Hotel Dekat Shoppes at Cleveland

"The staff was very courteous and helpful. Good breakfast selection."

"Very nice staff. Clean and comfortable rooms."

"The hotel was very nice and clean and I enjoyed all the restaurants and the amenities for you to have fun but I do wish I had a microwave. I missed that because sometimes you have too much food and you wanna eat it later you can’t do it when you order from downstairs and sometime, you might wanna eat your breakfast later and you can’t do that either because breakfast is over at 10:30. If you wanna sleep in late, you can order at least warm it up that is what I disliked and I wish they would...

"Great attached restaurant..Chophouse"

"We stayed one night. We had the king corner room. The ac was deliciously cold. I never heard or saw any other guests unless I was in the lobby. The city view at night was pleasant. Staff was friendly and very helpful. The bed was not really comfortable and I would have liked to have access to a mini fridge. However, it was overall a very pleasant stay,"

"We were very impressed with the entire experience: beautiful home and grounds, cleanliness, staff, amenities…and had the whole place to ourselves. And a big thank you to Sharon, who made time to give us a tour and explain a lot of interesting history, and secret passages, in the house."

"Extremely clean, great staff. Nice amenities"

"Our experience at the Hyatt was top-notch! My husband and I arrived a lot later than we had originally anticipated and the staff was more than accommodating. When we arrived (in the middle of the night) there was one person available who was handling multiple duties. Due having to wait while he assisted another guest, he provided us with complimentary self-parking and hotel breakfast. Our room was clean, comfortable and spacious. The breakfast was not only a chef's kiss, but the staff and...

"Everyone was super nice. Room was clean. Breakfast was good with lots of options. Parking was confusing and there was construction or something at midnight woke us all up. Weird stuff. Overall was a nice visit."

"The room was clean and spacious, Breakfast was good with a variety."

"This is not going to be a favorable review, and this is the only time I have left a negative review of a hotel. But this hotel stay was awful. The room we ended up with was not the same as the pictures presented at the time of reservation. There was not a "bar area" in the kitchen, nor did we have the counter space in the bathroom shown in the pictures. We reserved a "city view" room, but our room was on the first floor, and our view was that of an iron gate fence. Our room was situated...