Shepton Mallet Spa Hotels

"everything fine"

"Fantastic two-night stay at Apex Bath! The hotel was stylish, spotless, and perfectly located for exploring the city. Staff were friendly and were extremely helpful when needed. The room was cozy with great amenities, and we loved the little touches (like the comfy bed and quiet atmosphere). And working Air-Con! Would 100% stay again—thanks for a lovely weekend! Park in Charlotte street carpark and took over to hotel or 6 min walk. Pool, sauna and steam room were great! Breakfast was delicious and worth the money! Nothing bad to say at all."

"Lovely staff. Great quality products in the bathroom. Lovely bedding very nice! "

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"The Gainsborough has a beautiful spa area and is very centrally and conveniently located in downtown Bath. The hotel stocks all rooms with soft drinks and water in the mini fridge (a nice touch), and the breakfast offerings are excellent, including both a continental buffet with a cooked to order option. The bar area of the hotel is small and was not well stocked during our visit. Also, some of the staff seemed new and unfamiliar (although polite) with the property, but the concierge as well as the front desk manager, Howard, were wonderful, and made what was a good stay into a great stay. The concierge's restaurant and tour recommendations were wonderful, and the front desk manager assisted our party of four with an issue we encountered with a rude and arrogant guest. The professionalism he demonstrated in handling the situation was commendable. We will be back. "

"Book here a lot fabulous hotel and great service "

"We stayed at the Bristol Hotel when going to a concert in Bath. It’s within say walking distance of the train station, and the surrounding area is pleasant. The hotel was comfortable and check in and out were easy. Would recommend."