Seorang dewasa berumur 18 ke atas mesti bertanggungjawab untuk tempahan tersebut
Tetamu yang merancang untuk tiba di luar waktu daftar masuk biasa mesti menghubungi hartanah lebih awal untuk mendapatkan arahan daftar masuk; kakitangan meja sambut tetamu akan menyambut tetamu ketika ketibaan di hartanah
Untuk membuat pengaturan daftar masuk, sila hubungi hartanah sekurang-kurangnya 72 jam sebelum ketibaan menggunakan maklumat pada pengesahan tempahan
Jika anda merancang untuk tiba selepas 22:00, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan
Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Kaedah akses
Kaunter hadapan dengan kakitangan
Haiwan peliharaan
Haiwan kesayangan tidak dibenarkan
Kanak-kanak dan katil tambahan
Kanak-kanak adalah dialu-alukan
Katil lipat simpan/tambahan tersedia dengan bayaran sebanyak USD15
Tempat tidur bayi (katil bayi) tidak disediakan
Jenis bayaran hartanah
Maklumat penting
Fi
Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:
Deposit: USD 100.00 sepenginapan
Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.
Kemudahan tambahan
Daftar masuk awal tersedia dengan fi (tertakluk kepada ketersediaan)
Yuran daftar masuk lewat
Katil lipat simpan boleh didapati dengan bayaran tambahan
Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.
Untuk makluman anda
Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit; wang tunai tidak diterima
Ciri-ciri keselamatan di hartanah ini termasuk pengesan asap
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah
Perkara yang kami harus menyebut
Hartanah ini tidak mempunyai lif
Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu
Soalan lazim
Adakah Oceana Inn mesra haiwan kesayangan?
Tidak, haiwan kesayangan tidak dibenarkan di hartanah.
Berapakah fi parkir di Oceana Inn?
Letak kenderaan sendiri adalah percuma di hartanah ini.
Apakah masa daftar masuk di Oceana Inn?
Daftar masuk bermula jam 15:00. Fi dikenakan untuk daftar masuk awal (tertakluk pada ketersediaan).
Apakah masa daftar keluar di Oceana Inn?
Daftar keluar adalah jam 11:00.
Di manakah terletaknya Oceana Inn?
Terletak di Westside Santa Cruz, hotel ini sejauh 1 bt (2 km) dari Ocean Street dan Santa Cruz Beach Boardwalk. Teluk Monterey adalah 2.1 bt (3.4 km) jauhnya.
Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?
Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.
Ulasan
Ulasan
6.0
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
6.2
Kebersihan
7.0
Lokasi
6.6
Kakitangan & perkhidmatan
5.4
Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 109 daripada 1000 ulasan
10 - Cemerlang
109
Penilaian 8 - Baik. 238 daripada 1000 ulasan
8 - Baik
238
Penilaian 6 - Boleh diterima. 282 daripada 1000 ulasan
6 - Boleh diterima
282
Penilaian 4 - Lemah. 192 daripada 1000 ulasan
4 - Lemah
192
Penilaian 2 - Teruk. 179 daripada 1000 ulasan
2 - Teruk
179
Ulasan
Disahkan
6/10 Sederhana
Kenneth
24 Apr 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Ok for the price
The rooms are getting very run down. Needs remodel, paint and fixtures fixed. Hotel.Com people get the homeless rooms I guess.
Kenneth
Menginap 3 malam pada Apr 2020
Disahkan
2/10 Teruk
Virginie
13 Mac 2020
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Horrible
C était catastrophique tout était briser ou non sécuritaire . EVraiment n’y aller pas il devrait tout rénover et ça presse !
Virginie
Menginap 1 malam pada Mac 2020
Disahkan
8/10 Baik
Sandra
10 Mac 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Muy bien me encanto la ciudad. Y El clima.
Sandra
Menginap 3 malam pada Mac 2020
Disahkan
4/10 Lemah
KARIN
4 Mac 2020
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Dissapointing
Sam checked us in and wasn't very friendly. We got to our room and the smell was so strong of BLEACH (it was overwhelming). I asked Sam about it and also for an extra pillow, he said just open the door for a few minutes to clear the air. We never heard or saw him again. The pool that is still advertised in their ad is filled in with CONCRETE! So much for taking a dip in the pool. Am sorry to say we will not be back.
