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The Thatched Cottage Inn

3.0 star property
Hotel in Shepton Mallet with free breakfast and restaurant

Choose dates to view prices

Photo gallery for The Thatched Cottage Inn

1 bedroom, laptop workspace, iron/ironing board, free WiFi
1 bedroom, laptop workspace, iron/ironing board, free WiFi
Lunch served
1 bedroom, laptop workspace, iron/ironing board, free WiFi
Front of property
Free English breakfast, a garden and a bar are just a few of the amenities provided at The Thatched Cottage Inn. The on-site restaurant, The Thatched Cottage Inn, offers lunch, light fare and happy hour. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is RM472
RM566 total
includes taxes & fees
22 Oct - 23 Oct

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Classic Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Patio
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Laptop workspace
Daily housekeeping
Changing table
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Classic Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Laptop workspace
Daily housekeeping
Changing table
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Patio
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Laptop workspace
Daily housekeeping
Changing table
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Double Room

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Patio
Separate bedroom
Separate bath and shower
Private bathroom
Hairdryer
Laptop workspace
Daily housekeeping
Changing table
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Executive Double Room

Highlights

Patio
Separate bedroom
Separate bath and shower
Private bathroom
Hairdryer
Laptop workspace
Daily housekeeping
Changing table
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Cottage

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Cottage

Highlights

Patio
Separate dining area
Separate sitting area
Kitchenette
Full-sized fridge/freezer
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Map
63-67 Charlton Rd, Shepton Mallet, England, BA4 5QF

What's nearby

  • Kilver Court - 8 min walk - 0.7 km
  • Royal Bath and West Showground - 6 min drive - 5.4 km
  • Wells Cathedral - 13 min drive - 10.8 km
  • Glastonbury Tor - 17 min drive - 16.6 km
  • Wookey Hole Caves - 21 min drive - 15.8 km

Getting around

  • Castle Cary Station - 11 min drive
  • Bristol International Airport (BRS) - 41 min drive

Restaurants

  • ‪Costa Coffee - ‬3 min drive
  • ‪Whitstone's - ‬5 min walk
  • ‪The Cheeky Bean - ‬19 min walk
  • ‪Highwayman Inn - ‬17 min walk
  • ‪The Thatched Cottage Inn - ‬1 min walk

About this property

The Thatched Cottage Inn

Property highlights
Consider a stay at The Thatched Cottage Inn and take advantage of free English breakfast, a garden and a bar. The on-site restaurant, The Thatched Cottage Inn, offers lunch, light fare and happy hour. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Outdoor furniture, meeting rooms and smoke-free property
Room features
All guest rooms at The Thatched Cottage Inn have comforts, such as laptop-friendly workspaces, as well as
More amenities include:
  • Changing tables and highchairs
  • Bathrooms with hairdryers and shampoo
  • Patios, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available 8:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Thatched Cottage Inn

Family friendly

  • Changing table
  • High chair

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

The Thatched Cottage Inn Hotel
The Thatched Cottage Inn Shepton Mallet
The Thatched Cottage Inn Hotel Shepton Mallet

Frequently asked questions

Is The Thatched Cottage Inn pet-friendly?

Yes, dogs are allowed at this property.

How much does it cost to stay at The Thatched Cottage Inn?

As of 21 Oct 2025, prices found for a 1-night stay for 2 adults at The Thatched Cottage Inn on 22 Oct 2025 start from RM 471.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Thatched Cottage Inn?

Self-parking is free at this property.

What time is check-in at The Thatched Cottage Inn?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Thatched Cottage Inn?

Checkout is at 11:00 AM.

Where is The Thatched Cottage Inn located?

Situated in Shepton Mallet, this hotel is 0.5 mi (0.9 km) from Kilver Court and 2.8 mi (4.5 km) from Royal Bath and West Showground. Glastonbury Festival Site and Downside Abbey are also within 6 miles (10 km).

