Hotel Keluarga di Schenectady

"The room was quite spacious and a perfect size for two people. However, the customer service was a bit of a letdown. We were in town for a wedding and found that the ironing board in our room was broken; despite calling and requesting a replacement, no one ever followed up. I also noticed that the staff seemed frequently distracted by their cellphones. Even when returning late at night, the front desk attendant didn't acknowledge us, which felt a bit off from a safety perspective. While the...

"The room smelled like a very old ashtray. Not overpowering, but noticeable. The bathroom was small, but functional. One problem was the shower. The shower door would mot stay closed, the handle was in a spot that required you to fully be in the shower to turn the water on, and there was a metal tray on the shower floor that sounded like rain on a tin roof. Which was loud enough to wake my husband and keep him from falling back to sleep. Even with the bathroom door pulled closed. "

"Clean room, great staff, bed could be more comfortable. Plenty of parking "

"Very clean which is most important to me. Staff friendly and attentive. Parking easy and safe. Good basic inexpensive accommodations. "

"This is always our go to hotel for when we visit my family. However this time there were a few issues with cleanliness. There were makeup stains on our sheets and dead flies in the window. We will stay here again but hope to see an improvement in those areas "