Hotel Spa di Santa Lucia

"All good. Great fun events for children. Pool area is lively and supervised, but there’s also plenty of quiet areas for relaxing in the sun. Great range of choices for all meals in main restaurant; didn’t use the snack bar."

"Staff were consistently rude and unapproachable to both myself and my wife, which completely took away from what was meant to be our honeymoon. At times, we were simply ignored, which is unacceptable at any hotel, let alone a resort of this standard. When we tried to book the spa, the staff there told us it was fully booked in a dismissive and borderline hostile manner. It didn’t feel right, so we checked with main reception, who confirmed there were actually spaces available. This means we...