First and foremost, this hotel needs to be shut down. The smell is horrendous, like dog and cat poop and urine all on the bottom floor. The smell is so bad that my eyes burnt walking to to my room.
Second, my room was nothing as was described in the summary. The refrigerator didn’t work, there was no coffee maker, the air conditioning/ heat did not work, only the fan motor, and my window did not lock.
Third, I had a visitor come to see me and they were given a key to my room WITHOUT MY PERMISSION, and they were IN my room when I returned to it. Like I said, no permission was granted by me, the payor. And when I asked hotel staff about it, I was made to look “crazy” and they insisted that it never happened and that I was “imagining things”. And then I was laughed at, mimicked, ridiculed, and taunted by staff. So bad that I left the hotel two nights early. It was insanely uncomfortable and I am not okay with that. At all. I will never stay here again!!
