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El Tropicano Riverwalk Hotel

Hartanah 3.0 bintang

Pilih tarikh untuk melihat harga

Ulasan

6.2 daripada 10

Kemudahan popular

  • Kolam renang
  • Mesra haiwan kesayangan
  • Termasuk parkir
  • Wi-Fi percuma
  • Restoran
  • Penyaman udara

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 7 daripada 7 bilik

Lihat semua foto untuk Standard Room, 2 Katil Kelamin (Double), Non Smoking

Meja, seterika/papan seterika, katil bayi/kot (percuma)

Standard Room, 2 Katil Kelamin (Double), Non Smoking

  • 23 meter persegi
  • Boleh menampung 4
  • 2 Katil Kelamin (Double)
  • Wi-Fi percuma

Lihat semua foto untuk Standard Room, 2 Katil Kelamin (Double), Non Smoking, Poolside

Meja, seterika/papan seterika, katil bayi/kot (percuma)

Standard Room, 2 Katil Kelamin (Double), Non Smoking, Poolside

  • 23 meter persegi
  • Boleh menampung 4
  • 2 Katil Kelamin (Double)
  • Wi-Fi percuma

Lihat semua foto untuk Standard Room, 1 Katil Raja (King), Non Smoking

Meja, seterika/papan seterika, katil bayi/kot (percuma)

Standard Room, 1 Katil Raja (King), Non Smoking

  • 23 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)
  • Wi-Fi percuma

Lihat semua foto untuk Standard Room, 1 Katil Ratu (Queen), Non Smoking

Meja, seterika/papan seterika, katil bayi/kot (percuma)

Standard Room, 1 Katil Ratu (Queen), Non Smoking

  • 23 meter persegi
  • Boleh menampung 2
  • 1 Katil Ratu (Queen)
  • Wi-Fi percuma

Lihat semua foto untuk Standard Room, 1 Katil Ratu (Queen), Accessible, Non Smoking

Meja, seterika/papan seterika, katil bayi/kot (percuma)

Standard Room, 1 Katil Ratu (Queen), Accessible, Non Smoking

  • 23 meter persegi
  • Boleh menampung 2
  • 1 Katil Ratu (Queen)
  • Wi-Fi percuma

Lihat semua foto untuk Standard Room

Meja, seterika/papan seterika, katil bayi/kot (percuma)

Standard Room

  • 23 meter persegi
  • Boleh menampung 2
  • 2 Katil Kelamin (Double) ATAU 1 Katil Raja (King)
  • Wi-Fi percuma

Lihat semua foto untuk Standard Room, 1 Katil Raja (King), Accessible, Non Smoking

Meja, seterika/papan seterika, katil bayi/kot (percuma)

Standard Room, 1 Katil Raja (King), Accessible, Non Smoking

  • 23 meter persegi
  • Boleh menampung 4
  • 1 Katil Raja (King)
  • Wi-Fi percuma

Anda juga mungkin menyukai

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Menger Hotel

Pusat Bandar San Antonio
  • Kolam renang
  • Wi-Fi percuma
  • Restoran
  • Penyaman udara
8.8 daripada 10, Terbaik, 4,012 ulasan
Harga ialah RM355
RM419 jumlah
termasuk cukai & fi
20 Mei - 21 Mei
Menger Hotel
Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!
Log masukDaftar sekarang, ia percuma

Tentang kawasan sekitar

Pusat Bandar San Antonio, sebuah kawasan kejiranan di San Antonio, El Tropicano Riverwalk Hotel di kawasan hiburan dan di laluan tepi sungai. Pengembara yang ingin merasakan suasana kebudayaan boleh bersinggah ke Alamo, sementara mereka yang ingin membeli-belah boleh mengunjungi Dataran Pasar dan Pusat Beli-belah North Star. Ingin menikmati acara atau perlawanan? Lihat acara atau perlawanan yang berlangsung di Stadium Alamodome atau Frost Bank Center. Layari panduan perjalanan San Antonio kami
Peta
110 Lexington Avenue, San Antonio, TX, 78205

Tempat berdekatan

  • Sungai San Antonio
    Sungai San Antonio
    1 min berjalan kaki - 0.1 km
  • Pusat Seni Pentas Tobin
    Pusat Seni Pentas Tobin
    3 min berjalan kaki - 0.3 km
  • River Walk
    River Walk
    8 min berjalan kaki - 0.8 km
  • Alamo
    Alamo
    9 min berjalan kaki - 0.8 km
  • Pusat Konvensyen Henry B. González
    Pusat Konvensyen Henry B. González
    15 min berjalan kaki - 1.3 km