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The Thatched Cottage Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 40 reviews
Rating 8 - Good. 11 out of 40 reviews
Rating 6 - Okay. 4 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 4 out of 40 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Lovely place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Convenient location for town centre, easy parking, clean and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of character. Large comfortable room and huge bathroom. Staff at breakfast very friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe parking. Excellent staff. Friendly and helpful. Menu is excellent and value for money. Beds comfortable and rooms clean with tea coffee facilities. Bathroom with large white fluffy towels and complementary shampoo conditioner shower gel.
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get, clean, quiet, comfy bed,
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely property with a lot of local history. The staff was exceptional and the food delicious.
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities
Nice little hotel with thatched roof.
Stayed 2 nights in Jun 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under new management and keen eager to please friendly staff. Executive beldroom of an excellent size and very comfortable. Handily placed to use as base for travelling to surrounding areas.
Stayed 2 nights in Jul 2025

6/10 Okay

Sonia

Disliked: Property conditions & facilities
Tired rooms need to be painted and wall paper either updated or restuck to walls. Breakfast was limited and not ready at gje designated time. Room was spacious and a good quality matress. Bathroom was large and clean.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent room, good continental breakfast and welcoming staff. Disappointing evening meal experience with multiple advertised aspects of the food and wine not available.
Stayed 1 night in Jul 2025

10/10 Excellent

Christel Caderius van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had hiked 15 miles so we were just so pleased to get in and have a good shower and a comfy bed. Just as well we were already awake though as they were sawing up wood to make decking below our room window at 7.15 am…
Stayed 1 night in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Lovely inn to stay in with my two small dogs in way through to Devon - spacious immaculate room with separate bath and walk in shower, ample parking - soon to be hooked up for EV charging too! Friendly staff and good breakfast - what’s not to love!
Stayed 1 night in Apr 2025

8/10 Good

Melinda

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The beds were wonderful, the room was larger than expected and the people were very nice. I look forward to seeing what this hotel will be like after it’s renovated and has beautiful hanging baskets outdoors. It definitely needs some TLC! Adding an espresso maker for good coffee would also be a plus hint hint ;-)
Stayed 1 night in Jul 2025

2/10 Terrible

Carl

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs alot of money spent on it to tidy up the facilities. Menu is very limited. Rooms were nice, but couldn’t have a shower as it was either ice ice cold of scalding hot. Ended up just having a stand up wash. No cooked breakfast. Very dissapointed.
Stayed 1 night in Sep 2025

4/10 Poor

Mike

Disliked: Amenities
Advertised with room - cooked English breafast. Apparently no chef so was told when we checked in it will be a continental breakfast. Also as there was no chef there would be no evening meals for the rest of our stay. Continental breakfast was small variety pack cereals, yoghurt (just 2 available), 2 apples, 3 muffins (flies kept landing on these) & toast. Not what I would call Continental. The last morning there were some miniature pastries which were snapped up by foreign visitors.
Stayed 3 nights in Aug 2025

6/10 Okay

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely, a huge en-suite with shower and a bath. Comfortable mattress, quality bedding and towels. We booked here because of the free parking and the full English breakfast included. However on arrival we read on the menu in our room that they only provide a continental breakfast. Apparently the new owners, although having reopened 4 months ago have not changed the wording of the breakfast on their site or that of all the other booking sites. So I was expecting bread rolls with a choice of ham and cheese, mixed fruit etc. but was underwhelmed at the offering which isn’t even continental….cereal, yoghurts and fruit juices. Although we were offered toast, hot drinks and croissants as well. Also they appear to be short staffed as the bar was often left unattended while the barman ran around waiting on tables as well. With a few tweaks this could be a great place to stay ie. more staff, especially on a Saturday evening and a cooked breakfast or at least honesty about the breakfast offering.
Stayed 2 nights in Oct 2025

2/10 Terrible

Deborah

There was no room available I was not helped by the staff thier who blamed Expedia and ignored me. I was left stranded with my family despite having booked and paid for my room. I was unable to make contact with Expedia who disabled typing on messages
Stayed 1 night in Aug 2025

8/10 Good

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant menus need revising as little choice unless you want something with chips and greasy ones at that! On the first night I ordered one of the couple of alternatives - belly pork. The whole dish was so bad I sent it back. The manageress said she hadn’t received any other complaints but two other tables complaining about the same dish! Needless to say we ate dinner at other restaurants.
Stayed 3 nights in Aug 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service
Had to change from the booked cottage to a room in the main pub( excellent) Inn under new management struggling with bookings made under previous owner Book rooms in the pub no cooked breakfast now Cottage has no WiFi or mobile coverage very steep stairs to tiny shower/ toilet downstairs in basement Access via main road pavement or through pub with stairs and rough ground outside EV charging in car park
Stayed 2 nights in Jun 2025

4/10 Poor

Loraine

Disliked: Amenities, property conditions & facilities
Edford room needs redecorating and fixing of many broken or faulty items. Bathroom the worst area with lots of faults. Noise from area below was annoying. Breakfast time limited, poached eggs were all hard and not offered orange juice, which should have been included.
Stayed 1 night in Mar 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 3 nights in Aug 2025

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025