Hotel Dekat Santa Rosa Creek

"Clean and spacious room. Good customer service. "

"The room was great except for the Air Conditioner which did not cool."

"Quiet place. Was hard to locate. We were on the 4th floor with a dog. Lots of homeless "

"Good location close to restaurants and shopping. Nice sized rooms and friendly staff."

"The staff went above and beyond to accommodate us when we had a problem with noisy AC and noisy traffic. We really appreciated their help! Would stay here again."

"At least three quarters of TV channels were not working. Not available at this time. "

"Super friendly staff, clean rooms, good breakfast. Comfy beds."

"Very dirty and unsafe property. Location is excellent but the staff is never available at the front desk or arguing with patrons over broken amenities in the rooms. No water available in the rooms and for what they charge a night you would think they would add a bottle by the bed. In my room a whole electric panel was out of the wall hanging down with exposed wires! Hotel is in the middle of ownership swap with construction going on it seems so they should not be operating like that. The...

"Furniture are old, dirty and worn."

"Always a pleasure staying here."

"Great staff, clean ish room"

"Stayed on the property for a week. Friendly environment and the staff seemed to genuinely enjoy working together. Looking forward to returning."

"We were given a handicapped room (not requested). The shower leaked onto the floor and the handheld sprayer did not have a hook or adjustable rod to raise the shower head. We ended up not using the shower the second night. "

"Every thing was great"

"Enjoyable "

"The hotel staff refused to allow stay do to a no-locals policy after arriving. The front desk staff were not helpful, and refused to allow me to speak with the manager. I was even told by the front desk staff that the manager was in a bad mood, and will not want to speak with me about it. Despite my he hotel staff claiming to request a refund through Expedia, Expdia had no evidence of the hotel staff requesting a refund. I found the hotel staff/ management to be extremely poor customer facing,...

"Beautiful place. Great service. "

"Parking was good. "