Is Estancia San Juan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Estancia San Juan?

Self-parking is free at this property.

What time is check-in at Estancia San Juan?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM.

Where is Estancia San Juan located?

Situated on a river, this hotel is 5.6 mi (9.1 km) from El Cajas National Park and 7.9 mi (12.8 km) from Soldados. Museum of Modern Art and Museum of Extreme Art are also within 16 miles (25 km).

Estancia San Juan Reviews, Deals & Photos 2025

10/10 Excellent

Carla

7 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience :) my dog and family had a lot of fun and a relaxing time

Stayed 2 nights in Jun 2024

10/10 Excellent

Cristina

28 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

It was a peaceful place and very cozy

Stayed 2 nights in May 2023

10/10 Excellent

Lori

8 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

We had a great stay with our baby for our wedding annivwrsary. The staff was courteous. The room was comfortable and clean and we enjoyed the surrounding nature.

Stayed 2 nights in Apr 2023

10/10 Excellent

Pablo

10 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place and the service was excellent. Even in cold weather the installations are prepared and they are very comfortable.

Stayed 2 nights in Dec 2023

10/10 Excellent

Mandi

2 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is absolutely beautiful, and the staff was very friendly and accommodating. They gave me an early check in, helped me get transportation, and let me leave me bag after checkout so that I could go hiking. The food was also excellent. I would highly recommend this place if you plan to visit El cajas.

Stayed 1 night in Nov 2023

2/10 Terrible

Valeria

17 Jun 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

check in took over 20 mins, waiting for the staff to show us our room. There was no cable, no heated floora as advertised, not enough towells and the restaurant closes at 530pm. On top of that, when we tried to leave the property, we had to call several times and around 30 mins until finally someone came to open. Worst experience and service ever. Have never experienced something like this.

Stayed 1 night in Jun 2025

6/10 Okay

john

29 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I believe it was Oct. or Nov. when we stayed here. Driving in at night, we called in advance and were advised a staff member would greet us and get us our room. We arrived 8:30 PM, and found the hotel parking area locked. It was dark and I left the car on the side of the road and knocked on the hotel door, no one was present. We tried calling to no avail, we honked the car horn and a staff member in an off premise residence came processed us in. Once processed in, the staff member returned to her home off premises. Hotel rooms are individual cabin types. We were alone on the premises, with are car locked in the parking area. This did not leave us feeling very safe. The cabin itself was nice and clean. I would rate the mattress as mildly comfortable. The cabin is Flintstone esque. The cabin shower included beautiful stone work. Our room had a fantastic view of the mountains and beautiful surrounding areas. At about 8:00 am, we greeted the arriving staff in the parking lot upon their arrival. They got the restaurant up and running in no time and breakfast was great. I would not stay here again given no staff on premises in the evenings, being essentially locked in at night etc.... (staff were great, helpful, informative when present).

Stayed 2 nights in Nov 2024

2/10 Terrible

Dana

26 May 2025

Liked: Cleanliness

Disliked: Staff & service, amenities

Tengan cuidado al reservar si quieren hospedarse en las habitaciones de piedra porque cuando llegué no me dieron esa habitación, a pesar que en las fotografías para hacer la reservación aparecen fotos de esas habitaciones. La administradora de manera antipática supo decirme que todo era culpa de esta plataforma y que no me iba a dar la habitación que originalmente se ven en las fotos por lo que me sentí estafada. Me dieron una habitación que era una choza de madera pequeñita la cual al día siguiente entregué a pesar de de haber pagado las 2 noches lo único que quería era salir de allí. El Desayuno un desastre, los huevos me los dieron hirviendo y sin pelar, cosa que te toca pelarlos y quemarte los dedos. No volvería nunca.

Stayed 2 nights in May 2025

6/10 Okay

Edmundo

22 Apr 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

15 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We took an impromptu trip to the Cajas and fell in love with this property. We had a big group of 5 and they accommodated us with ease. It was easy to book, beautiful property, quiet, and so much nature. The workers were so nice and helpful. So many amazing people working together to make this place run. We did on site fishing which was so fun for the kids. The restaurant was warm and welcoming and the food was great. The view was even better. This location is amazing and I highly recommend it. An easy 30 min cab drive from CUENCA.

Stayed 2 nights in Mar 2025

6/10 Okay

Tina

3 Jan 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Sonia

4 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Miguel Angel

12 Dec 2023

Stayed 2 nights in Dec 2023

10/10 Excellent

Sonia

13 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved my experience at Estancia San Juan. The parking area was a little challenging, because you have to go down a short hill to get to rooms and sadly our car wasn’t up to it so they allowed us to park on the top of the property. The Estancia faces a gorgeous mountain and that’s the first thing you see in the morning. It also has several green areas that you can walk to enjoy nature, and if you’re lucky enough, you can see how some of the staff milks the cows. The staff is extremely cordial and even though the government started to cut the electricity a few hours a day, they made sure that we were as comfortable as possible. We’re looking forward to our next visit. This place is perfect if you love nature more than the overcrowded “touristy” resorts.

Stayed 3 nights in Nov 2023

10/10 Excellent

Jacobo

11 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2023

Estancia San Juan

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