Hotel Dekat Shoppes at Cleveland

"There was something sticky on the phone which got all over my ear. It was very disturbing. I went to the front desk to report it and was treated very rudely. Basically, the person said they could refund my room and go elsewhere. Since I had just driven nine hours to get there, I wasn’t about to do that. I went to take a shower to clean myself from the phone situation, all I had was scolding HOT water. I will never stay here again!!"

"Bien solo avía un poco de basura atrás de los muebles."

"Room was nice but needed some repairs. Microwave and television not working correctly. I will stay again. Overall, no complaints. "

"Yes"

"Great!"

"The room was clean. The plumbing in the shower needs work. The room did not smell good. Motel staff kindly came up and sprayed room which seemed to eliminate odor. "

"The refrigerator was very noisy The coffee pot was missing the filter holder, so I couldn't make coffee. The juice dispenser was broken, but they had orange drink, not juice, in a carafe. We were only there for one night, so we managed. "

"Don’t request a room away from the elevator and ice machine. Staff will then give you a room BY the elevator and the ice machine. Toilet was clogged in the evening, housekeeper knocked in the early a.m. Location was great. breakfast was decent. Special request ignored. "

"Yes"

"The staff was very nice and professional. The room was cozy. "

"PROS - easy check-in, free parking option, and free shuttle that covered basically all of downtown Tulsa. Rooms were large and nice finishes. CONS - spent time at the rooftop bar at night and for brunch. super slow service and very unattentive even though there was a ton of servers behind the bar. Also room had a nearly full kitchen setup but it seemed odd you had to have staff come unlock the fridge and no microwave. also had to cover the fridge with towels in order to sleep cause the light on...

"This is a historic hotel but things are a bit in transition. My room was clean, very spacious but with a mixture of some parts partially renovated and others quite dated. Given the older windows, the street noise creeps in easily. Nothing about my room really looked as depicted online. Valet service was good. Restaurant is ok. Not a bad choice but the hotel seems a bit aspirational."

"exellent service, very good staff, fine room"

"Great location! Nice staff! "

"."

"Stafff was great. Very nice. Room was nice and clean and comfortable. "

"The checkout and check in process was extremely slow… the shower wouldn’t completely turn off and it wouldn’t drain. We had to stand in shin deep water while taking a shower. Definitely not what I expected for the price we paid."

"Here are my negatives. No covered parking options (they do have a gated lot that you have to pay for), we got no sleep because of the wind blowing through AC units “whistling” all night on an adjacent roof right outside my window (this was very loud and never stopped), weird shower door that is open on half with no ability to close so water got everywhere, there was an exhaust fan in the bathroom ceiling but there was no way to actually use it as none of the wall switches turned it on, in...

"Parking was easy and the restaurant/bar being right there was very nice. Excellent coffee shop within easy walking distance. The staff was very nice and helpful."