Crown Spa Hotel Scarborough by Compass Hospitality

Hartanah 4.0 bintang

Pilih tarikh untuk melihat harga

Ulasan

8.0 daripada 10
Sangat baik

Kemudahan popular

  • Kolam renang
  • Tab panas
  • Spa
  • Mesra haiwan kesayangan
  • Wi-Fi percuma
  • Restoran
Harga semasa ialah RM357
RM428 jumlah
termasuk cukai & fi
4 Mei - 5 Mei

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 20 daripada 20 bilik

Standard Double Room

  • Boleh menampung 2
  • Wi-Fi percuma

Executive Double Room

  • Boleh menampung 2
  • Wi-Fi percuma

Standard Double Room, Sea View

  • Boleh menampung 2
  • Wi-Fi percuma

Superior Double or Twin Room

  • Boleh menampung 2
  • Wi-Fi percuma

Superior Double Room

  • Boleh menampung 2
  • Wi-Fi percuma

Superior Double or Twin Room, Sea View

  • Boleh menampung 2
  • Wi-Fi percuma

Standard Double Room

8.2 daripada 10
Sangat baik
(50 ulasan)
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Kelamin (Double)
  • Wi-Fi percuma

Superior Double Room

8.8 daripada 10
Cemerlang
(13 ulasan)
  • 1 bilik tidur
  • Boleh menampung 3
  • 1 Katil Kelamin (Double)
  • Wi-Fi percuma

Superior Double or Twin Room

  • 1 bilik tidur
  • Boleh menampung 3
  • 1 Katil Kelamin (Double) ATAU 2 Katil Bujang (Single)
  • Wi-Fi percuma

Standard Double Room, Sea View

7.6 daripada 10
Baik
(16 ulasan)
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Kelamin (Double)
  • Wi-Fi percuma

Executive Double Room

8.8 daripada 10
Cemerlang
(6 ulasan)
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Kelamin (Double)
  • Wi-Fi percuma

Executive Double Room, Sea View

7.6 daripada 10
Baik
(4 ulasan)
  • Pemandangan pantai
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Kelamin (Double)
  • Wi-Fi percuma

Deluxe Double or Twin Room, Sea View

8.0 daripada 10
Sangat baik
(3 ulasan)
  • Pemandangan pantai
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Kelamin (Double) ATAU 2 Katil Bujang (Single)
  • Wi-Fi percuma

Family Double or Twin Room, Annex Building

  • 1 bilik tidur
  • Boleh menampung 4
  • 1 Katil Kelamin (Double) dan 1 Katil Sofa Kelamin
  • Wi-Fi percuma

Superior Double or Twin Room, Sea View

7.6 daripada 10
Baik
(13 ulasan)
  • Pemandangan laut
  • 1 bilik tidur
  • Boleh menampung 3
  • 1 Katil Kelamin (Double) ATAU 2 Katil Bujang (Single)
  • Wi-Fi percuma

Standard Single Room

7.8 daripada 10
Baik
(8 ulasan)
  • 1 bilik tidur
  • Boleh menampung 1
  • 1 Katil Bujang (Single)
  • Wi-Fi percuma

Deluxe Double or Twin Room, Sea View

  • Boleh menampung 2
  • Wi-Fi percuma

Executive Double Room, Sea View

  • Boleh menampung 2
  • Wi-Fi percuma

Family Double or Twin Room, Annex Building

  • Boleh menampung 3
  • Wi-Fi percuma

Standard Single Room

  • Boleh menampung 1
  • Wi-Fi percuma
Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Tentang kawasan sekitar

Terletak di Scarborough, Crown Spa Hotel Scarborough by Compass Hospitality berada di pantai. Teater Terbuka Scarborough dan Muzium Rotunda merupakan tarikan utama kebudayaan dan antara tarikan kawasan ini termasuk Taman Itali South Cliff dan Teater YMCA. Pusat Warisan Maritim Scarborough dan Stesen Kereta Api Teluk Utara juga disarankan untuk dikunjungi. Layari panduan perjalanan Scarborough kami
Peta
The Esplanade, Scarborough, England, YO11 2AG