Bergerak

  • Stesen San Antonio - 8 minit memandu
  • Lapangan Terbang Antarabangsa San Antonio (SAT) - 15 minit memandu

Restoran

  • Beans & Brews
    11 min berjalan kaki
  • The St. Anthony, A Luxury Collection Hotel, San Antonio
    11 min berjalan kaki
  • Hopscotch
    11 min berjalan kaki
  • Vela Coffee
    11 min berjalan kaki
  • Idle Beer Hall & Brewery
    8 min berjalan kaki

Tentang hartanah ini

El Tropicano Riverwalk Hotel

  • Hotel berdekatan Sungai San Antonio
  • River Walk dan Pusat Konvensyen Henry B. González terletak berdekatan El Tropicano Riverwalk Hotel, yang menyediakan pengangkutan ulang-alik lapangan terbang, bar kolam dan teres atas bumbung. Restoran di tapak, Mangos, menyajikan sarapan. Kekal terhubung melalui akses Internet wayarles percuma dan tetamu boleh mencari kemudahan lain seperti kedai kopi/kafe dan taman.
  • Manfaat tambahan termasuk:
    • Kolam renang terbuka
    • Percuma letak kenderaan sendiri serta letak kenderaan valet (tertakluk kepada bayaran)
    • Sarapan pesanan masak (surcaj), daftar keluar ekspres dan meja/kaunter hadapan 24 jam
    • Dewan tari-menari, stesen komputer dan TV di lobi
  • Ciri-ciri bilik
  • Semua 306 bilik menawarkan keselesaan seperti penyaman udara, sebagai tambahan kepada kemudahan seperti Wi-fi percuma.
  • Tambahan kepada kesenangan di semua bilik termasuk:
    • Katil lipat simpan/tambahan (surcaj) dan katil bayi/kot (percuma)
    • Peti sejuk dan seterika/papan seterika
    • 27-inci televisyen dengan saluran TV premium
    • Pembancuh kopi/teh, setiap hari dan meja

Hartanah serupa

Bahagian luar
La Quinta Inn & Suites by Wyndham San Antonio Downtown
Pusat Bandar San Antonio
  • Kolam renang
  • Termasuk sarapan
  • Mesra haiwan kesayangan
  • Termasuk parkir
9.0 daripada 10, Hebat, 3,443 ulasan
Harga ialah RM384
RM457 jumlah
termasuk cukai & fi
21 Mei - 22 Mei
La Quinta Inn & Suites by Wyndham San Antonio Downtown
Bandingkan hartanah yang serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Perkhidmatan pengangkutan lapangan terbang tersedia
  • Tempat letak kenderaan sendiri percuma di tapak hartanah
  • Tempat letak kenderaan valet di tapak hartanah (USD 29 sehari; termasuk keistimewaan keluar/masuk)
  • Letak kenderaan sendiri dan valet di tapak adalah terhad
  • Tempat letak kenderaan mudah diakses kerusi roda tersedia

Makanan dan minuman

  • 1 bar tepi kolam
  • 1 bar/ruang istirahat
  • 1 kedai kopi/kafe
  • 1 restoran
  • Bar/deli snek

Restoran di tapak hartanah

  • Mangos

Aktiviti menarik

  • 1 kolam renang terbuka
  • Kelab kesihatan
  • TV di ruang bersama

Mesra keluarga

  • 1 kolam renang terbuka
  • Bar/deli snek
  • Katil bayi di dalam bilik
  • Katil lipat simpan/tambahan (surcaj)
  • Kemudahan dobi
  • Peti sejuk dalam bilik

Kemudahan

  • ATM
  • Kedai hadiah/gerai surat khabar
  • Kemudahan dobi
  • Meja/kaunter hadapan 24 jam
  • Mesin layan diri
  • Peti besi di meja/kaunter hadapan
  • Surat khabar percuma di lobi
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Kakitangan berbilang bahasa
  • Pengemasan (harian)
  • Perkhidmatan cucian kering/dobi
  • Perkhidmatan perkahwinan
  • Perkhidmatan rencam

Perkhidmatan perniagaan

  • Bilik mesyuarat
  • Pusat perniagaan 24 jam
  • Ruang persidangan seluas 3,437 meter persegi
  • Stesen komputer

