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Debaines Hotel Santiago

3.5 star property
This charming Santiago hotel puts travelers right in the heart of Chilean history, with easy access to landmark sites and authentic local cuisine on-site.

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Debaines Hotel Santiago sits in downtown Santiago, where travelers can connect to WiFi in public areas and dine at the hotel restaurant. The location earns consistent praise from guests who appreciate being steps from Plaza de Armas and Palacio de la Moneda.
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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, Corner

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Balcony (04)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, Balcony (04)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Terrace (05)

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Deluxe Suite, Terrace (05)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite (06)

Living area

Superior Suite (06)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (07)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite (07)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 6
  • 1 King Bed

Suite (08 Penthouse)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 8
  • 4 King Beds
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About the area

Located in Downtown Santiago, a neighbourhood in Santiago, Debaines Hotel Santiago is near a metro station. The area's natural beauty can be seen at Santa Lucia Hill and San Cristobal Hill, while Municipal Theatre of Santiago and Museo Chileno de Arte Precolombino are cultural highlights. Looking to enjoy an event or a match? See what's going on at Movistar Arena or Julio Martinez Pradanos National Stadium. Take some time off to enjoy the winery tours in the area, or get some fresh air with adventures like ecotours nearby. Visit our Santiago travel guide
Map
Agustinas 720, Santiago, 8320233

What's nearby

  • Santa Lucia Hill which includes heritage elements, street scenes and heritage architecture
    Santa Lucia Hill
    2 min walk - 0.2 km
  • Municipal Theatre of Santiago showing theater scenes and heritage architecture
    Municipal Theatre of Santiago
    2 min walk - 0.2 km
  • View of Plaza de Armas (Santiago de Chile, Chile); Shutterstock ID 72632002
    Plaza de Armas
    6 min walk - 0.5 km
  • Palacio de la Moneda which includes a park and a city as well as a large group of people
    Palacio de la Moneda
    12 min walk - 1.0 km
  • Santiago Town Square
    7 min walk - 0.6 km

Getting around

  • Santa Lucia Station
    5 min walk
  • Parque Almagro Station
    20 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    19 min drive

Restaurants

  • Restaurant Jin Xu
    2 min walk
  • Burger King
    1 min walk
  • Chun-He-Lou
    2 min walk
  • Castaño
    2 min walk
  • Desayuno Sommelier Hotel
    1 min walk

About this property

Debaines Hotel Santiago

Hotel near Santa Lucia Hill
Located close to Municipal Theatre of Santiago and Plaza de Armas, Debaines Hotel Santiago provides free continental breakfast, a free daily manager's reception and a coffee shop/cafe. Treat yourself to a massage or other spa services. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Limo/town car service, an electric car charging station and access to a nearby health club
  • Babysitting (surcharge), bike parking and coffee/tea in reception
  • Multilingual staff, 3 meeting rooms and luggage storage
Room features
All 50 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, separate baths/showers and hairdryers
  • 32-inch TVs with digital channels
  • Wardrobes/cupboards, a personal chef and free infant beds

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 22 per day); reservations required
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • 24-hour train station drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Secured, covered extended parking on site (USD 36 per week)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Bicycle tours
  • Private wine tours
  • Wine tours

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways (90 centimetre high)
  • Hardwood flooring in public areas
  • Lift (135 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30, per pet (varies based on length of stay), plus a one-off cleaning fee of USD 119 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 120 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 45 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: USD 45 (up to 17 years old)
  • Covered extended parking fee: USD 36 per week
  • Nearby parking fee: USD 22 per day (82 ft away)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet (varies based on length of stay) plus a one-off USD119 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Debaines Hotel Santiago
Debaines Hotel Santiago Hotel
Debaines Hotel Santiago Santiago
Debaines Hotel Santiago Hotel Santiago

Frequently asked questions

Is Debaines Hotel Santiago pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of USD 100 per stay and a fee of USD 30 per pet, per night. A cleaning fee of USD 119 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Debaines Hotel Santiago ?

Extended parking is available for USD 36 per week.

What time is check-in at Debaines Hotel Santiago ?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Debaines Hotel Santiago ?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Debaines Hotel Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45 per vehicle applies.

Where is Debaines Hotel Santiago located?

