"Très déçus de notre séjour de 2 nuits au Grand Tonic Hôtel & SPA. Cet hôtel ne mérite clairement pas ses 4 étoiles.
Dès la première chambre, nous avons constaté des murs abîmés, des finitions moisies et un état général loin du standing attendu. Nous avons même pris une chambre Deluxe pour la deuxième nuit en pensant avoir une meilleure expérience, mais à part les toilettes séparées de la salle de bain, il n’y avait aucune réelle différence.
Beaucoup de points négatifs : bruit constant, très mauvaise isolation (on entend tous les bruits du couloir dès le matin), télévision qui ne fonctionne pas, café vraiment mauvais… Résultat : un séjour loin d’être reposant et très fatigant.
Concernant la piscine, énorme déception également : elle est minuscule comparée aux photos mises en avant par l’hôtel, qui sont clairement trompeuses. En plus, l’eau était froide, ce qui n’a pas du tout rendu le moment agréable.
Nous avions choisi cet hôtel pour un week-end en amoureux, mais malheureusement l’expérience a été très décevante du début à la fin."
"Breakfast was lovely and plentiful with freshly-squeezed orange juice. Room was very comfortable - we had asked for room on a low floor, which we got. All staff were friendly and helpful. The hotel is just a short walk from the very sandy beach and the bay surfers enjoy. It's also a couple of hundred yards from the town centre, a nightclub and post office. We ate each evening at the Bistrot Angeluan at the end of nearby Rue de la Bergerie. The staff there were very friendly and helpful - especially Josephine who speaks excellent English which she self-taught."
"Absolute Horror! Worse than a bad Motel. Moldy bathroom and other areas, peeling ceiling, dirty, floor old and missing tile throughout, musty smell bathroom, hardly room to walk to other side of bed, patio door difficult to lock properly, main door was dirty, falling apart and had to slam to get to stay closed, bath tub so high difficult to get in and water leaked outside on to floor, toilet in a dirty closet which to pull pants up had to open door or hit head on the door, hallways mold on walls, etc etc. why out for evening to not have to be in the room any longer than need be. I usually don’t complain but this was so awful and to be listed as a 4* was as far from the truth as you can get. Requesting refund for this severe falsely advertised experience. This would be a 1* at best. Makes me wonder who is providing and verifying these ratings. Stay away!"
What's Soustons like for family-friendly holidays?
The destination of Soustons is a great choice if you've been thinking about a holiday with your children. There are some entertaining activities that you and the family might enjoy. Arrange a flight into Biarritz (BIQ-Pays Basque), which is located 22.2 mi (35.8 km) from the city centre.
What's the best family accommodation in Soustons?
Hotel Bar du Centre is a hotel with free parking and free WiFi, and it's a top choice on Expedia for families.
When's the best time to book a family-friendly holiday in Soustons?
The hottest months are usually August and July, with an average temperature of 20°C, while the coldest months are February and January, with an average of 9°C. Average annual precipitation for Soustons is 1039 mm.
What's there to see and do with your family in Soustons?
While you and your family are staying in Soustons, you may want to visit some family-friendly attractions such as Centre de Formation Nautique de Soustons, Atlantic Park and Courant d'Huchet Nature Reserve. Make sure that you have lots of time for activities such as Sourcéo Thermal Baths and Arènes de Dax.