Sha Tin Spa Hotels

"View was average but room was very clean and modern. Large enough for family of 4 and I believe we were put on the same floor as other families, although we couldn’t hear them from our room. Hotel doesn’t have a bar not coworking space so not great if you’re expecting to do a little work. Gym and pool looked good and it’s very conveniently located within a huge shopping centre and station, the café adjacent is open early and serves an excellent HK cafe menu."

"The room is too small and the bathroom is too dark. "

"Absolutely horrendous beddings, bathroom, and air conditioning. For a 5 stars hotel I expect a whole lot better. I literally have to book another hotel in the middle of my first night here because I couldn't sleep on this god awful mattress. They also gave me a twin bed too when I specifically asked for a king bed. Staff unwilling to compromise or even consider a partial refund. Well, that's cool, ur just losing my business from now on. "

"Hope they will provide free shuttle services soon!"

"I booked a deluxe Harbor view room. When I checked in, they gave me a room on 6th floor literally parking lot view with 2 big cruises boat parked on each side of the parking lot. I went down to the front desk and ask for a room change. The front desk ask what was wrong with the room. I told him I booked a deluxe harbor view room not a parking lot view. He changed to the same room but 15th floor. Not ideal but acceptable. Other than that, everything else was great!"

"Tiles in the bathroom and shower need to be replaced otherwise the room is in good shape "

"Nothing can complain and quite enjoy to stay in said hotel."

"Rooms somewhat old. Needs upgrading. "

"Excellent hotel & staff, beautiful pool and wonderful views. The club lounge was lovely and the staff extremely attentive. "