Hotel Dekat Silver Woods Express

"The Castle is a hidden gem. "

"The staff here are great. Very welcoming and accommodating. "

"Friendly staff. Clean room. Will be back. "

"Room & property in very poor condition"

"Clean room, friendly staff."

"I have been staying at Best Western hotels prior to, during and after Covid and this was definitely the worst and most disappointing experience I've ever had. I did not hang my do not disturb sign on my door, which in every hotel I have ever stayed at means I would like my room cleaned. When I arrived back to my room in the evening the washroom was cleaned but nothing else. The bed linens were not changed and the bed was not made. I called the front desk and after I told her about my room...

"Everything was great."

"We stayed here a bit longer than we should have. Room was okay, very basic motel, price is a reflection of that. Fine if you're looking for a cheap place to stay passing through. Room was clean and tidy. Smelt a bit like natural gas, hope the heater wasn't leaking. Staff was nice. "

"The kitchenette was disgustingly filthy with food particles on the counter top. The pots were burned and unusable, the cutlery was unwashed but put in the drawer. The floor was so sticky that even with shoes on it was sticky. The stove was filthy on the top and in the oven. The drapes were hanging by a thread. Floor was not vacuumed. Food crumbs on tv dresser.There was one towel in the bathroom. We complained, and were given a few pots but not useable either as burned. Staff sent someone up...

"Cleen room, nice staff"

"The room was clean . Great to have a fridge and micro wave."

"Room service says available was not Front desk agent did not understand me was hard to talk to Smells are overpowering in rooms some guests may not like smells used for cleaning "

"Great staff, great rooms, affordable"

"Very quiet and clean"