Hotel Keluarga di Smyrna

"Everything was decent however I left my hoodie in the hotel closet by accident and if the room is properly checked and cleaned then it should’ve been turned in by cleaning staff instead I was told they couldn’t find it which means someone took it so please be sure to grab all of your belongings otherwise you will likely not see them again! That was on me for leaving it however it should’ve been turned into lost and found!"

"I thought sleep inns were a fairly nice hotel. This one was incredibly outdated and the bathroom gave me the ick. I coudve stayed somewhere much nicer for the same price. Won't stay here again. "

"The location of this property was great. Our stay was a different story. At check in no one was at the desk, I waited for close to 10 minutes before anyone helped me. I later ask for wash clothes and was told I could get them in the morning when additional staff was there. I have stayed at many hotels and have never been told to wait till tomorrow! Unfortunately no one was in the hallway with the cart in the morning nor was there anyone at the desk so we never got the wash clothes………. Listening...

"Room was very clean, staff was extremely friendly. Breakfast was yummy, coffee was always full and WiFi worked great. Would stay again! "

"The first room I was in was horrible. It had mold, mildew, and all whatever complained about it and no one done anything. unfortunately, I had to rebook the room that’s when they put me in a different room. TV no telephone or air-conditioning work in either rooms.. on top of all that someone stole my tennis shoes, white Reebok"

"We came in late while on a road trip. Either the bed was extremely comfortable or I was exhausted. They even had firm pillows. Who sleeps on pillows where you head rests o. The mattress? The shower pressure was adequate. Breakfast was on par with other hot breakfasts at other hotels. Ill stay there again the next time i pass through Lebanon. "

"Everything was great "

"I stayed from 5/2 to 5/9. I stayed in room #312 from 5/2 until 5/7, room #322 from 5/7 to 5/8, and room #420 from 5/8 to 5/9. My daughter plays tennis and I check out of the hotel when she plays and if she wins, then I check in back into the hotel whereas if she loses, we head back home. That's why I stayed in 3 different rooms. On 5/9 early pm, the hotel emailed me about a $950 incidental charge due to TV and carpet damages in room #312. The email had pictures of some materials in what looked...