Tempat berdekatan

  • Pantai Teluk Selatan
    Pantai Teluk Selatan
    1 min berjalan kaki - 0.2 km
  • Spa Scarborough
    Spa Scarborough
    3 min berjalan kaki - 0.3 km
  • Taman Itali South Cliff
    Taman Itali South Cliff
    6 min berjalan kaki - 0.6 km
  • Teater Stephen Joseph
    Teater Stephen Joseph
    8 min berjalan kaki - 0.7 km
  • Pantai Teluk Utara
    Pantai Teluk Utara
    18 min berjalan kaki - 1.5 km

Bergerak

  • Stesen Scarborough - 12 minit berjalan kaki
  • Leeds (LBA-Leeds Bradford) - 123 minit memandu

Restoran

  • Rice & Spice
    9 min berjalan kaki
  • The Curry Leaf
    9 min berjalan kaki
  • Pizza Hut
    6 min berjalan kaki
  • Farrer's Bar and Restaurant
    7 min berjalan kaki
  • Olympia Leisure
    8 min berjalan kaki

Tentang hartanah ini

Crown Spa Hotel Scarborough by Compass Hospitality

Mewah bagi hotel berdekatan Teater Terbuka Scarborough
Pertimbangkan penginapan di Crown Spa Hotel Scarborough by Compass Hospitality dan manfaatkan teres, pencucian kering/dobi dan bar. Nikmatilah rawatan badan, Balut badan dan rawatan muka di Crown Spa, tapak spa. Restoran di tapak, Taste Restaurant, menawarkan sarapan, makan tengah hari dan makan malam. Kekal terhubung menggunakan Wi-Fi percuma dalam bilik dengan kelajuan 50+ Mbps dan tetamu boleh mencari kemudahan lain seperti gimnasium dan bilik wap.
Anda juga akan menikmati manfaat berikut semasa penginapan anda:
  • Kolam renang tertutup
  • Sarapan Inggeris (surcaj), letak kenderaan sendiri (surcaj) dan dewan bankuet
  • Perkhidmatan perkahwinan, meja/kaunter hadapan 24 jam dan 7 bilik mesyuarat
  • Perkhidmatan rencam, gril barbeku dan bantuan pelancongan/tiket
  • Ulasan tetamu memberikan kata-kata yang amat baik tentang kakitangan yang mesra dan lokasi
Ciri-ciri bilik
Kesemua 115 bilik menawarkan keselesaan seperti perkhidmatan bilik 24 jam, serta sentuhan bermakna seperti Wi-fi percuma dan peti besi. Ulasan tetamu memberikan rating yang tinggi terhadap kebersihan bilik di hartanah.
Lagi kemudahan termasuk:
  • Berbilang bilik mandi dengan gabungan pancuran/tab mandi dan kelengkapan dandanan diri percuma
  • Cerek elektrik, sistem pemanasan dan setiap hari

Hartanah serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Kelajuan Wi-fi dalam bilik: 50+ Mbps
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Tempat letak kenderaan di luar tapak hartanah tersedia (GBP 5 sehari)
  • Tempat letak kenderaan di bahu jalan tersedia
  • Tempat letak kenderaan di tapak hartanah (GBP 15 semalam)
  • Letak kenderaan sendiri di tapak adalah terhad

Makanan dan minuman

  • Sarapan Inggeris tersedia dengan bayaran 7:00 hingga 10:00 pada hari bekerja dan 8:00 hingga 10:30 pada hujung minggu; GBP 14.95 untuk orang dewasa dan GBP 9.95 untuk kanak-kanak
  • 1 bar/ruang istirahat
  • 1 restoran
  • Bar/deli snek

