Hotel Monterey Group Shutoken hotels

"Beautiful hotel, only 3 stops from Tokyo station. Friendly staff, spa was a little hot for summer days but relaxing. More Laundry facilities are needed for the size of hotel. Overalls a great stay and recommend."

"Will stay here again. Very convenient and clean. Great size for the room. Thank you. "

"U"

"I love this hotel. "

"We will definitely be back. Excellent service and the breakfast buffet was one of the best we’ve had. Room was clean and very kid friendly."

"Incredible location, outstanding service, great food, top restaurants. A unique experience in Tokyo. I was with my family ( 2 adults + 2 children). Super useful underground direct tunnel connection to the Shinjuku station! "

"If they can provide daily refills of coffee and tea will be great. Elevator from ground to lobby has no air conditioning."

"Room was adequate for my family of 5 and breakfast buffet had quite a variety for vegetarians. Loved their hospitality🙏"

"I loved staying at this hotel and appreciated it even more after moving to the Marriott, which seemed very cold and sterile compared to the Niwa. From the super polite front desk people (we received a very deep bow from one when boarding the elevator to our room the first time) to the little touches such as an air cleaner/humidifier, tea service tray and bluetooth speaker in the room, the Hotel Niwa is a very nice place to stay. You feel like you are experiencing the real Japan here."