KARIN
Menginap 1 malam pada Feb 2020
Disahkan
2/10 Teruk
Catalina
29 Feb 2020
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Sad face
So disappointed. The shower didn’t even work. Toilet water running the whole time like it flushed on its own. Pillows terrible. The only plus was it’s close to downtown.
Catalina
Menginap 1 malam pada Feb 2020
Disahkan
8/10 Baik
Pengembara yang disahkan
27 Feb 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good location,ideal for one night stay in Santa Cruz.
Pengembara yang disahkan
Menginap 1 malam pada Feb 2020
Disahkan
4/10 Lemah
Pengembara yang disahkan
26 Feb 2020
Tidak sukakan: Kemudahan
it's really hard to turn on and turn off the water in the shower room.
Pengembara yang disahkan
Menginap 2 malam pada Feb 2020
Disahkan
2/10 Teruk
Pengembara yang disahkan
11 Feb 2020
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Health and Safety Risk - Hotel Death
This place is a health violation! My room was already paid for and they made me leave a $100 deposit. only one entrance worked with the key card. The room was disgusting, stains and blood all over the walls, furniture, bedding, holes in the wall, the toilet wobbled pretty bad, the vanity in the bathroom was tore up and the curtains were ripped up. Let me start with the stains. it was obvious it was blood. from the look of it i would say someone had some blunt force trauma to the head while laying in the bed. there was blood spatter all over the wall behind the bed ( i usually pull the bed out at every hotel to check for bugs) and wow i found blood.. the blood spatters were also across the wall and the curtains next to the bed and all over the box spring mattress. does not look like there was any attempt to clean the blood. We went to our concert feeling very disturbed and did not leave ANY of our stuff in the room. When we got back from the concert it was 12:30 am and our key didnt work. The guy in the office told me it was because our key card reset at midnight, which makes no sense becasue check out wasnt until 11 am. we ended up immediately leaving & hanging out at the dennys down the street becasue we were too scared to go back into that room. I would love to have a refund for a disgusting room i didnt use. I feel like someone was seriously injured or killed in room 232
Pengembara yang disahkan
Menginap 1 malam pada Feb 2020
Disahkan
8/10 Baik
Ross
2 Feb 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good stay! One light switch did not work, and breakfast could be better
Ross
Menginap 1 malam pada Jan 2020
Disahkan
6/10 Sederhana
Pengembara yang disahkan
31 Jan 2020
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Would not recommend
Check in was unplesant and the staff was unfriendly. Dark room with black mold in the shower.
Pengembara yang disahkan
Menginap 1 malam pada Jan 2020
Disahkan
2/10 Teruk
Lit Kau
31 Jan 2020
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Bad
dirty !
Lit Kau
Menginap 1 malam pada Jan 2020
Disahkan
8/10 Baik
Chris
19 Jan 2020
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Ok for price and location
Chris
Menginap 1 malam pada Jan 2020
Disahkan
4/10 Lemah
Amanda
16 Jan 2020
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
There was hair left on top of my sink. It's not that difficult to do a glance over again to make sure the room is clean.
Also, if you do not check out before 11 AM or right at 11AM, the manager will knock on the door to remind you about checkout.
Amanda
Menginap 1 malam pada Jan 2020
Disahkan
10/10 Cemerlang
Cornelia
15 Jan 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I like the fact that our room had a fridge and microwave. They had a little bit of food for breakfast. I brought my own cereal and used their milk.
Cornelia
Menginap 2 malam pada Jan 2020
Disahkan
8/10 Baik
Darelyn
13 Jan 2020
Sukakan: Kakitangan & perkhidmatan
We've stayed here many times. It's very basic, no frills. It's safe, it's secure and if you only need the room to sleep it's a good value. We come here when we see a concert or show in town. Never had an issue. Convenient to everything!
