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"Wonderful service! The Kaiseki dinner was fabulous!"

"Lobby was airy and we had access to the onsen. Room smelt a touch musty but the window can be opened for ventilation."

"Great breakfast. The hotel also has great ambience. "

"Very good"

"The hotel is adequate. Our room was spacious enough to make our 5 nights stay comfortable. Its biggest plus is access to the grand baths across the road. On-site bakery is great. There is no reception as such, staff from bakery multi task. The main issue was Wi-Fi or lack of it on the 6th floor."

"Excellent hotel. Stayed here for 2 nights and it was an excellent choice. We had a nice hike after a big breakfast followed by onsen in the afternoon. Hotel was perfectly situated. "

"Nice 5 star hotel. The service and staff is top notch. The views are spectacular. Great place to retreat to and relax. We stayed here for 1 night in our trip through Hokkaido. My only issue was at check in. We were required to make the dinner reservations and meal selection at the front desk. And not everything we wanted was available to us. So it was very awkward experience in my opinion. I don’t know if I made a mistake not reserving the restaurants in advance but it is hard to know what you want for dinner up to 7 months in advance. Maybe it was just better to order room service. "

"Great hotel to stay at Chitose Hokkaido. "

"Wonderful"