Search Residences in Scarborough

"Misleading information from staff ruined what should have been a simple experience. We were told at reception that our voucher could be used for afternoon tea, then showed it again in the lounge before ordering and were seated without issue. Only at payment were we told it didn’t apply and charged full price, which feels completely unacceptable. To make matters worse, there were no towels in the room when we needed them, and the room was unbearably hot with no proper way to cool it. Overall, poor communication and basic standards not being met — wouldn’t stay again."

"The pictures on hotels did not reflect the room . Apparantly the pictures of the standard room on hotels were of a suite . Although the staff tried their wasn’t availability . The hotel is tired and dated ."

"Couldn't fault the gym, and the food was really good in the restaurant"

"Excellent location with welcoming staff. Staff members gave great recommendations of places to visit, and they always had a warm attitude."

"guests smoking weed in the entrance food poor room unclean"

"The only down side was I would've thought the people cooking in the restaurant should've wore a net over his beard. But on a whole we really enjoyed our stay. We have stayed many times before."

"We stayed in 2 separate rooms and both were very well presented and the decor was lovely. Very spacious rooms. The only thing I will say, on booking, the listing made it seem that the pool and hot tub was on site but it's at their sister hotel around the corner. It was still great to have access to but it could be clearer. Check in was easy peasy, as only codes required. Totally keyless. The sea is literally across the road, which is accessible via a lift. The main sea front with all the amusements are a short drive away. Parking outside the apartments, which require a disc (provided). We will defo be booking again for our next visit."

"Excellent location overlooking the sea and close to the castle. Staff were lovely and room clean."

"Stayed in an apartment with my husband and 2 kids. The place was spotless and very spacious and comfortable. The view of the sea was perfect and we also had breakfast. The breakfast was of a very standard."