Terletak di Sámara, Villas Playa Samara Beach Front Resort berada di pantai. Sekolah Luncur Safari merupakan tarikan tempatan dan keindahan semula jadi kawasan ini dapat dilihat di Pantai Samara dan Rizab Biologi Nosara. Terokai kembara aktiviti air di kawasan ini dengan selam skuba dan luncur air berdekatan, atau nikmati aktiviti luar menarik dengan berbasikal daki gunung. Layari panduan perjalanan Sámara kami
Samara-Guanacaste, Sámara, Guanacaste
Tempat berdekatan
Pantai Samara
2 min berjalan kaki - 0.2 km
Pantai Carrillo
13 min memandu - 7.1 km
Pantai Barrigona
16 min memandu - 12.3 km
Pantai Guiones
25 min memandu - 23.9 km
Pantai Pelada
35 min memandu - 30.8 km
Bergerak
Liberia (LIR-Lapangan Terbang Antarabangsa Daniel Oduber) - 137 minit memandu
Restoran
Gusto Beach Bar
3 min berjalan kaki
Las Olas Beach Club
8 min berjalan kaki
Roots Bakery & Café
2 min berjalan kaki
Sheriff Rustic
2 min berjalan kaki
Bar y Restaurante del Hotel Bahía
14 min berjalan kaki
Tentang hartanah ini
Villas Playa Samara Beach Front Resort
Merangkumi semua bagi hotel mesra keluarga berdekatan Pantai Samara
Anda boleh menantikan bar renang naik, bar kolam dan kedai mudah beli di Villas Playa Samara Beach Front Resort. Dengan berhadapan pantai, urut tepi pantai dan kerusi lepak pantai, hotel ini ialah tempat yang amat sesuai untuk berjemur di bawah sinaran matahari. Untuk masa rehat dan ketenangan, lawati kawasan rawatan terbuka dan nikmatilah Balut badan, lulur badan atau rawatan badan. Masakan tempatan dan antarabangsa restoran di tapak, Arrecife, menawarkan sarapan, makan tengah hari, makan malam dan tempat makan di kawasan terbuka. Kelas yoga ditawarkan di gimnasium; perkara lain untuk dilakukan termasuk bersiar-siar dengan motobot, denai kembara/berbasikal dan bersnorkel. Tetamu juga boleh menjangka untuk mencari majlis makan percuma setiap hari, teres atas bumbung dan taman.
Anda juga akan mendapati manfaat seperti:
Kolam renang terbuka dan kolam kanak-kanak, bersama dengan kerusi lepak pantai, payung pantai/kolam dan bar renang naik
Perkhidmatan pengambilan di lapangan terbang (surcaj), tempat mengecas kenderaan elektrik dan daftar keluar ekspres
Kakitangan berbilang bahasa, gril barbeku dan Bilik rawatan urut
Hartanah bebas asap rokok, TV di lobi dan peti simpan selamat di meja/kaunter hadapan
Ciri-ciri bilik
Semua 116 bilik disertakan dengan keselesaan seperti penyaman udara, dan juga kemudahan seperti peti besi.
Tambahan kepada kesenangan di semua bilik termasuk:
Kelengkapan dandanan diri berjenama, pancuran mandi dan pengering rambut
Peti sejuk, penjagaan anak dalam bilik (surcaj) dan pembancuh kopi/teh
Butiran merangkumi semua
Hotel ini merangkumi semua. Makanan dan minuman di tapak hartanah termasuk dalam harga bilik (sekatan tertentu mungkin dikenakan).
