Hotel berdekatan Sapphire Bay Marina

"I booked 2 rooms because my mom had to have surgery.. the hospital called the last minute and canceled the surgery. The hotel management would not agree to refund. Under the circumstances I would think they had a enough empathy & compassion not to charge us. That's over $300 that i can't get back.."

"1st room had ketchup on the walls crumbs on couch staff switch me rooms second room wasnt any better broken light fixtures smelly water bugs and spiders Property was filthy wanted to leave but couldn't talked to owner and got no solution just apologies"

"Room door was damaged"

"Staff was okay. Went to check in and waited an hr because rooms weren't clean. in my booking I requested a first or second story case of emergency since am in a knee brace I would not be able to take the stairs. A gentleman said he would take care of it and then a woman called me to check whom heard me tell the gentleman and told me I was on the 4th floor. I get in the room with my family for all to shower and we had 2 full sets of towels. My husband went down and was told they had none...

"Staff. Very nice"

"Good location."

"Great staff. Clean rooms."

"Very nice hotel. Rooms were clean and accommodating"

"We always stay here when visiting family in Rockwall. The rooms are great and very well laid out and breakfast is good"

"Clean hotel with all the basics. Great for price and location"

"condition of the place terrible, dirty sheets and bad smell in room, blood in doors, and sheets with cigarette marks on sheets, and staff was terribly unkind, i had 2 rooms reserved and she gave me rooms separated in opposite side of the buildings, worst experience that I can remember."

"The staff was informative and very accommodating. For the area, the Inn of Rockwall, is an understated Holiday Inn."

"All good very clean space"

"Nice"

"0"

"There a hidden charges when booking for a room. Not sure if Expedia is aware but beside the confirm amount for the room, they will ask for a refundable $100.00 deposit for “amenities “ . This charges should be disclosed upon booking and not during check in."

"Although the hotel needs work, the staff is very pleasant and a tentative to your needs. They accessed every situation and fixed it immediately. I would recommend that if you need long term stays, this is the place."

"The front desk manager Deanna was very helpful and professional, she has a great personality and is very informative. Thank you Deanna. From, Ms Patricia"