Southborough hotels from RM329

"We were disappointed by this facility. We arrived to discover that our room literally hung over the Mass Turnpike. So, it was pretty noisy. The room itself had a heating system without a thermostat despite a large sign saying that we should use a thermostat to adjust the temperature. The tv remote didn’t work. The toilet kept flushing unless you played with the handle. The floor of our room was so dirty that we didn’t walk in bare feet. I’ve not seen floors that dirty in a hotel in many years. We ate one night in the hotel restaurant and it was good, but it doesn’t open until 3pm if you want a drink or lunch. Still, reasonable prices for the neighborhood. The breakfast buffet had the usual but nothing interesting. The major pro was the staff who were unfailingly friendly and helpful. But the place needs some serious organization and infrastructure (plumbing, heating, etc) for the amount they charge."

"The common areas are inviting and spacious, well maintained also.breakfast offerings were food and kept clean annd orderly. Our room was very nice. We left behind an item after checking out, front desk was very helpful, housekeeping staff that we encountered upon returning to the room (15 min after checkout) was rude and unhelpful."

"Excellent clean and friendly home away from home Best Hotel o n years I've stayed at"

"It’s very good "

"I got locked out of my room because the batteries died in the door They had no one there to get it open so I was without all of my belongings until the morning. Pool had no water in it. They also tried to charge for parking upon arrival"

"The desk staff seemed cold and off putting at check in. My room was off the lobby on the first floor and kids were paying soccer in the hallway. At the gym, more underage kids were playing on the equipment and a man with a full glass of beer got on the treadmill next to me. The INDOOR pool was full of kids, and moms were drinking from glasses poolside. Manager and lifeguard had a conversation about unruly kids and rude parents. Parents shouldn’t drink while kids are swimming. That seemed dangerous in a darkened space. Mgt seemed not able to control public spaces. Room was clean and well appointed. I would not return on a weekend due to the number of sports kids and drunk parents."

"Great location. Clean rooms."

"Hated this room. The hotel itself was fine, helpful staff, nice breakfast included, free parking. Location right off 95. The little snacks area was poorly stocked and very expensive but any port in a storm for that. The restaurant looked good and is attached, although we did not eat there it was very convenient. BUT here come the buts. What I really want from a hotel is a clean room, a comfortable bed and a good shower. The bathroom was not so clean, not terrible, but not great. More problematic, the mattress must have been very old. It had a big hump in the middle and was soft on the edges. I tried to sleep right in the middle but every time I turned over, I started to slide off the bed, almost landing on the floor a couple of times. And it wasn't comfortable. And the pillows were truly awful. They were hard and flat (again seemed really old with no fluff left) and I felt like I was setting my head on a brick. Really, really bad night's sleep. The hotel is starting renovations and maybe new bedding is part of it (as well as new bathroom fixtures)--hope so. In the meantime, I would stay away."

"The rooms were so clean and bed was so comfy had the best sleep dinner was delicious and affordable"