Altitude by Krystal Grand Los Cabos – All Inclusive

Kelas hartanah: 4

Pilih tarikh untuk melihat harga

Ulasan

8.4 daripada 10
Sangat baik

Kemudahan popular

  • Kolam renang
  • Tab panas
  • Spa
  • Wi-Fi percuma
  • Restoran
  • Penyaman udara
Harga semasa ialah RM1,694
RM2,051 jumlah
termasuk cukai & fi
27 Apr - 28 Apr

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 10 daripada 10 bilik

Deluxe Room King

7.2 daripada 10
Baik
(5 ulasan)
  • Pemandangan tempat peranginan
  • 34 meter persegi
  • Boleh menampung 4
  • 1 Katil Raja (King) dan 1 Katil Sofa Bujang

Deluxe Room Double

8.4 daripada 10
Sangat baik
(7 ulasan)
  • Pemandangan tempat peranginan
  • 34 meter persegi
  • 1 bilik tidur
  • Boleh menampung 4
  • 2 Katil Kelamin (Double) dan 1 Katil Sofa Bujang

One Bedroom Suite

8.8 daripada 10
Cemerlang
(3 ulasan)
  • Pemandangan tempat peranginan
  • 63 meter persegi
  • 1 bilik tidur
  • Boleh menampung 4
  • 1 Katil Raja (King) dan 1 Katil Sofa Bujang

Altitude Junior Suite Ocean Front King

9.2 daripada 10
Hebat
(7 ulasan)
  • Pemandangan laut
  • 45 meter persegi
  • 1 bilik tidur
  • Boleh menampung 4
  • 1 Katil Raja (King) dan 1 Katil Sofa Bujang

Altitude Junior Suite Ocean Front Double

8.0 daripada 10
Sangat baik
(2 ulasan)
  • Pemandangan laut
  • 45 meter persegi
  • 1 bilik tidur
  • Boleh menampung 4
  • 2 Katil Kelamin (Double) dan 1 Katil Sofa Bujang

Altitude Junior Suite Swimout Garden View King

9.0 daripada 10
Hebat
(2 ulasan)
  • Pemandangan taman
  • 53 meter persegi
  • 1 bilik tidur
  • Boleh menampung 3
  • 1 Katil Raja (King) dan 1 Katil Sofa Bujang

Altitude Junior Suite Swimout Ocean Front King

8.0 daripada 10
Sangat baik
(1 ulasan)
  • Pemandangan laut
  • 70 meter persegi
  • 1 bilik tidur
  • Boleh menampung 3
  • 1 Katil Raja (King) dan 1 Katil Sofa Bujang

Altitude Junior Suite Swimout Ocean Front Double

  • Pemandangan laut
  • 70 meter persegi
  • 1 bilik tidur
  • Boleh menampung 3
  • 2 Katil Kelamin (Double) dan 1 Katil Sofa Bujang

Altitude Governor Suite Ocean View

  • Pemandangan laut
  • 50 meter persegi
  • Boleh menampung 4
  • 1 Katil Raja (King) dan 1 Katil Sofa Bujang

Altitude Presidential Suite Ocean View

  • Pemandangan laut
  • 117 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)

Anda juga mungkin menyukai

Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Tentang kawasan sekitar

Costa Azul, sebuah kawasan kejiranan di San José del Cabo, Altitude by Krystal Grand Los Cabos – All Inclusive berhampiran dengan lapangan terbang dan di pantai. Pantai Santa Maria merupakan tarikan popular kawasan dan keindahan semula jadi kawasan ini dapat dilihat di Pantai Costa Azul dan Pantai Palmilla. Mengembara bersama kanak-kanak? Pertimbangkan Taman Wirikuta dan Tempat Perlindungan Kaktus. Layari panduan perjalanan San José del Cabo kami
Peta
Paseo La Jolla s/n Km 29.5, Tranpeninsular, San José del Cabo, BCS, 23405

Tempat berdekatan

  • Pantai Costa Azul
    Pantai Costa Azul
    7 min berjalan kaki - 0.6 km
  • Playa Hotelera
    Playa Hotelera
    14 min berjalan kaki - 1.2 km
  • Padang Golf Club Campestre
    Padang Golf Club Campestre
    16 min berjalan kaki - 1.4 km
  • Pantai Palmilla
    Pantai Palmilla
    17 min berjalan kaki - 1.5 km
  • Pantai El Zalate
    7 min berjalan kaki - 0.6 km

