Hotel Keluarga di Shijiazhuang

"Overall, the hotel condition and services are great. Especially, Wang Cong, working at the reception desk provided outstanding customer service and a positive attitude. She had a great communication skills and helped me in many ways. The deposit for room is 2,000 yuan, relatively higher than other hotels in China."

"We were late coming in from Beijing and they ran out of the single rooms. They just put use each in a suite without batting an eye lid! Great service; I was impressed that even the restaurant waitresses were attentive to the guest needs even when we weren’t asking. We were having a bit of difficulty with the chopsticks on the lamb ribs and the next moment I know, a pair of fork and knife was place in front of me. Great service!"

"Good and Comfy place to stay."

"Air conditioner could not be controlled in the room , the room was like a oven and difficult to sleep "

"石家庄最好的酒店了，值得入住"

"We stayed in this Hotel for two nights, very good experience! The staff are friendly, the location is just perfect – right at the city center near the subway exchange station, 10~15 min to the train station and there is the shuttle bus to the Airport right at the front door. It’s within walking distance to all the nearby electronics Malls. There is an adjacent big underground supermarket/grocery store where you can buy all kinds of food and daily necessities. I have to mention their morning...

"Nice location and very accessible. AC did not work and refrigerator was not working. That was replaced and a fan was brought in to help with lack of AC for whatever reason. "

"Staff not helpful. Language a big issue. No one cared enough to help us organise sure seeing trip"

"Too old Hotel with broken doors. Too noisy from outside vehicles. Absolutely worthless for the name "