Darelyn
Menginap 1 malam pada Jan 2020
Disahkan
6/10 Sederhana
Pengembara yang disahkan
10 Jan 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Tidak sukakan: Keadaan hartanah & kemudahan
Overall 4 out of 5 ⭐️
We had an amazing stay but there was a few things that I wanted to state.
1. Our room had bad outlets on the wall.
2. I never got my deposit back and I left the room in better shape than it was when we checked in.
If I would’ve known that there was no waffles for breakfast, I honestly probably would’ve went somewhere else Overall my stay there was good I have the privacy I wanted and the people that work there are awesome people just got to try to keep up with the maintenance of the rooms please I would like to say thank you for hotels.com hooking me up and thank you to Oceana Inn for having me for that we can
Pengembara yang disahkan
Menginap 2 malam pada Jan 2020
Disahkan
10/10 Cemerlang
William
9 Jan 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Pleasant, clean, and quiet.
William
Menginap 1 malam pada Jan 2020
Disahkan
8/10 Baik
Jess
4 Jan 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan
Liked: met basic needs
Disliked: breakfast options/coffee
Jess
Menginap 1 malam pada Dis 2019
Disahkan
4/10 Lemah
Pengembara yang disahkan
23 Dis 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keselesaan bilik
Bad bed
A normal looking hotel with all the basic amenities. Only thing is the bed is super hard and hurt my back from sleeping one night on it.
Pengembara yang disahkan
Menginap 1 malam pada Dis 2019
Disahkan
2/10 Teruk
NA
16 Dis 2019
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
dirty, noisy, and the staff was not friendly but rigid. can't check in even with my ID, work ID and emial itinerary to prove my identify. it took more than 30 mins with expedia staff for identity check
NA
Menginap 1 malam pada Dis 2019
Disahkan
2/10 Teruk
Michael
11 Dis 2019
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan
Treating their guests like criminals
Paper thin walls with a prostitute next door entertaining a steady stream of clients. My friend and I were awoken the next morning by an insistent rapping at the door. When I asked who was there I was told that it was the Manager. He said he had to come in. When I questioned him further he said, "There's a strong smell of weed coming from the room." I said, "you've got the wrong room," and I hoped that that would be enough, though I was wondering if he would then do something crazy and unpleasant, like calling the local police. That was the last we heard about weed (my friend and I were not smoking weed, and I have no idea how he had decided that we were. But then, at 10:36 on the motel room clock, with us packed and ready to roll, the same insistent rapping, and now we were bring accused of checking out late. I said , it's 10:36,and the manager said , no, it's 11:05. I verified byy cell phone that he was indeed correct. I told him what the clock said. He was angry and that didn't seem to mean anything to him. But, I mean, who in their right mind is going to check to make sure the motel clock is correct?
Michael
Menginap 1 malam pada Dis 2019
Disahkan
2/10 Teruk
Vicki
11 Dis 2019
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Worst experience
Worst hotel experience I have ever had. I tried cancelling night 2 since my father was being flown by calstar to a different hotel. Between the hotel staff and hotel.com staff I got the run around and no one could cancel the 2nd night so I was charged. The hotel manager has refused to contact me regarding the situation.
The hotel was horrible on top of that. Security doors didn't lock, parking was ridiculous, beds were unbelievable uncomfortable.
All around just a horrible experience
Vicki
Menginap 2 malam pada Okt 2019
Disahkan
4/10 Lemah
john
4 Dis 2019
Sukakan: Kakitangan & perkhidmatan, kemudahan
Tidak sukakan: Kebersihan
On ocean,down the street from starbucks.The blankets smell,heater lots of noise.Hole under doors,draft.
john
Menginap 1 malam pada Nov 2019
Disahkan
6/10 Sederhana
Pengembara yang disahkan
11 Nov 2019
Sukakan: Kakitangan & perkhidmatan, keselesaan bilik
Decent
The people at the service desk were very helpful and informative. The room was okay reeked of bleach in the beginning. Bed was comfy. For the price it was okay.
Pengembara yang disahkan
Menginap 1 malam pada Nov 2019
Disahkan
10/10 Cemerlang
David
8 Nov 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
I enjoyed my stay at this beautiful boutique hotel very much!