Bergerak

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 21 minit memandu

Restoran

  • Coco Cafe
    6 min berjalan kaki
  • Starbucks
    3 min memandu
  • Mama Mia
    14 min berjalan kaki
  • Ayami Oriental Kitchen
    6 min berjalan kaki
  • Sardina Cantina
    9 min berjalan kaki

Tentang hartanah ini

Altitude by Krystal Grand Los Cabos – All Inclusive

Mewah bagi hotel mesra keluarga berdekatan Pantai Costa Azul
Bar kolam, taman dan kelab kesihatan merupakan beberapa kemudahan yang disediakan di Altitude by Krystal Grand Los Cabos – All Inclusive. Untuk masa rehat dan ketenangan, lawati 2 tab panas dan nikmatilah rawatan badan, urut atau rawatan muka. Wi-Fi percuma dalam bilik, dengan kelajuan 25+ Mbps dan kelab kanak-kanak percuma tersedia kepada semua tetamu.
Manfaat lain di hotel ini termasuk:
  • 3 kolam renang terbuka dan kolam kanak-kanak
  • Hartanah bebas asap rokok, tempat simpanan bagasi dan tuala pantai
  • Meja/kaunter hadapan 24 jam, lif dan perkhidmatan ATM/perbankan
  • Bilik mesyuarat, bantuan pelancongan/tiket dan stesen komputer
Ciri-ciri bilik
Kesemua 102 bilik mempunyai keselesaan seperti peti besi muat komputer riba dan penyaman udara, serta sentuhan bermakna seperti Wi-fi percuma.
Tambahan kepada kemudahan termasuk:
  • Berbilang bilik mandi dengan pancuran mandi
  • 58-inci TV LED dengan saluran kabel
  • Pembancuh kopi/teh, setiap hari dan telefon

Butiran merangkumi semua

Kadar bilik merangkumi semua tersedia di Altitude by Krystal Grand Los Cabos – All Inclusive. Kadar ini lebih tinggi kerana makanan dan minuman di tapak hartanah termasuk dalam kadar bilik (sekatan tertentu mungkin dikenakan).

Gratuiti dan cukai

Termasuk gratuiti dan gratuiti tambahan atas budi bicara tetamu diterima.

Makanan dan minuman

Semua makanan bufet dan à la carte, snek dan minuman disertakan
Perkhidmatan bilik disediakan ketika waktu tertentu
Bar mini dalam bilik (termasuk semua minuman)

Aktiviti darat

Bola tampar
Kelab kanak-kanak

Hiburan

Hiburan dan aktiviti di tapak
Majlis tema

Hartanah serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Kelajuan Wi-fi dalam bilik: 25+ Mbps
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Tiada tempat letak kenderaan di tapak hartanah tersedia

Makanan dan minuman

  • 1 bar tepi kolam
  • 4 restoran
  • Tempat makan pasangan/peribadi

Aktiviti menarik

  • 2 tab panas
  • 3 kolam renang terbuka
  • Kelab kanak-kanak percuma
  • Kelab kesihatan
  • Kolam kanak-kanak

Mesra keluarga

  • 3 kolam renang terbuka
  • Kelab kanak-kanak percuma
  • Kolam kanak-kanak

Kemudahan

  • ATM
  • Buku panduan
  • Meja/kaunter hadapan 24 jam
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Pakej lamaran/romantik
  • Pengemasan (harian)
  • Pertukaran cadar (atas permintaan)
  • Pertukaran tuala atas permintaan

Perkhidmatan perniagaan

  • Bilik mesyuarat
  • Stesen komputer

Kawasan luar

  • Di pantai
  • Taman
  • Tuala pantai

Spa

  • Rawatan muka
  • Urutan Sweden
  • Urutan tisu dalam
  • Urutan tuaman batu

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Cermin pembesar
  • Kerusi roda di tapak hartanah
  • Lif (kelebaran pintu 120 sentimeter)
  • Tanjakan pintu masuk depan

