Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,970 per person
A restaurant
Restaurants on site
Barolo
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Spa
Public indoor bath (no minerals)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
17 floors
18 buildings
Built in 2009
Designated smoking areas
Reception hall
Renovated entire property - June 2025
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
50-inch LCD TV with digital channels
Food and drink
Electric kettle
Free bottled water
Refrigerator
More
Air conditioning
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The indoor public bath will be closed until 3 PM on June 14, 2025.
Renovations and closures
The property will be renovating from 10 February 2025 to 13 June 2025 (completion date subject to change). The following areas are affected:
Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately JPY 2970 per person
Self-parking fee: JPY 1600 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Mitsui Garden Hotel Sendai
Mitsui Garden Sendai
Mitsui Garden Sendai Sendai
Mitsui Garden Hotel Sendai Hotel
Mitsui Garden Hotel Sendai Sendai
Mitsui Garden Hotel Sendai Hotel Sendai
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Mitsui Garden Hotel Sendai Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 561 out of 1002 reviews
10 - Excellent
561
Rating 8 - Good. 323 out of 1002 reviews
8 - Good
323
Rating 6 - Okay. 76 out of 1002 reviews
6 - Okay
76
Rating 4 - Poor. 28 out of 1002 reviews
4 - Poor
28
Rating 2 - Terrible. 14 out of 1002 reviews
2 - Terrible
14
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10
A nice place
Liang-Yi
Stayed 1 night in Dec 2024
10/10
Great location
Jia
Stayed 4 nights in May 2024
10/10
Not that close to the train station, but has great accommodation and convenient shopping places nearby
YENWEI
Stayed 2 nights in Apr 2024
8/10
Small car parking, need to go NPC 24 H Sendai Ichibancho Paking if you come late. The most nearest one to hotel
Hoi Ying Shania
Stayed 1 night in Dec 2024
10/10
Very happy with my stay. Has a nice spa area that includes an open air bath
Henry
Stayed 1 night in Mar 2024
10/10
The hotel staff were very professional, efficient and welcoming. There was always someone available when I needed help or had a question.
Virginia
Stayed 3 nights in Oct 2024
10/10
Great stay. Beautiful place. Convenient location, friendly staff, room was great and clean. Breakfast tasted good too. Sento was a real plus.
TOM
Stayed 4 nights in Feb 2024
8/10
Had a queen bed as double is on small side ,decent onsen but no sauna. Good value
christian
Stayed 2 nights in May 2024
10/10
Everything is good 😊
Ting Huan
Stayed 2 nights in Feb 2024
10/10
Nice
LI SHU
Stayed 1 night in Feb 2024
10/10
Good
hiroyuki
Stayed 2 nights in Aug 2024
6/10
Since they opened the hotel, I used the hotel as my home base hotel every year, but unfortunately all staffs were gone during the last 8 months even tough the restaurant in the hotel. They became a typical business hotel now. Good luck.
Ayako
Stayed 3 nights in Aug 2024
6/10
Poor breakfast and very old washing machine.
Verified traveller
Stayed 5 nights in May 2024
10/10
The hotel runs the place since 15 years ago, and we use from 14 years ago. Unfortunately, a few years ago, most of the staffs were changes and new young people stand up at the front desk. They always ask me, " Have you ever visit our hotel?" :( Even though I was visited three times this year. That is why, I feel sad nowadays to visit the one. According to the hotel, they will start renovation so during Jan- April they will close. I hope their renewal open will be to reach up grade service for all customers who would like to visit like second home.
Ayako
Stayed 3 nights in Dec 2024
10/10
The washroom wasn’t cleaned when I arrived. The air conditioning didn’t function at night. Other than that the staff was very polite and helpful. The hotel is a 4-star by name, but I have had better experiences with a 3-star hotel.
Rui Jorge
Stayed 2 nights in Feb 2024
8/10
This hotel is located within a high rise. The location is not exactly closed to Sendai station but aobadori station which is still convenient. The room is however pretty small. The bathroom has hardly any counter space, or electric outlet. One has to dry hair from the writing desk. Bathroom can store a few items on some narrow glass shelves. We stayed for two nights in February. Outside temperature is cold but inside of the hotel is hot. The temperature control seems not blowing cool air quick enough. The best way to cool down is to open the curtain and let the outside temperature cools down the room via the window glass. The breakfast was good. Stayed there two days and they did not serve the exact same food. We could taste some local specialities. Public bath was fine as well.
Verified traveller
Stayed 2 nights in Feb 2024
6/10
FUMIHIKO
Stayed 3 nights in May 2025
6/10
エレベエターにもカードキィが必要で慣れてないせいもあり面倒でした
マサコ
Stayed 3 nights in May 2025
8/10
清潔、アクセスよし、良いホテルだと思います。
takeshi
Stayed 1 night in May 2025
10/10
The hotel is very clean and updated. The staff were very good and friendly.