Located in San Miguel de Allende, Hotel Casa Santamaría is in the city centre. Casa del Mayorazgo de la Canal and San Miguel de Allende Historical Museum are cultural highlights, and some of the area's attractions include Allende Garden and Escuela de Bellas Artes. Bellas Artes School and Fábrica La Aurora are also worth visiting. Visit our San Miguel de Allende travel guide
Oriente 5, Colonia Guadiana, San Miguel de Allende, GTO, 37770
No, only service animals are welcome at the property.
How much is parking at Hotel Casa Santamaría?
Self-parking is free at this property.
What time is check-in at Hotel Casa Santamaría?
Check-in start time: 3 PM; check-in end time: 11:00 PM.
What time is check-out at Hotel Casa Santamaría?
Checkout is at noon.
Where is Hotel Casa Santamaría located?
Located in Guadiana, this hotel is within 1 mi (2 km) of Allende Institute and Church of San Miguel Arcángel. Juarez Park and Zocalo Folk Art are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Nice little hotel. The parking looks complicated, but they take care of moving the cars. The personnel are very polite and helpful. You can walk to restaurants and shops and even downtown (a long walk, but doable, fun, and safe).
Good place, near the center but five minutes away walking from the noise.
Fair price, free parking was a plus for us. Very comfortable and charming.
No breakfast but they give you courtesy coffee in the morning.
The Hotel Casa Santamaría is a nice cute affordable option to visit San Miguel de Allende. It has very spacious rooms with comfortable beds. It is a small hotel well located close to tipical small restaurants to eat. Only a 15min walk to the San Miguel Arcángel Church and town center. If you arrive by car you can park in the premises. We certainly will come back and stay here again. It is not fancy but very good value for a comfortable and convenient hotel.
Stayed 1 night in Feb 2025
Verified review
6/10 Okay
Verified traveller
2 Sept 2024
Liked: Staff & service
A pair of travelers.
Pictures do not reflect the rooms. It's a bit of fake news...The room was ok, bed had clean sheets, but some details missing such as full light bulbs in the lamps (they were broken), no shower curtain, ripped towels, and dirty floor between the dressor and wall. The staff were really friendly though with kind energy. They should lower the price a bit to actually reflect the rooms.
The property is centrally located with great access to the centro. Free parking, wifi, and cable television with a large TV. The building is very secure, with 24 attendant. Clean rooms, tastefully appointed with classic decor. The price is unbeatable!
Lamentablemente, no puedo recomendar este hotel, ni siquiera con una estrella. Mi experiencia fue profundamente decepcionante y se puede calificar como un caso de fraude y pésima gestión administrativa. Esto es lo que ocurrió:
Reservé una habitación y llegué al hotel esperando disfrutar de mi estadía. Sin embargo, al presentarme, me informaron que mi reservación había sido cancelada supuestamente por mí mismo. Este argumento fue completamente falso. Al indagar más, el personal me comentó que una señorita del turno de la mañana recibió una llamada telefónica para cancelar mi reservación, pero increíblemente no tomó el nombre de la persona que realizó la llamada ni verificó la información de ninguna manera.
Intenté resolver el problema en el momento, pero me hicieron esperar horas mientras investigaban el asunto. Pese a la espera y mi insistencia, el personal nunca ofreció una solución adecuada ni asumió responsabilidad por su error. El nivel de atención al cliente fue deficiente y la falta de organización del hotel quedó en evidencia.
El reembolso: un calvario sin solución
Para colmo, el reembolso jamás llegó, ni por parte del hotel ni de Expedia, a través de quien hice mi reservación. Ambas partes se lavaron las manos, dejando en claro que el cliente no tiene ninguna prioridad para ellos.
Ótimo lugar. É um hotel muito confortável, bem localizado, com comércio e restaurantes próximos, com estacionamento e recepção. O prédio é uma casa grande, o que torna o ambiente ainda mais aconchegante. Recomendo.