Lain-lain

  • Hartanah bebas asap rokok
  • Ruang tamu bersama

Kemudahan bilik

Bilik tidur

  • Cadar disediakan
  • Langsir gelap terus

Bilik mandi

  • Bilik mandi persendirian
  • Pancuran mandi

Hiburan

  • TV LED 58-inci dengan saluran kabel

Makanan dan minuman

  • Panduan makan restoran
  • Pembancuh kopi/teh
  • Perkhidmatan bilik terhad

Lain-lain

  • Penyaman udara
  • Peti besi muat komputer riba
  • Seterika/papan seterika
  • Skrin tingkap
  • Telefon

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 12:00 tengah hari

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
Tempat tidur bayi (katil bayi) tidak disediakan

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Cukai bandar raya dikenakan: USD 4.58 setiap penginapan semalam
  • Fi pelancongan dikenakan oleh bandar dan dibayar di hartanah. Fi adalah sebanyak USD 4.58 untuk bilik tidur pertama bagi setiap malam dan meningkat sebanyak USD 4.58 bagi setiap malam untuk setiap bilik tidur tambahan.

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit, kad debit dan wang tunai
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api dan alat pertolongan cemas
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Perkara yang kami harus menyebut

Akses kolam renang tersedia dari 8:00 hingga 20:00
Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan di hartanah ini

Hartanah juga dikenali sebagai

Belair Sunclub Cabos Jose Cabo
BelAir Sunclub Hotel Cabos Hotel
BelAir Sunclub Hotel Cabos San José del Cabo
BelAir Sunclub Hotel Cabos Hotel San José del Cabo

Soalan lazim

Adakah Altitude by Krystal Grand Los Cabos – All Inclusive mempunyai kolam?

Ya, hartanah ini mempunyai 3 kolam renang terbuka dan kolam kanak-kanak. Akses kolam dari 8:00–20:00.

Berapa kos yang diperlukan untuk menginap di Altitude by Krystal Grand Los Cabos – All Inclusive?

Setakat 10 Apr 2026, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Altitude by Krystal Grand Los Cabos – All Inclusive pada 27 Apr 2026 bermula serendah RM1,694, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.

Adakah Altitude by Krystal Grand Los Cabos – All Inclusive mesra haiwan kesayangan?

Tidak, haiwan kesayangan tidak dibenarkan di hartanah.

Berapakah fi parkir di Altitude by Krystal Grand Los Cabos – All Inclusive?

Hotel ini tidak menawarkan parkir.

Apakah masa daftar masuk di Altitude by Krystal Grand Los Cabos – All Inclusive?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa.

Apakah masa daftar keluar di Altitude by Krystal Grand Los Cabos – All Inclusive?

Daftar keluar adalah jam 12:00 tengah hari.

Adakah manfaat merangkumi semua tersedia di Altitude by Krystal Grand Los Cabos – All Inclusive?

SSesetengah pelan kadar tersedia di hotel ini adalah merangkumi semua.

Di manakah terletaknya Altitude by Krystal Grand Los Cabos – All Inclusive?

Terletak sesuai di pantai, hotel Costa Azul ini hanya beberapa langkah dari Mar y Sierra dan Pantai Costa Azul. Pantai Palmilla dan Plaza Mega Comercial Mexicana juga dalam jarak 1 bt (2 km).

Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?

Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.

Ulasan

Altitude by Krystal Grand Los Cabos – All Inclusive Ulasan

8.4

Sangat Baik

8.6

Kebersihan

8.2

Kemudahan

8.8

Kakitangan & perkhidmatan

8.2

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 107 daripada 220 ulasan
Penilaian 8 - Baik. 63 daripada 220 ulasan
Penilaian 6 - Boleh diterima. 35 daripada 220 ulasan
Penilaian 4 - Lemah. 6 daripada 220 ulasan
Penilaian 2 - Teruk. 9 daripada 220 ulasan

Ulasan

10/10 Cemerlang

Natasha, Calgary

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Fantastic service in the altitude section. I had breakfast lunch and supper at the grill and all of the servers were amazing. The best part of the trip was the concierge service. I had mistakenly left a big pile of clothes in one of the drawers in my room and between them and a shuttle service I was able to get all of my items at my next stop. Gracias por su excelente servicio Gabriel, Diana, Sergio, Victor y a todos los demás también
Adult altitude pool
Altitude grill
Altitude tower
Menginap 3 malam pada Mac 2026