Kawasan luar

  • Di laluan tepi sungai
  • Taman
  • Teres atas bumbung

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Alat bantuan mendengar
  • Bilik air awam mudah diakses kerusi roda
  • Kolam renang mudah diakses kerusi roda
  • Laluan ke lif mudah diakses kerusi roda
  • Laluan perjalanan mudah diakses kerusi roda
  • Lif
  • Meja pendaftaran mudah diakses kerusi roda
  • Mudah diakses kerusi roda (mungkin mempunyai batasan)
  • Papan tanda braille/timbul
  • Pusat perniagaan mudah diakses kerusi roda
  • Ruang istirahat mudah diakses kerusi roda
  • Susur tangan di tangga
  • Tempat letak kenderaan mudah diakses kerusi roda

Lain-lain

  • 9 tingkat
  • Dewan besar

Kemudahan bilik

Bilik tidur

  • Katil bayi percuma
  • Katil lipat simpan/tambahan (surcaj)

Bilik mandi

  • Pengering rambut
  • Tuala disediakan

Hiburan

  • TV 27-inci dengan saluran kabel premium

Makanan dan minuman

  • Pembancuh kopi/teh
  • Peti sejuk

Lain-lain

  • Meja
  • Penyaman udara (kawalan suhu)
  • Seterika/papan seterika

Dasar

Daftar masuk

Masa mula daftar masuk: 16:00; Masa tamat daftar masuk: 12:00 tengah malam

Daftar masuk awal tertakluk kepada ketersediaan

Daftar masuk awal tersedia dengan fi

Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 12:00 tengah hari

Daftar keluar tanpa sentuh tersedia

Daftar keluar ekspres tersedia

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah

Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan dibenarkan dengan bayaran tambahan dikenakan sebanyak USD 50 setiap haiwan kesayangan, sepenginapan

Haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi

Hanya anjing dialu-alukan

1 ekor (sehingga 9 kg setiap haiwan peliharaan)

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan

Kanak-kanak sehingga umur 17 tahun boleh menginap percuma jika menggunakan katil sedia ada apabila tinggal di bilik ibu bapa atau penjaga

Katil lipat simpan/tambahan tersedia dengan bayaran sebanyak USD10 semalam

Tempat tidur bayi percuma tersedia di hartanah dengan permintaan

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Deposit: USD 45 sehari

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Kemudahan tambahan

  • Fi letak kenderaan valet: USD29.00 sehari (keistimewaan masuk/keluar)
  • Bayaran haiwan kesayangan: USD 50 setiap haiwan kesayangan, sepenginapan
  • Haiwan perkhidmatan terkecuali daripada fi
  • Daftar masuk awal tersedia dengan fi (tertakluk pada ketersediaan)
  • Bayaran katil lipat simpan: USD 10 semalam

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit, kad debit dan wang tunai
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah

Soalan lazim

Adakah El Tropicano Riverwalk Hotel mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang terbuka.

Adakah El Tropicano Riverwalk Hotel mesra haiwan kesayangan?

Ya, hotel ini membenarkan anjing (had 1 ekor) dengan berat maksimum sehingga 9 kg untuk setiap haiwan kesayangan. Terdapat fi sebanyak USD50 setiap haiwan kesayangan, sepenginapan. Haiwan khidmat terkecuali daripada fi.

Berapakah fi parkir di El Tropicano Riverwalk Hotel?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di El Tropicano Riverwalk Hotel?

Masa mula daftar masuk: 16:00; Masa tamat daftar masuk: 12:00 tengah malam. Fi dikenakan untuk daftar masuk awal (tertakluk pada ketersediaan).

Apakah masa daftar keluar di El Tropicano Riverwalk Hotel?

Daftar keluar adalah jam 12:00 tengah hari. Daftar keluar lewat tersedia dengan fi.

Di manakah terletaknya El Tropicano Riverwalk Hotel?

Terletak di Pusat Bandar San Antonio, hotel ini sejauh 15 minit berjalan kaki dari Sungai San Antonio, River Walk dan Alamo. Pusat Konvensyen Henry B. González dan Dataran Pasar juga dalam jarak 1 bt (2 km). Stesen San Antonio sejauh 28 minit berjalan kaki.

Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?

Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.

