything including our basketball games at the nearby high school. Food, riverfront, movies, downtown area all walking distance. They’ve updated the rooms, but cleaning needs to improve. Hair all over bathroom floor and toothpaste on sink faucet was pretty gross. Breakfast was basic, but adequate and staff was super friendly. Train seems to ba a complaint but honestly we didn’t even notice it at night. Homeless people kick around from time to time but we didn’t feel unsafe. Parking was well lit and felt secure. Given the opportunity we would definitely stay again.
Menginap 2 malam pada Mac 2024
Respons daripada Kathy - GM pada 18 Mac 2024
Dear Christina, thank you so much for taking the time to present your opinion about your stay experience! Yes, our location is ideal and while our property is simple, we are so conveniently located to so much activity downtown. I am sorry for the cleanliness concerns you mentioned. Please know this is not our norm, nor is it our intention. We respect and understand the need for service, safety and cleanliness and I'm sorry we did not meet your expectations on cleanliness. When you return, please do reach out immediately if you need assistance as we would have happily come to your room and cleaned. Regarding the train, you are right - people either love it or hate it and I'm so happy the train didn't affect your stay! We look forward to having you back anytime you are in town. Thanks again for your mentions. Wishing you and yours the very best.

8/10 Baik

ceanne

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very loud all night. Train goes by multiple times in the night. They did provide ear plugs. I forgot a phone charger and they had one I was able to borrow.
Menginap 1 malam pada Mac 2024
Respons daripada Front Desk pada 18 Mac 2024
Thank you for your review! Until next time safe travels and best wishes.

6/10 Boleh diterima

Jessica

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Room was run down. Bed was not comfy and the train….
Menginap 1 malam pada Mac 2024
Respons daripada Front Desk pada 17 Mac 2024
Thank you for your review

8/10 Baik

Ronald K.

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff was great, parking was great. The room and linen was musty.
Menginap 1 malam pada Mac 2024
Respons daripada Front Desk pada 16 Mac 2024
Thank you for your review

10/10 Cemerlang

ian

Menginap 1 malam pada Mac 2024
Respons daripada Steam Plant Hotel Front Desk pada 5 Apr 2024
Thank you! We are glad you enjoyed your stay and hope to see you again!

10/10 Cemerlang

Megan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mac 2024
Respons daripada Steamplant Staff pada 14 Mac 2024
Thank you for staying with us and for leaving a review.

2/10 Teruk

Florence

Mengembara bersama keluarga
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Uncomfortable and noisy. Felt really light headed from being in the room. And not safe enough to sleep.
Menginap 1 malam pada Mac 2024
Respons daripada front desk pada 12 Mac 2024
Thank you for your review

6/10 Boleh diterima

Brooke

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It's a unique motel style property right next to the train. Rooms came with complimentary ear plugs...
Menginap 1 malam pada Mac 2024
Respons daripada front desk pada 12 Mac 2024
Thank You for your review

6/10 Boleh diterima

Jamyang

Mengembara bersama keluarga
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan
Check in was bit of a problem due to printer issues. There were few of us just waiting patiently for at least 20-30 mins. No apology. Customer service at the check in was not so nice. But then she’s also very young. So that’s there too. Why are they even using laser printer that’s worst than people’s home printer!! Seriously. And breakfast wasn’t what we expected. Quite sad to be honest. Might as well say. First come first serve. There were pretty much gone around 9:10am when it ends at 9:30am. No one comes to check and refill. Rooms were clean enough but not much counter space, I was using the iron board as one. There weren’t many outlet to plug things. So bring extension if you’re staying at this hotel.
Menginap 1 malam pada Mac 2024
Respons daripada front desk pada 12 Mac 2024
Thank You for your review

8/10 Baik

Demetrius

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mac 2024
Respons daripada Front desk pada 12 Mac 2024
Thank you for your review

10/10 Cemerlang

Stephanie

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Enjoyed the convenience that everything was within walking distance and the place itself was very clean and felt safe.
Menginap 1 malam pada Mac 2024
Respons daripada front desk pada 12 Mac 2024
Thank you for choosing Ruby Hospitality

8/10 Baik

Angie

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024
Respons daripada front desk pada 12 Mac 2024
Thank you for your review

4/10 Lemah

Miranda

Mengembara bersama keluarga
Do not stay here unless you are deaf. The hotel provides ear plugs as an indication of the noise volume. The trains are on the other side of the parking lot and run several times an hour, but worse the walls are so paper thin you can hear your neighbor peeing. The staff was very pleasant and the breakfast was well stocked, but the hotel is no more than two stars at its cleanest.
Menginap 2 malam pada Mac 2024
Respons daripada front desk pada 10 Mac 2024
Thank you for your review