8/10 Baik

Stuart

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Swim out pool in front of room was fun. Staff were friendly and helpful. Food was better than expected. Only problem was that room backed on to the highway and was noisy. Other than that, the room was very large and comfortable.
Menginap 7 malam pada Mac 2026

6/10 Boleh diterima

Sherry

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful beach but too rough to swim. Buffet well below standard. Not gluten friendly, no alternates provided, no menu markings of GF options. Themed restaurants were great. Pools were great. Staff like Brissa, Leonardo, Antonio and Marco were awesome. A convention moved in for 3 days and partied loud for three straight nights.
Menginap 7 malam pada Mac 2026

8/10 Baik

Paul A, Port Coquitlam

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 7 malam pada Feb 2026

8/10 Baik

Jordan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Staff were fantastic, especially Sergio and Joel. Food was great. Only negative is poolside lounger process. Very difficult to get a seat, lots of drama around this. Otherwise a great place.
Menginap 7 malam pada Feb 2026

10/10 Cemerlang

Jose Agustin

Menginap 1 malam pada Mac 2026

8/10 Baik

Jose Agustin

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Habitación limpia detalles como tomo service malo no sirve el teléfono para marcar no contestan ante como excelente
Menginap 1 malam pada Mac 2026

10/10 Cemerlang

david L

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
the pictures of the property are 100% had a ocean view room and view was excellent room was very clean staff was very freindly Joel was amazing to work with next time will book a walkout pool room
Menginap 4 malam pada Feb 2026

10/10 Cemerlang

Jonathan Jacob Charles

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We got upgraded to a beach front swim out (we had booked a garden view swim out) and it was stunning, quiet and private and we loved watching whales in the ocean from our pool. Highly recommend booking a beachfront swim out. It was incredible!
Menginap 9 malam pada Feb 2026

8/10 Baik

Monte, Calgary

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Yes
Menginap 7 malam pada Feb 2026

8/10 Baik

Monica

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The property was clean and the location on the beach was great. The pools are very nice and restaurants are kept clean. The rooms were clean and the beds were very comfortable. We stayed in an altitude suite with a great view of the ocean. I recommend upgrading to the altitude just for better rooms and you also get access to a nice bar and restaurant for lunch and breakfast. The buffet food is typical and the service at the restaurants can be a little slow. Overall I would recommend this property for a more affordable all inclusive option.
Menginap 8 malam pada Feb 2026

10/10 Cemerlang

Dawn, Kelowna

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
We absolutely loved our stay at the Altitude Krystal Grand!! We did the Altitude upgrade ( highly recommend) and everything was outstanding. The staff, conceige, greeters, security, housekeeping, wait staff, bar tenders, entertainment crew ( Marco, Daniela, Luis, Juan, Estephanie, just to name a few ) Drinks were yummy and constantly flowing, good was great. But mostly it was the people that made this trip so fantastic. We met aome of the nicest people ( staff and guests), some who we now consder friends. I will say, we hadn't stayed at an all inclusive for many years as we usually do condo rentals, so weren't sure what to expect. Such a great choice. We will definitely be back. Mucho Gracias to everyone at the Krystal Grand.
Menginap 7 malam pada Feb 2026

10/10 Cemerlang

Gloria

Menginap 3 malam pada Feb 2026

10/10 Cemerlang

Christopher

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
We had a fantastic stay with Altitude Krystal Grand, service was wonderful, we loved the dining choices, and the swim out beach front room is a must! The rooms are just ok, we did not come here for the room, we came for the views and the outdoor space which was exactly what we wanted!!!!
Menginap 4 malam pada Feb 2026

10/10 Cemerlang

Janet

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The staff was all terrific! Every effort was made to make our stay the best ever. Beautiful resort. Great Food. A wonderful time! Thank you to all the staff!
Menginap 8 malam pada Feb 2026

10/10 Cemerlang

Shaozhen

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The staff is great and helpful, specific Daniela. The food is not bad, definitely suggest to improve the dessert options. The room is clean but need some update in renovation. Overall experience is great.
Menginap 3 malam pada Feb 2026