Restoran di tapak hartanah

  • Taste Restaurant

Aktiviti menarik

  • 1 kolam renang tertutup
  • 1 tab panas
  • Bilik wap
  • Gimnasium
  • Sauna
  • Spa perkhidmatan penuh

Mesra keluarga

  • 1 kolam renang tertutup
  • Bar/deli snek
  • Kemudahan dobi

Kemudahan

  • Kemudahan dobi
  • Meja/kaunter hadapan 24 jam
  • Peti besi di meja/kaunter hadapan
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Pengemasan (harian)
  • Perkhidmatan cucian kering/dobi
  • Perkhidmatan perkahwinan
  • Perkhidmatan rencam

Perkhidmatan perniagaan

  • 7 bilik mesyuarat

Kawasan luar

  • Di pantai
  • Gril barbeku
  • Teres

Spa perkhidmatan penuh

  • Balut badan
  • Lulur badan
  • Rawatan muka
  • Urutan pranatal

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Lif
  • Meja pendaftaran mudah diakses kerusi roda
  • Mudah diakses kerusi roda (mungkin mempunyai batasan)
  • Palang cekau berdekatan tandas
  • Tempat duduk tandas ditinggikan

Lain-lain

  • Dewan bankuet
  • Dibina pada 1845
  • Kawasan merokok yang dikhaskan (boleh dikenakan denda)

Kemudahan bilik

Bilik mandi

  • Bilik mandi persendirian
  • Gabungan pancuran mandi/tab mandi
  • Kelengkapan dandanan diri percuma
  • Pengering rambut
  • Tuala disediakan

Hiburan

  • TV skrin rata

Makanan dan minuman

  • Cerek elektrik
  • Pembancuh kopi/teh
  • Perkhidmatan bilik 24 jam

Lain-lain

  • Meja
  • Peti besi
  • Seterika/papan seterika atas permintaan
  • Sistem pemanasan
  • Telefon

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam
Daftar masuk lewat tertakluk kepada ketersediaan
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 11:00
Daftar keluar tanpa sentuh tersedia

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Jika anda merancang untuk tiba selepas 9:00, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan
Tetamu perlu mengetahui bahawa terdapat 1 kucing dan 1 anjing di hartanah ini
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan dibenarkan dengan bayaran tambahan dikenakan sebanyak GBP 15 setiap haiwan kesayangan, semalam, serta deposit sebanyak GBP 50 sepenginapan
Haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi
1 ekor (sehingga 10 kg setiap haiwan peliharaan)
Haiwan kesayangan tidak boleh dibiarkan tanpa pengawasan
Bilik tertentu sahaja, sekatan dikenakan; bilik mesra haiwan kesayangan boleh diminta dengan menghubungi hartanah melalui nombor pada pengesahan tempahan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Deposit kerosakan sebanyak GBP 50 perlu dibayar sebelum daftar masuk.

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Kemudahan tambahan

  • Fi untuk sarapan Inggeris: kira-kira GBP 14.95 untuk dewasa dan GBP 9.95 untuk kanak-kanak
  • Bayaran letak kenderaan sendiri: GBP 15 semalam
  • Deposit haiwan kesayangan: GBP 50 sepenginapan
  • Bayaran haiwan kesayangan: GBP 15 setiap haiwan kesayangan, semalam
  • Haiwan perkhidmatan terkecuali daripada fi

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit; wang tunai tidak diterima
Hartanah ini mempunyai hak untuk melakukan prapengesahan kepada kad kredit tetamu sebelum ketibaan.
Transaksi tanpa tunai tersedia
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api dan pengesan asap
Hartanah ini mempunyai dasar dilarang merokok yang ketat. Sesiapa yang melanggar larangan ini akan dikenakan penalti sebanyak GBP250.
Nombor Pendaftaran Hartanah 05857284

Perkara yang kami harus menyebut

Tetamu di bawah 16 tahun tidak dibenarkan masuk ke spa

Penarafan kebangsaan

Hartanah ini telah menerima pengadaran bintang rasminya daripada VisitEngland, Lembaga Pelancongan Nasional untuk England.