Ulasan

El Tropicano Riverwalk Hotel Ulasan

6.2

6.6

Kebersihan

7.0

Lokasi

7.0

Kakitangan & perkhidmatan

6.0

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 161 daripada 1000 ulasan
Penilaian 8 - Baik. 240 daripada 1000 ulasan
Penilaian 6 - Boleh diterima. 240 daripada 1000 ulasan
Penilaian 4 - Lemah. 159 daripada 1000 ulasan
Penilaian 2 - Teruk. 200 daripada 1000 ulasan

Ulasan

Disahkan

6/10 Sederhana

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan
At first glance it looks pretty nice. However, the elevators were extra slow and small. The bar was small but the bartender Debbie was very friendly and ended up giving us passes to “howl at the moon” which equaled up to $20 off. That was awesome! The room was small with a view of the top of another building. . The toilet was one you would find at a convienent store.
Menginap 1 malam pada Feb 2020
Disahkan

8/10 Baik

John

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Hidden charges

Only bad thing I would really have to say is that they don't let you know there's a deposit we have to pay for every day we stay, and it's a high deposit. They should notify people as their booking about it. Wasn't able to really enjoy because the deposit we had to leave was our fun money.
Menginap 7 malam pada Mac 2020
Disahkan

4/10 Lemah

Stacy

Tidak sukakan: Keadaan hartanah & kemudahan

Bad experience!

The hotel looks nothing like pictures and had to change to three different rooms due to no working ac. Very disappointing hotel would not stay again
Menginap 2 malam pada Mac 2020
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Property located on the beautiful riverwalk although a long walk to the popular restaurant area. No convenient coffee, breakfast places other than the hotel. Always a few blocks to walk to. Even the closest bus stop was several blocks away.
Menginap 4 malam pada Mac 2020
Disahkan

4/10 Lemah

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
No parking in the obligate used to play a $30 fee for self parking
Menginap 2 malam pada Mac 2020
Disahkan

2/10 Teruk

Charles

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Coronavirus and San Antonio precautions. I had to pay $30 a night to park in the fire lane because there was no parking and the valets would not let me Park my own car. This was not in the hotel agreement I saw. The valets also wore gloves the whole time and parked cars with the same gloves ... and had hand sanitizer hidden. .. Like the hotel staff who had it behind the counter but nothing for the customers. Made me feel like I was the one that should get the virus.
Menginap 2 malam pada Mac 2020
Disahkan

6/10 Sederhana

Fernando

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan

Springbreak

On the economicable side but rough stay
Menginap 1 malam pada Mac 2020
Disahkan

4/10 Lemah

Pengembara yang disahkan

Sukakan: Kebersihan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
I Normally don't take the time to review on a place but I had to for this place. Guest beware the picture are totally not what the hotel looks like. 1. Pull deck floor pulling apart pc missing. 2. Pool was dirty there was leaf's and dirt floating in the water. 3. The floor to our room smelled bad. 4. They charge you to park your car $30 a day. The only good thing was our room was not that bad. The view and noise was they are building a new hotel next door not even on a Sunday morning could we sleep in.
Menginap 4 malam pada Mac 2020
Disahkan

4/10 Lemah

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Decent location. It is near the beautiful San Antonio Riverwalk but is a little far than I expected. I was afraid to go anywhere after dark in fear of what may happen to me or my kids. There were a lot of homeless people laying around. There was a lot of construction. The parking was horrible and was way overpriced. I had a hard time finding a decent parking spot and when I did, I will discover the next morning that someone dinged my car door because they parked too close to me. The hotel room was way overpriced. The staff were not friendly. At first glance this appeared to be a fancy hotel but after the first night, I learned that I was wrong. Everything was overpriced and not worth the paying for. My children and I counted down to check out time with anticipation. The worst hotel experience I have ever had.
Menginap 4 malam pada Mac 2020
Disahkan

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hidden fees in parking.. food in lobby bar etc is added to your open tab. Then at checkout you leave with a different amount charged.
Menginap 2 malam pada Mac 2020
Disahkan

2/10 Teruk

Wanda

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The customer service sucked and the room is dated wall paper is coming off the wall.
Menginap 2 malam pada Mac 2020
Disahkan

6/10 Sederhana

mimi

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan
The staff was friendly, the front desk looked clean or perhaps the lobby. Some what the hallways of the hotel looked old fashioned it looked liked it needed some remodeling and painting . The room that we stayed in with my family was somewhat cleaned. The room was dusty and the furniture was dusty as well. the sheets of the bed were stained. Also the hallway smelled like humidity.
Menginap 3 malam pada Mac 2020
Disahkan

10/10 Cemerlang

frank

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The proximity to everything withing walking distance.
Menginap 3 malam pada Mac 2020
Disahkan

6/10 Sederhana

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The front desk staff are not very helpful; their answers are shot and incomplete. At night, a lot of activities occurred with loud noises, even after 10 PM. With exception of valet parking staff.
Menginap 2 malam pada Mac 2020
Disahkan