10/10 Cemerlang

Cheow Heng Michael

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Very friendly staff, they would go out of their way to make your vacation a great one. We got the 1st level room w private pool and chairs overlooking the ocean. The first day when we got there, they placed us in a room closest to the Grill restaurant. It became very smokey from the cooking (lunch and dinner). After 3+ hrs, we finally got the Manager's room to switch another room for us. We didnt have the same room so they placed our 1st night upstairs. The next day, we saw Housekeeping swapping our King bed replacing the Double full in the room they eventually placed us. We are grateful for that. We loved our room and we didnt have to fight saving spots poolside like some other resorts we've been to. If they had build a "bridge" to the loungechairs, that would be so great. Otherwise you will be soaking wet getting to the chairs. It can get cold with the breeze. We sat on our lounge chairs listening to the evening performances they have on the beach. We absolutely loved that. Minimal resort activities (water aerobics, beach volleyball, water polo) which works for us. No non-motorized water activities too. We love the resort for it not being busy. We enjoyed getting specialty coffee every morning as part of our resort stay. The food was okay. It wasn't spectacular but it's not bad. We loved Ayami (Japanese) the most. Sashimi was fresh. Hibachi was fun. You can also get Sashimi (at the Grill). We preferred the food there rather than the Buffet-O place.
Our bedroom awaiting our arrival
Overall beautiful resort
We spent alot of time here working overlooking the Adult only pool
Water aerobics in session at 12p
Menginap 4 malam pada Feb 2026

8/10 Baik

pascual

Mengembara bersama kumpulan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Muy buen hotel
Menginap 3 malam pada Feb 2026

10/10 Cemerlang

Lorna

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The room was well appointed and kept very clean by the staff. The food was very good and there were lots of choices. The rooftop bar was especially enjoyable with Jugo making excellent margaritas. We enjoyed a special dinner of sashimi at the Asian restaurant.
Menginap 13 malam pada Feb 2026

8/10 Baik

Darryl

Mengembara bersama pasangan
Sukakan: Kemudahan, keadaan hartanah & kemudahan
All Staff courteous, friendly. Food excellent, especially the Grill, especially Pesca de Dia.
Menginap 9 malam pada Feb 2026

8/10 Baik

Georgia

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan
Staff was excellent. Very accommodating. We had a nice stay but the property needs updating.
Menginap 7 malam pada Feb 2026

10/10 Cemerlang

Brad

Menginap 5 malam pada Jan 2026

6/10 Boleh diterima

Katrice

Sukakan: Kebersihan, kemudahan
My stay was ok. The rooms were nice but the balcony could use a little more maintenance. The hot tub on the balcony took a long time for the water to fill up and the sound was extremely loud. Check in was a bit challenging. I showed confirmation to the employee of the amount that I was to pay at the property which was $13.26 but instead I was charged $240MX ($13.84 USD). I really wasn't in the mood to address it due to the employee had charged my credit card then canceled after realizing the mistake she made. I gave her some grace but it doesn't take away that I was will overcharged by 58 cent. Next, I get to my room & didn't realize there were no wash clothes in the bathroom. So the next day, I asked one of the cleaning staff members for some wash clothes, however, that was challenging as well due to the language barrier. It was just alot going on but it worked out having to use my translator on my phone. As far as the drinks, those were really good but I have to pass on the food as it wasn't all that great to me. Also, when attempting to get a blue towel for me to go near the pool, the employee acted as if he didn't want to give me a towel due to the wrist band I had on which was for Alititude. I didn't have no issue the previous day getting a towel and I wasn't aware that I needed to go somewhere else to get a towel. I was very frustrated with that and still received the towel.The beach was nice, the entertainment was good and I liked the swings.
Menginap 3 malam pada Jan 2026

10/10 Cemerlang

Salonge

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Wonderful stay! Hugo, Sergio, Marco and Daniella were amazing. We stayed in the Altitude suites which we highly recommend.
Menginap 2 malam pada Jan 2026

8/10 Baik

Patrick

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan
The staff were very courteous. The room was dated the fold out had far exceeded its life cycle. Swim out room with the perfect view.
Menginap 5 malam pada Jan 2026