Hotel Dekat SilverCity Richmond Hill Cinemas

"The room was advertised as "soundproof" room, that was not the case! You can hear! The room turns out to be a lot smaller than I thought. I couldn't even open my suitcase flat out on the floor. I didn't want to put it on the bed to dirty it. After the first day when I return, my room was reek of heavy cigarette smells. After complain to the owner the next day it's not there anymore, however there are times to times you can smell a little bit but thank goodness it was not like before! The...

"Great hotel, would definitely go back. "

"Clean room, convenient parking "

"Great"

"heat fan is so loud during the night, swimming pool has no jacuzzi ( misleading photo being showed on the website). Bathtub is dirty."

"Great place to stay. "

"Clean rooms with breakfast included. Great place for a required stay for medical appointments. No frills but worth the money paid. Staff were excellent"

"The staff are very friendly and helpful, every time when we come to Toronto, we always choose this location"

"We had a wonderful stay! Although a bit off the beaten path this hotel was still close to major amenities. It was quiet, clean and provided a great stay. Staff were friendly and attentive. The breakfast offerings were great, although a tad on the cold side. All and all, a wonderful place to stay and we would return! "

"Breakfast is amazing!"

"Good Breakfast with lots of options. No cable so need to connect to WiFi "

"One of the front staff members entered our room while we were still sleeping. We did not feel safe and will not return "

"Location offered easy parking access and my car felt secure. I used public transit from the hotel into the city, and there were ample bus options available. (Though driving to a GO Station or Subway station would be recommended, for timeliness). Hotel staff were very welcoming and both check in and out were fast. The hotel felt quiet, offered all the amenities needed, and was perfect for one night as a solo individual. For the price, would stay here again. "

"Clean room, great location, restaurant onsite was very good! "

"Nice hotel to stay in. Rooms were clean. Breakfast was good. "

"Room waa clean. Staff were friendly. Bed qas comfortable amd shower pressure qas great. Small fee for parking (8 dollars for the night) i like how you have to use room key card to select in elevators. Feels like extra safety."

"Yes"

"We’ve stayed at Novotel multiple times for special occasions, and it never disappoints. The staff always go above and beyond to make our stay special—they’re incredibly helpful and genuinely care about their guests. We were even pleasantly surprised with complimentary breakfast, which made the experience even better. A special shoutout to Sam for his exceptional customer service—he truly deserves recognition (and a raise!). Highly recommend this hotel every time! ⭐⭐⭐⭐⭐🎯"

"The heater makes far too much noise keeps you awake most of the night and needs replacing. However, the breakfast was substantial."

"The rooms are spacious and comfortable and quiet (despite my next statement)! The layout of the hotel is alot of fun and is centred around the bar/restaurant. The staff are the bar and restaurant are amazing - friendly and professional! The staff overall are really helpful and looking for ways to improve your guest experience! Looking forward to coming back here year after year for Little NHL! And looking forward to seeing the room refreshes!"