Hotel Dekat Shoppes at Gloucester

"Hotel is due for a renovation"

"The property has a great all inclusive breakfast and also love the fact that they have an outdoor pool since the neighboring hotel doesn't. I've stayed here in the past when visiting family near by and haven't been disappointed. Also I want to thank the two front desk employees Michelle and Tyrese, for understanding my situation and being super accommodating to my needs. You guys rock!!! See you all again in the near future."

"From the immaculate grounds, to the unreal US history from the Warner family, this destination is a true gem. Phil and Laura; the inn keepers hosted our amazing stay and provided information on the rich history of the site. Austin’s is a wonderful high quality dining establishment on premises with outstanding cuisine, quiet atmosphere, and wonderful wine recommendations by Christian; a top-notch waiter and sommelier. The original house was remodeled to provide outstanding comfort and...

"I think they can repave the parking lot and spruce up the outside along with the lobby. It doesn’t look to appealing.Need hospitality to throughly clean rooms. They left used towels in our room. Staff were friendly. The breakfast could be better and the elevators need work."

"The staff allowed us to drop our luggage off before check-in so we could go off to do other things and that was nice. The mattress was fairly comfortable and the air conditioning worked fine. Otherwise it was an unpleasant experience. The room was dark and dingy. The furnishings were worn out…the easy chair had stained fabric, the bed sheet had a hole in it, and the handle on the folding door to the bath was missing. The TV produced a message stating that the streaming contract was expired so...

"It was a short stay for the finances however I had to change rooms 2 times. Bathroom was being worked on and t.v wasn't working in 2nd room. The staff was very polite and helpful. There was 1 bug we saw on our way out. I think once the small renovations are done it'll be better. Bedding could use some updating or replacing."

"The staff was very friendly and extremely helpful. We felt that the breakfast hours could be extended. The current hours are 6:30 to 9:30 AM. It would be better if breakfast was served until at least 10:30 or 11:00 AM. The area lacks walkable shops, bars, and restaurants"

"What a great little gem! Highly recommend!"

"Overall my stay was OK. Upon arrival I was not able to check in on time because my room was not available due to hotel being reserved to capacity, which caused me to have a 1 hr delay in check in. The hotel receptionist (Urania)was somewhat pleasant however, made some remarks that my particular room wasn’t ready because I had to wait for a handicap room, I stated I did not book a handicap room. Then, she stated that since I booked via Expedia that, I have the cheapest room, so I had to wait for...

"A great place to stay, near a lot of things. I would definitely recommend it."

"Overall great time. The staff was alittle unprepared with some of the extra activities. They could have informed guest about Travelblazer Challenge.. we read about it in the flyer but no staff encouraged us to join or even asked if we knew about it."

"Maybe a better choice out of the surrounding hotels but definitely didn't feel like it was as great as most of the reviewers have mentioned. The front lobby appears nice and the staff were very friendly. However, although they maybe had some renovations, rooms still felt a little outdated and small. The bathrooms were small and you could definitely see the wear and tear on the ceiling of the shower and the shower head was very low for a standard bathroom shower. But what I really had an issue...

"Yes"

"First day at property room door jammed wouldn't open,second morning got out of bed stepped into carpet filled with water from air conditioning"

"My first time staying there and my family loved it already playing a visit again next summer"

"The staff was very helpful and friendly. The room was clean and well maintained. My only disappointment was that the website and motel still advertised a swimming pool. The pool was closed and had not been opened this year at all. Not sure the problem or why it was not open. If they are not going to have a pool open for guest when it is 100 degrees outside they really need to remove that from the website or state that it is currently closed. Had I know this it would have changed my reservation....

"the property was lovely. Great pool and the breakfast was the best - the gentleman who prepared the breakfast was top notch! would definitely stay here again!"

"Its a great place even if a little dated. We have stayed here before and liked it enough to stay again. There were a few things that were not the greatest like my son found a cough drop wrapped in the cover of his bed and the dresser had a huge hole in the second drawer. The room didn't have a screen door like the other rooms did so I was a little disappointed about that, it was one of my wife's favorite things about the place. Only had 2 towels for 4 people but they had no issues giving me more...