Travelers appreciate convenient amenities at this Schertz hotel, where laundry facilities, a handy snack bar, and practical deli options simplify extended stays.
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Photo gallery for Candlewood Suites San Antonio Schertz by IHG
Candlewood Suites Schertz, an IHG Hotel, offers practical comforts near San Antonio's energy. Enjoy the seasonal outdoor pool, gym for fitness routines, and free WiFi to stay connected. The attentive staff is ready to assist with any needs.
Schertz is home to Candlewood Suites San Antonio Schertz by IHG. The area's natural beauty can be seen at Natural Bridge Caverns and Comal River. Schlitterbahn New Braunfels Waterpark and Laser Legend are also worth visiting. Visit our Schertz travel guide
17145 N Interstate 35 Frontage Road, Schertz, TX, 78154
What's nearby
Regal Live Oak
3 min drive - 6.8 km
Laser Legend
4 min drive - 7.5 km
Olympia Hills Golf Course
5 min drive - 4.9 km
Methodist Hospital Northeast
6 min drive - 9.7 km
Randolph Air Force Base
7 min drive - 12.4 km
Getting around
San Antonio Station
22 min drive
San Antonio International Airport (SAT)
22 min drive
Restaurants
McDonald's
18 min walk
QuikTrip
3 min drive
Bill Miller Bar-B-Q
18 min walk
Chick-fil-A
20 min walk
Whataburger
18 min walk
About this property
Candlewood Suites San Antonio Schertz by IHG
Property highlights
At Candlewood Suites San Antonio Schertz by IHG, you can look forward to a corner/local shop, laundry facilities and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a snack bar/deli.
You'll also enjoy the following perks during your stay:
A seasonal outdoor pool and a children's pool, along with sunloungers
Free self-parking
Concierge services, coffee/tea in reception and a computer station
A vending machine, barbecues and a 24-hour front desk
Guest reviews say great things about the helpful staff
Room features
All 80 individually decorated rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and sound-insulated walls.
More amenities include:
Bathrooms with baths or showers and hairdryers
43-inch flat-screen TVs with streaming services and premium channels
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options
Food and drink
Coffee and tea in common areas
Snack bar/deli
Things to do
Children's pool
Gym
Outdoor pool
Family friendly
Children's pool
Grocery/convenience store
In-room cot
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Grocery/convenience store
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Business services
Business centre
Computer station
Outdoors
Barbecue grill
Picnic area
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Bathroom emergency pull cord
Braille/raised signage
Grab bar near toilet
Lift
Raised toilet seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
4 floors
Banquet hall
Built in 2020
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels provided
Entertainment
43-inch flat-screen TV with premium cable channels
Streaming services
Food and drink
Coffee/tea maker
Restaurant dining guides
More
Air conditioning
Desk
Free local calls
Heating
Individual decor
Iron/ironing board
Laptop workspace
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 75.00 per pet, per day
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Service fee: USD 5 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 75.00 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
The seasonal pool will be open from January to January
Pool access available from 6:30 AM to 9:00 PM
Property is also known as
Candlewood Suites San Antonio Schertz
Candlewood Suites San Antonio Schertz by IHG Hotel
Candlewood Suites San Antonio Schertz an IHG Hotel
Candlewood Suites San Antonio Schertz by IHG Schertz
Candlewood Suites San Antonio Schertz by IHG Hotel Schertz
Frequently asked questions
Does Candlewood Suites San Antonio Schertz by IHG have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:30 AM to 9:00 PM.
How much does it cost to stay at Candlewood Suites San Antonio Schertz by IHG?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites San Antonio Schertz by IHG on 22 Mar 2026 start from RM411, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Candlewood Suites San Antonio Schertz by IHG pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 75.00 per pet, per day. Service animals are exempt from fees.
How much is parking at Candlewood Suites San Antonio Schertz by IHG?
Self-parking is free at this property.
What time is check-in at Candlewood Suites San Antonio Schertz by IHG?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Candlewood Suites San Antonio Schertz by IHG?
Checkout is at 11:00 AM.
