Hotel Mesra Haiwan Kesayangan di Silver Star Mountain

"Beautiful rooms and amenities."

"Hotel was dirty and run down. Located on the main road and was noisy all night. Large group partying across the hall that was not addressed by staff kept us up all night."

"The rooms were clean. The second time I had stayed it was a bit dusty. But overall for an older hotel it was well maintained nothing negative for the staff. I didn’t really interact with any of them as I was there for work, but definitely always someone at the front desk. On Friday night we did hear a lot more from the pool as well as kids running up and down the hallway, but they did stop at 9 PM, which was good, but I don’t think that they were accompanied by an adult."

"Nice clean and quiet hotel. The restaurant was cold and not very tasty, overpriced."

"Our room was NOT clean, the floor looked like it hadn’t been vacuumed for a long time and the kitchen floor was sticky and full or crumbs. The bedding was clean, and I was thankful for that. We booked a room with a kitchenette, but when we looked through the cupboards so we could prepare our supper there wasn’t a single pot or pan. There were only 4 eating utensils in the kitchen. There were bowls and plates, but they needed to be washed before they could be used. There was no coffee maker in...

"We had a room with a window that looked out into the hallway of the other part of the hotel, so we couldn't have the blinds open. We found a pretty large squishy toy by the bed, which would seem to prove the carpet is not vacuumed very well. The beds are pretty soft and cave in."