Hartanah juga dikenali sebagai

Crown Hotel Spa
Crown Spa
Crown Spa Hotel Scarborough by Compass Hospitality Hotel
Crown Spa Hotel Scarborough
Crown Spa Scarborough
Scarborough Hotel Crown
The Crown Hotel Scarborough
Crown Spa Hotel Scarborough by Compass Hospitality Scarborough

Soalan lazim

Adakah Crown Spa Hotel Scarborough by Compass Hospitality mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang tertutup.

Berapa kos yang diperlukan untuk menginap di Crown Spa Hotel Scarborough by Compass Hospitality?

Setakat 29 Apr 2026, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Crown Spa Hotel Scarborough by Compass Hospitality pada 4 Mei 2026 bermula serendah RM357, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.

Adakah Crown Spa Hotel Scarborough by Compass Hospitality mesra haiwan kesayangan?

Ya, Crown Spa Hotel Scarborough by Compass Hospitality membenarkan haiwan kesayangan (had 1 ekor) dengan berat maksimum sehingga 10 kg untuk setiap haiwan kesayangan. Terdapat deposit sebanyak GBP50 sepenginapan dan fi sebanyak GBP15 setiap haiwan kesayangan, semalam. Haiwan khidmat terkecuali daripada fi. Beberapa sekatan mungkin dikenakan, jadi sila hubungi hartanah untuk mendapatkan butiran lanjut.

Berapakah fi parkir di Crown Spa Hotel Scarborough by Compass Hospitality?

Letak kenderaan sendiri tersedia dengan fi sebanyak GBP15 semalam. Tempat terhad tersedia.

Apakah masa daftar masuk di Crown Spa Hotel Scarborough by Compass Hospitality?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam. Daftar masuk lewat tersedia ketika masa terhad.

Apakah masa daftar keluar di Crown Spa Hotel Scarborough by Compass Hospitality?

Daftar keluar adalah jam 11:00.

Di manakah terletaknya Crown Spa Hotel Scarborough by Compass Hospitality?

Terletak sesuai di pantai, hotel Scarborough ini dalam jarak 5 minit berjalan kaki dari Muzium Rotunda dan Pantai Teluk Selatan. Taman Itali South Cliff dan Spa Scarborough juga dalam jarak 10 minit berjalan kaki. Stesen Scarborough sejauh 12 minit berjalan kaki.

Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?

Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.

Ulasan

Crown Spa Hotel Scarborough by Compass Hospitality Ulasan

8.0

Sangat Baik

8.0

Kebersihan

8.0

Kemudahan

8.4

Kakitangan & perkhidmatan

7.4

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 399 daripada 1000 ulasan
Penilaian 8 - Baik. 285 daripada 1000 ulasan
Penilaian 6 - Boleh diterima. 189 daripada 1000 ulasan
Penilaian 4 - Lemah. 84 daripada 1000 ulasan
Penilaian 2 - Teruk. 43 daripada 1000 ulasan

Ulasan

4/10 Lemah

David

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Overlooking the sea. Excellent breakfast, best thing about the hotel. Last stayed at this hotel three years ago. Since then we noticed a big change in the hotel, especially the decoration and prices in the bar. Had a latte and half a pint of beer, cost £9.00 in cash!!!!! Was it pocketed or was I charged for one pint instead of half a pint?
Menginap 4 malam pada Apr 2026

8/10 Baik

Val

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel was clean with friendly and helpful staff. The rooms are dated but have everything you need for the price. Breakfast was very good yoghurt, fruit, seeds etc and a full English. Spa area dated and could do with some updating but great small pool, jacuzzi, steam room, sauna and ice cave. Will stay there again.
Menginap 2 malam pada Apr 2026

6/10 Boleh diterima

Karen

Mengembara bersama pasangan
Sukakan: Kemudahan
Toilets dirty rooms average Changing rooms ok ! No water bottles in the room Great location great views but average hotel .
Menginap 1 malam pada Apr 2026