Located in Downtown Santiago, this hotel is within a 10-minute walk of Municipal Theatre of Santiago, Santa Lucia Hill and Plaza de Armas. Museo Chileno de Arte Precolombino and Palacio de la Moneda are also within 15 minutes. Santa Lucia Station is only a 5-minute walk and Bellas Artes Station is 8 minutes.

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Reviews

Debaines Hotel Santiago Reviews

9.2

Wonderful

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 16 out of 20 reviews
Rating 8 - Good. 1 out of 20 reviews
Rating 6 - Okay. 2 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

Reviews

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is pristine and well maintained. Staff are fabulous; genuinely friendly and helpful. Thoroughly enjoyed our stay and our regular interactions with Vivian, thank you for all of your help! The area around the hotel is not the greatest, but the hotel more than makes up for it.
Stayed 1 night in Dec 2025

6/10 Okay

Edward

Liked: Cleanliness, property conditions & facilities
All the staff we met were excellent, but it seems understaffed. The rooftop bar was open but no one was there to serve drinks when we arrived and when we ordered morning coffee from room service it took over an hour. Otherwise, great location and an excellent room. Really comfy bed and great shower. The breakfast was also really good.
Stayed 2 nights in Nov 2025

4/10 Poor

Douglas

Disliked: Staff & service

Cold showers in winter, looks nice, hidden issues

Cold showers the entire stay here, in the middle of winter. Unbelievable. It's a known issue as the front desk says you have to let the water run for an astonishing 30 minutes and "maybe" the water will get warmer. It's one thing to have an unexpected issue, but to rent rooms with such a glaring issue in winter hoping no one will complain is pretty unacceptable. Also make sure you know that the included breakfast is at the restaurant and you have to verify with them that's what you're getting, because they hand guests a menu with expensive prices on it without saying anything, which I'm sure is very confusing for many guests and makes very little sense.
Stayed 1 night in Jul 2025

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Todo el personal muy atento, tuvimos una estancia muy agradable y placentera.
Stayed 7 nights in Dec 2025

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, con un año de antigüedad. Super recomendado!
Stayed 1 night in Oct 2025

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente pero con falencias

muy lindo hotel, especialmente las habitaciones. Lamentablemente el personal del restaurant le falta amabilidad. La principal falencia fue por lejos el aire acondicionado en la habitación muy malo, la temperatura estuvo muy alta y no se podía bajar. Tuvimos que abrir la ventana para poder bajar la temperatura durante la noche
Stayed 1 night in Sep 2025

6/10 Okay

Paulo

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Pontos de melhoria

Hotel em excelente ponto, muito limpo e alto padrão. Porem tive alguns problemas. 1° - No momento da reserva, nao estava explícito que não teria uma cama extra para a minha filha e o valor cobrado parq adicionar mais uma cama era um absurdo, praticamente uma nova diária. 2 - A diaria informava claramente que eu tinha direito ao almoço, porem sentei com minha familia no restaurante e fui perguntar sobre esse ponto e falaram que era somente o café, passando uma situação constrangedora. No dia seguinte, me chamaram e pediram desculpas e que de fato eu tinha o almoço incluído, porem fiquei tão decepcionado que não almocei mais nenhum dia no hotel. 3 - O ar condicionado dos quartos é um pouco confuso, pois marca duas temperaturas, poderiam explicar ou deixar um informativo mais claro no quarto. No geral é um bom hotel, apesar de ter passado pela situação da cama e do almoço, creio que voltaria.
Stayed 5 nights in Jul 2025

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aúnque situada en el centro el Debaines hotel es muy conveniente como oferta de lujo en Santiago. Buena para caminar y accéder a destino del centro como viaje de negocios como de placer.
Stayed 2 nights in Aug 2025

10/10 Excellent

juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia maravilhosa. O hotel eh novo e muito bem montado. Cama excelente, decoração primorosa. Fica no Centro, o que eh um ponto positivo para quem visita Santiago a primeira vez e quer fazer todos os principais pontos turísticos caminhando. Também eh próximo de várias estações de metrô. Café da manhã muito bom. Um ponto de atenção eh que a água demora pra esquentar, o que eh desconfortável no inverno.
Stayed 6 nights in Jun 2025

10/10 Excellent

Bruna

Stayed 2 nights in Oct 2025

10/10 Excellent

Bruna

Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Stayed 3 nights in Sep 2025

10/10 Excellent

Lindinaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Fasya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025