Skip to main content

Felicity Hotel Shenzhen

4.0 star property
Travelers enjoy poolside relaxation or shopping excursions at this upscale retreat where authentic Chinese cuisine enhances the restorative experience.

Choose dates to view prices

Located near Luohu Commercial City, Best Western Premier Shenzhen Felicity Hotel offers a garden, sauna, and three on-site restaurants with Chinese cuisine and breakfast. Convenient shopping and a coffee shop are just steps away.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is RM207
RM238 total
includes taxes & fees
8 Jun - 9 Jun

You may also like

Ad

Hilton Garden Inn Shenzhen Guangming Hongqiao Park

Guangming District
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 21 reviews
The price is RM214
RM250 total
includes taxes & fees
21 May - 22 May
Hilton Garden Inn Shenzhen Guangming Hongqiao Park
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About this property

Felicity Hotel Shenzhen

  • Upscale hotel remodelled in 2018 and located near Luohu Commercial City
  • Located close to Luohu Port and Dongmen Pedestrian Street, Felicity Hotel Shenzhen provides a corner/local shop, shopping on-site and a coffee shop/cafe. Treat yourself to a massage at the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • Free self-parking
    • Buffet breakfast (surcharge), smoke-free property and luggage storage
    • 6 meeting rooms, wedding services and a porter/bellboy
  • Room features
  • All 250 rooms boast comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and desk chairs.
  • Other amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with rainfall showers and shower/bath combinations
    • TVs with satellite channels
    • Wardrobes/cupboards, daily housekeeping and desks

Similar properties

Exterior
Shenzhen Lido Hotel
Luohu
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.8 out of 10, Excellent, 710 reviews
The price is RM187
RM215 total
includes taxes & fees
24 May - 25 May
Shenzhen Lido Hotel
Compare similar properties

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 180 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 68 for adults and from CNY 68 for children
  • Late check-in fee for check-in between 2:00 PM and midnight
  • Rollaway bed fee: CNY 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Felicity Hotel Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Felicity Hotel Shenzhen?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Felicity Hotel Shenzhen on 8 Jun 2026 start from RM207, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Felicity Hotel Shenzhen?

Self-parking is free at this property.

What time is check-in at Felicity Hotel Shenzhen?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available from 2:00 PM to midnight for a fee.

What time is check-out at Felicity Hotel Shenzhen?

Checkout is at noon.

Where is Felicity Hotel Shenzhen located?

Located in Luohu, this spa hotel is within a 10-minute walk of Luohu Commercial City and Luohu Port. Dongmen Pedestrian Street and Shenzhen Convention and Exhibition Center are also within 6 mi (10 km). Shenzhen Station is only a 2-minute walk and Luohu Station is 16 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

7.8

Good

7.6

Cleanliness

7.8

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 225 out of 1000 reviews
Rating 8 - Good. 491 out of 1000 reviews
Rating 6 - Okay. 182 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick Shenzhen Visit

Excellent breakfast and location (from port of entry).
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Yao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Great location, good service , good value
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

PING YI

Liked: Cleanliness, staff & service, room comfort
It is still an amazing hotel after so many years, although amenities are a bit old, still comfortable to use and clean, no odor.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and nice clean
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Anita

Liked: Staff & service, amenities, property conditions & facilities
Hotel room nice, service excellent. Only thing is walking distance is not a convenient.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great locale , not so easy to find. Good stay

Very convenient location. Exit LuoWu immigration building and go to far left to take long escalator up. Follow signs for Fulin hotel (Chinese name). Almost missed it looking for Best Western. Take escalator up and then take escalator ahead down and keep heading in direction of Fulin Hotel. There are some steps. Another few hundred feet when you reach street level. Easy walk.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Calum

Dated

The room was absolutely insane. Dated, like the rest of the hotel. Genuinely looks like it hasn't been renovated in at least 40 years, if not more. It is a very very convenient location, about 5-8 minute walk to the train station, and it has a 7 eleven inside, but that's about it. Would return if I had an early train as I did on this occasion, but by god if I was staying in Suzhou for any length of time for purposes other than getting a 6:30 train, I'd give this hotel a miss. Creepy.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Feb 2025
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return visitor

Have stayed at this property before and since 1st visit property has improved great location
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Been staying there for years. Great rooms, view of the River, super beds, massage services on 8th floor ($16/per hour) and expansive morning buffet.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and beds, beautiful river views. The massage center on the 8th floor is superior and very reasonable. Major shopping malls in walking distance and good service for all staff.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Kwok Sui

Spacious room.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Andy Wai

Friendly staff. Great service.Clean place.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
This one is okay for us
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Billy Chi Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Luohu Part, can get a taxi to different parts of Shenzhen conveniently. 5-10 walk to subway
Stayed 1 night in Oct 2024
Verified

6/10 Okay

inc

English talking is very limited. Most of Facility looks old and it needs renovation.
Stayed 1 night in Nov 2023
Verified

6/10 Okay

SUN HO DAVID

Liked: Staff & service

Room condition

The room and bath towel has bad odour. The toilet flush is choked though the recovery was ok
Stayed 3 nights in Aug 2023
Verified

4/10 Poor

JOSEPH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very old hotel. WiFi doesn’t work. No room service. No taxis. You have to ask hotel desk and they will rob you and call their select driver to drive you for 4 times the price. It was a real bad experience staying here. No WiFi, no room service, no taxis???
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空間寬敞，還可以泡澡以解除風塵僕僕深夜抵達的疲勞，交通也很便利，距離離高鐵站不到10分鐘的步行路程，隔日前往市區辦事，轉地鐵也非常的方便，且周邊皆是美味小吃
Stayed 1 night in Feb 2025
Verified

8/10 Good

kin wai andrew

Liked: Cleanliness, staff & service, amenities
在火車站西出口，現在有大型工程進行中，很多路口都封閉了，餐廳選擇較小。
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Lai Fun Kinnie

Disliked: Property conditions & facilities
房間內的裝修非常舊，保養差
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

TAKESHI

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
カビ臭い。部屋をかえてもらっても同じ臭かった。2日目から頭痛がしたのでホテルを変えました。
Stayed 4 nights in Oct 2024
Verified

8/10 Good

ping chow ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
雪櫃開了成晚都不凍
Stayed 1 night in Sep 2024
Verified

6/10 Okay

peter

太 舊
Stayed 1 night in Jul 2024