10/10 Cemerlang

Paul

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Spa pool And gym was very Very good
Menginap 1 malam pada Apr 2026

8/10 Baik

Alejandro

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
spa was great, staff very friendly, rooms need a bit of an upgrade but were spacious
Menginap 3 malam pada Apr 2026

8/10 Baik

Claire

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Check in on arrival was good, staff were friendly. Unfortunately there was a problem with firsty no hot water on the first morning and then water was a dribble from the taps and shower on the second morning recessed it was just an issue on the 5th floor. Window in the room did not lock so kept blowing open in the wind all night. Hotel room was nice a big and clean.
Menginap 2 malam pada Apr 2026

8/10 Baik

Conrad

Menginap 1 malam pada Mac 2026

10/10 Cemerlang

Maria

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Freindly staff
Menginap 1 malam pada Mac 2026

8/10 Baik

DAVID

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Lack of kitchen facilities on 23rd March was disappointing but managed by customer facing staff reasonably well. The hotel facilities are looking tired (eg fireplace in lounge covered in dust and fluff). Opportunities missed to champion Yorkshire produce (food, drink, souvenirs, Newspapers etc) at what could be Yorkshire Coasts premier hotel. Our first return visit since Covid and somewhat disappointed. Would be happy to speak with Management if they are interested in Customer feedback.
Menginap 2 malam pada Mac 2026

6/10 Boleh diterima

Philip

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Breakfast was fine, bar service very poor due to understaffing and no management
Menginap 3 malam pada Mac 2026

8/10 Baik

Ian

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Rather rambling corridors and stairs between numbers on the same floor a little difficult for people of limited mobility
Menginap 2 malam pada Mac 2026

8/10 Baik

Dawn

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Didn't use the laundry service and for the shops you needed hiking boots but was a lovely stay
Menginap 3 malam pada Mac 2026

10/10 Cemerlang

Samantha

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2026

10/10 Cemerlang

Daniel

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great hotel, the staff were great especially in the Spa, the breakfast was great, the room was better than expected
Menginap 3 malam pada Feb 2026

8/10 Baik

Angela

Rooms overall ok but do need decorating bedding was very crisp and clean Been going to this hotel for the past 15 years used to be excellent food used to be amazing
Menginap 1 malam pada Feb 2026

4/10 Lemah

Julian

Mengembara bersama pasangan
Tidak sukakan: Keadaan hartanah & kemudahan
Don’t be fooled by the glitzy pics etc Not a 4 star establishment more 2 Management absent. I was asked to email rather than talking to a person. Wouldn’t recommend this hotel nor visit again. I suggest a spot visit by undercover compass decent person to realign your place. I’ll continue to email reviews until you call me back.
Menginap 2 malam pada Feb 2026

10/10 Cemerlang

Darren

Menginap 1 malam pada Jan 2026

10/10 Cemerlang

scott

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
The hotel and staff were great
Menginap 2 malam pada Jan 2026

10/10 Cemerlang

A

Many thanks for a pleasant stay!
Menginap 5 malam pada Jan 2026

10/10 Cemerlang

Venita

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan
116room has lovely new decor but 114 looks tired with old traditional furniture in it which should be got rid of as it brings the whole feel of the room down and with the size of the room I think a bigger bed would make a good statement in there .. breakfast was ok but more seeds and fruit would be nice .
Menginap 3 malam pada Jan 2026