Where is Candlewood Suites San Antonio Schertz by IHG located?
Situated in Schertz, this hotel is 3 mi (4.8 km) from Schertz Dog Park and 3.1 mi (4.9 km) from Olympia Hills Golf Course. Cibolo Creek - Schertz Trailhead and Cibolo Creek - Veterans Park Trailhead are also within 6 miles (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Candlewood Suites San Antonio Schertz by IHG Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff at the hotel were all incredibly kind and helpful! The room was clean and comfortable with everything we needed to cook meals. Will stay here on our next trip to San Antonio!
The stay at this location was good. It was quiet and convenient. The only complaint I have is that I booked a King size bed but was given a queen size bed. Also, the room did not have a remote for the tv the entire stay. Other than that, everything was good.
Great place to stay while visiting family. Had small issues while there. No towels in our bathroom and found a single shoe in closet in our room. Other then that is was a good stay.
My SO could not drive back to the Dallas area on Monday night due to the bitter freeze, so we booked an additional night at Candlewood. The service was excellent! The room was clean! We’ve stayed here before and it never fails to satisfy us.
The staff was perfect and amazing. However, several issues came up. There was a burned out bulb in our room, the door wouldnt open or latch shut sometimes. Additonally, the tv remote was missing, the elevator feels like its about to break constantly and doesnt come to the upper floors after midnight for some reason. And our key cards stopped working two days before check out. This combined with the large amounts of construcrion that literally blocks most of the access to and from the hotel made it less than ideal.
I had an awesome stay here in Schertz. This Candlewood is amazing. The bed was great. Awesome pillows. It was quiet.my room was by the entrance alongside the reception desk and it was surprisingly not loud whatsoever. The young Lady whom I forgot to get her name, was Awesome! Very attentive and gave me the rundown on the operation of the "store" if you will. They have free coffee 24/7. In a day and time where nothing is free...it was here! This is a great place to stay if you're into staying in a clean, quiet, very comfortable beds, type of place, well this is it. Definitely will make it a point to visit again.
The Suite was so nice We loved the kitchenette area, my husband and I were able to fix breakfast without having to buy it.
We had a small incident in the first room we had and they didn't hesitate to give us with another room. They apologized for the inconvenience .
Overall , everything was nice and the staff was very helpful.
I am going to stay there again when I go back to Sann Antonio, TX.
The staff was friendly and helpful! Next to the freeway with construction made some rooms noisy. Some of the pots and pans were worn and could use replacements. The shower curtains could be longer to keep the shower water in the tub. The pullout bed was slightly better than sleeping on the floor. Overall, good. Would stay there again.
Arthur
Stayed 7 nights in Apr 2024
8/10 Good
Norma
25 Aug 2023
Liked: Staff & service, room comfort
The hotel had a strong oder of smoke as we walked into the lobby. Then our room also had the smoke oder. When we showed water ran all into the bathroom. We had to use the towels to dry the floor. The bed was comfortable.
The lobby staff was very polite. I met all 4 of them at my door when there was some confusion about my check In. 😂
The problem was with the cleaning crew. Since I had a dog, the first day I left my dog in the room and I told the cleaning staff all I needed was towels, coffee and creamer. She was a young lady Caucasian with blond long hair. Very nice and got me all I needed. The second day I was leaving for 4 hours and told the cleaning lady in the hall if she could clean my room in that window. She told me she would try but had other rooms to clean. I then asked if she could just put towels and coffee there. And that never happened. I had to go get it myself at the lobby. And that was theee hours after I called down for it and it just could not get delivered. The next day I asked a thin lady with short black hair for towels and coffee. She almost ran to get it for me. The last day I was there I went to see the Alamo and was going to ask to have the room cleaned. I went to the room where the male housekeeper was at and looked in. He was sitting in the chair with his eyes shut and headphones on. I said screw it. I got my own stuff again. So in 4 days my room was never cleaned or bed made. I did the cleaning. Half The cleaning staff were worthless. Everyone else was super nice. I always leave a $25 tip for the housekeepers. It this is the first time I walked away without leaving a tip. Just because of two that made all of them look bad.