2/10 Teruk

E.Reyna

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I didn’t like that the photos online were very misleading. The only nice thing about the hotel was the lobby. Photos online of rooms are not what you see when you arrive. I booked 2 rooms, we couldn’t take off our shoes because the carpet was old and smelly. I’m very upset about the money I threw away. We could have stayed at Holiday Inn and would have been happier. Disgusted and very disappointed. This place is very old and dated. Unless I get some kind of compensation back I will never use Expedia again.
Menginap 1 malam pada Mac 2020
Disahkan

2/10 Teruk

ADRIAN

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik

Hvac

Not good
Menginap 1 malam pada Mac 2020
Disahkan

4/10 Lemah

David

Tidak sukakan: Kakitangan & perkhidmatan
Charged 3 days of parking fees.... Arrived approx 8pm on wed 3/11 departed Friday 3/13 approx 2pm
Menginap 3 malam pada Mac 2020
Disahkan

8/10 Baik

Toriana

Sukakan: Kebersihan
Tidak sukakan: Keadaan hartanah & kemudahan

In need of serious updating

Check in was easy and convenient. They were able to get us in early. Parking is outrageously overpriced at $30 a night. The hotel is in a good location, right on the river. However, the hotel itself is in need of a serious update. Very old and worn down. Beds are super uncomfortable. The pool area is nice, through several broken chairs and rips in the surrounding flooring. The phone in room didn’t work, so we attempted to call the front desk from our cell phone to request additional pillows. No one answered, so we had to walk down to the lobby to request some to be brought to our room. Price was a little high for what we experienced.
Menginap 1 malam pada Mac 2020
Disahkan

4/10 Lemah

RAY

Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan
The facilities in the room need to be worked on. The john is next to the wall not allowing to properly use it
Menginap 2 malam pada Mac 2020
Disahkan

2/10 Teruk

Cheto

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan
Air condition not cooling. Beds not comfortable. Rooms need to be updated and remove the old wall paper style.
Menginap 1 malam pada Mac 2020
Disahkan

8/10 Baik

Paul

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Pros: The staff was very nice. The hotel was right on the riverwalk. The bed was comfortable. Cons: Upon check-in they required that you use their $31 valet parking - then the next morning it took 20 minutes for them to get my car. Very annoying. The chair in my room was falling apart and hardly usable. The air conditioner was one of those big old units hanging from the wall and very noisy. We preferred to leave it off so we could sleep.
Menginap 1 malam pada Mac 2020
Disahkan

6/10 Sederhana

John

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik

Park Yourself/One of many stories here

Hello, I’ve stayed here a few times in the past and just recently and every time I stay, there seems to be NO COMMUNICATION between the Hotel staff and the Valet service every time. I arrived back at the hotel after a night out and the valet gave me a difficult time of checking my second car into the hotel. When everything was settled and done and thought the car was taken up. About 30 mins later I get a call to my room from the front desk saying that the car couldn’t be started (Which is a push to start). So I told the lady that the person starting the car just needed to use the key to press the button, NOT your finger. She responded by saying that’s not on us you need to come down and figure it out with valet. Mind you, the distance from valet to the front desk is about 10 steps from each other. I made my way to the valet podium and there was no one at all in front of the hotel.. not even my car? So I told the lady at the front desk Who called my room the situation and she said to just wait for someone to come. It was passed 6 am... I told her if the car was in the garage why did it need to be started? She had no clue and was obviously not trying to meet our needs of getting to our room and rest. About 5 mins later of waiting for valet I assumed my car was taken care of. I walked back to my room. 15 mins later I get a knock at the door from the valet man still questioning about the key that didn’t start the car. So as we explained to the front desk, use the KEY not finger!
Menginap 1 malam pada Mac 2020
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
The lobby was beautiful, gym was great, pool area was great
Menginap 2 malam pada Feb 2020
Disahkan

6/10 Sederhana

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Upon arrival to room everything seemed fine. There was a number of flyers for local restaurants, in my room, that delivered. When i called for a delivery from a flyer found in my room, the front desk called me when my food was delivered to go downstairs. If the restaurant delivery person is unable to access rooms then they should not have the flyers in the rooms. The ac in my room was not functioning and i had no control.of the thermostat. Not good when it is a humid day in San Antonio.
Menginap 2 malam pada Mac 2020
Disahkan

4/10 Lemah

Courtney

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
Been 6 dats and not received deposit. i left the room in top shape. very upset!
Menginap 2 malam pada Mac 2020