10/10 Cemerlang

A

Menginap 5 malam pada Jan 2026

4/10 Lemah

tracy

Mengembara bersama keluarga
To whom this may concern, I am writing to let you know of my experience whilst staying at your hotel and my concerns. I booked a twin room and on entering the room the bed was a double which I had to go to reception and advise that this had not been done . The receptionist said she would get this sorted . Sometime later a young man came from the restaurant to make the bed up and he did say that the hotel is short staffed. This I thought was bad communication from the staff that the bed wasn't made up which I found it to be an inconvenience to myself and having to interrupt a member of staff in the restaurant. The television was absolutely awful to watch as the signal was dreadful and I could see that people had been trying to move the aerial because of the marks on the wall . Room service was absolutely terrible as I had to call down to get someone up to sort my room . The lady that arrived said she was running behind as she had 3 floors to do surely this is a staffing problem yet again . Wanted to order cocktails on New Year's Eve however the girl behind the bar said the person that does them isn't in and she said that she didn't know how to do them nor the other people. It was New Year's Eve I couldn't believe that they were no staff member to attend to this . Yet again a staff problem. The worst part of my stay was parking my car . I had paid for reserved parking. I had gone out on New Year's Eve and on my return to the car park all the spaces had been taken .
Menginap 4 malam pada Dis 2025

6/10 Boleh diterima

Paul

Sukakan: Kebersihan, kemudahan
The hotel was nice, but needs improving in some areas. The room had nice fittings, but the bathroom window needed replacing. The sauna and steam room area has a very "seedy" feeling, with almost no lighting meaning you risk sitting on someone. The sound of passionate kissing in the darkness when you're trying to relax is quite off-putting too! The pool was quite cold, and the hot-tub wasn't as hot as you'd expect. The gym is very well equipped, although quite confusing due to how it's split across many rooms in the basement. The shower needed urgent attention, going from freezing to burning your skin with a slight movement of the tap, it was impossible to get it to a comfortable temperature. The buffet breakfast was well stocked, but a fairly poor quality. As someone sensitive to caffeine, I get annoyed when I get directed to the cheap packets of instant next to the fancy bean to cup coffee machines in the breakfast area. I raised this feedback with reception who showed no interest whatsoever.
Menginap 1 malam pada Dis 2025

2/10 Teruk

Roy

Mengembara bersama pasangan
Sukakan: Kebersihan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Room was very neglected, both room & bathroom windows wouldn't fully shut so constant noise & cold draughty room, bathroom door didn't fully close so not much privacy, we booked purely for the spa facilities as my partner is disabled so this would have been ideal but when we checked in we were told the spa facilities weren't available until the 2nd of Jan , we were very disappointed by this & weren't even in a position to cancel our stay because we would have lost our full payments, we did get complimentary breakfasts but the food was so greasy & bacon was so fatty , over cooked infact it was that bad its debatable if it was fit for human consumption, the prices they charged us i think it was a very poor situation, we complained on our way out to reception but weve not had any communication from the management, on a plus the staff tried their best.
Window won't go any lower to lock it
Window won't go any lower to lock it or shut it, very draughty
Door & frame are not the same shape so the bathroom door doesn't shut
Menginap 2 malam pada Dis 2025

6/10 Boleh diterima

N

Sukakan: Kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Exceptionally poor stay at a place we’d stayed at several times before. The room was tired to the point it shouldn’t even be given to guests in its current state. Upon attempting to check in there were two staff members talking amongst themselves meaning we were stood with heavy bags for several minutes until they wrapped up their conversation. When discussing parking the receptionist didn’t know whether there would be an attendant checking or not so I decided to be safe and immediately put the disc in the car. The parking disc used to be adequate but you now also need to pay £5 for two days parking however it didn’t even cover 48 hours. Got to the room and upon opening the drawers there was a half eaten pizza in one of them. I went down to reception to give them the food remnants and inform them of this and was told sorry housekeeping must have missed it. I was really surprised considering it was the same person we had just checked in with 5 minutes previously did not offer any kind of gesture of apology. There were brown stains on the ceiling from previous leakage, the wallpaper was peeling, the tv did not work on several channels and the room above us were talking at such a volume it was practically shouting until gone midnight. The extractor fan in the bathroom was thick with dust and when wiping up water from the bathroom floor the towel turned brown.
Menginap 2 malam pada Jan 2026