The staff was extraordinary: effecient, friendly, and when we forgot some items when we left, we were notified by Housekeeping and they were mailed back to us.
"Rick," one of the shuttle drivers was especially helpful, and personable, a real credit to the organization.
All of this reflects the decision-making, judgment, hiring and leadership practices of the owner, someone we'd met one morning when going down for breakfast who was on his way to a class with his great poodle, "Jackie O".
We've stayed in many hotels in many places, in and out of the US, and really, this tops them all. Our room was given an upgrade to a suite and it was safe, clean, had all the amenities, and although furnished in Southwest decor had a newness about it.
Should we return to Santa Fe, our first choice would be Inn on the Alameda.