Makanan dan minuman
Semua makanan bufet dan à la carte, snek dan minuman terpilih disertakan
Bilangan atau jenis minuman adalah terhad di satu atau lebih tempat
Stesen pengecasan kereta elektrik di tapak hartanah
Pengangkutan pengambilan di lapangan terbang (surcaj) dari 10:00 hingga 17:00 pada waktu terjadual dan atas permintaan
Tempat letak kenderaan mudah diakses kerusi roda tersedia
Makanan dan minuman
1 bar berenang
1 bar tepi kolam
1 restoran
2 bar/ruang istirahat
Bar/deli snek
Kopi dan teh di kawasan umum
Majlis makan pengurus setiap hari percuma
Restoran di tapak hartanah
Arrecife
Aktiviti menarik
1 kolam renang terbuka
Berkayak
Bersiar-siar dengan motobot
Bersnorkel
Bilik permainan/arked
Bot bermotor peribadi
Denai kembara jalan kaki/berbasikal
Ekolancong
Gimnasium
Kelas yoga
Kolam kanak-kanak
Lawatan bot
Luncur ombak/luncur papan badan
Meja biliard/pool
Memancing
Sewaan/menunggang kuda
TV di ruang bersama
Mesra keluarga
1 kolam renang terbuka
Bar/deli snek
Bilik permainan/arked
Kedai runcit/mudah beli
Kemudahan dobi
Kolam kanak-kanak
Penjagaan anak/bayi dalam bilik
Peti sejuk dalam bilik
Kemudahan
Kedai hadiah/gerai surat khabar
Kedai runcit/mudah beli
Kemudahan dobi
Meja/kaunter hadapan waktu terhad
Peti besi di meja/kaunter hadapan
Tempat simpanan bagasi
Perkhidmatan tetamu
Bantuan lawatan dan tiket
Kakitangan berbilang bahasa
Pengemasan (harian)
Perkhidmatan cucian kering/dobi
Perkhidmatan perkahwinan
Porter/tukang angkut
Perkhidmatan perniagaan
1 bilik mesyuarat
Stesen komputer
Kawasan luar
Di pantai
Di persisiran
Gril barbeku
Kerusi lepak pantai
Kerusi lepak tepi kolam
Payung kolam
Taman
Teres atas bumbung
Tuala pantai
Spa
Aromaterapi
Balut badan
Bilik rawatan pasangan
Bilik rawatan spa
Kawasan rawatan terbuka
Lulur badan
Perkhidmatan urut dalam bilik
Rawatan muka
Rias kuku tangan/kaki
Kebolehcapaian
Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
Laluan perjalanan mudah diakses kerusi roda
Tempat letak kenderaan mudah diakses kerusi roda
Tiada lif
Lain-lain
1 tingkat
Dibina pada 1992
Hartanah bebas asap rokok
Kemudahan bilik
Bilik tidur
Gebar bulu kapas
Bilik mandi
Kelengkapan dandanan diri berjenama
Pancuran mandi
Pengering rambut
Tuala disediakan
Makanan dan minuman
Pembancuh kopi/teh
Peti sejuk
Lain-lain
Akses melalui koridor luar
Kipas siling
Penyaman udara
Peti besi
Dasar
Daftar masuk
Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 22:00
Daftar masuk awal tertakluk kepada ketersediaan
Fi daftar masuk awal: USD30
Daftar masuk lewat tertakluk kepada ketersediaan
Fi daftar masuk lewat: USD30 untuk daftar masuk antara 8:00 dan 15:00
Umur minimum daftar masuk - 18
Daftar keluar
Daftar keluar sebelum 11:00
Daftar keluar lewat tertakluk kepada ketersediaan
Fi daftar keluar lewat: USD30
Daftar keluar ekspres tersedia
Arahan daftar masuk khas
Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan); tetamu mesti menghubungi hartanah dengan butiran ketibaan sebelum perjalanan, menggunakan maklumat hubungan pada pengesahan tempahan
Meja sambut tetamu dibuka setiap hari dari 7:00 - 22:00
Kakitangan berada di meja sambut tetamu untuk masa yang terhad
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Kaedah akses
Meja sambut tetamu (waktu terhad)
Haiwan peliharaan
Haiwan kesayangan tidak dibenarkan (haiwan perkhidmatan dialu-alukan)
Kanak-kanak dan katil tambahan
Kanak-kanak adalah dialu-alukan
1 kanak-kanak, sehingga umur 4 tahun, boleh menginap percuma jika menggunakan katil sedia ada apabila tinggal di bilik ibu bapa atau penjaga
Jenis bayaran hartanah
Maklumat penting
Fi
Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:
Deposit Kerugian Barang Pecah: USD 200 sepenginapan
Makan Malam Gala Malam Krismas (24 Disember) bagi setiap orang dewasa: USD 75.00
Makan Malam Gala Malam Krismas (24 Disember) bagi setiap kanak-kanak: USD 25.00 (dari 4 hingga 11 tahun)
Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.
Kemudahan tambahan
Bayaran pengangkutan ulang-alik lapangan terbang: USD 166.4 setiap kenderaan (maksimum seramai 4 orang)
Fi daftar masuk awal: USD 30 (tertakluk kepada ketersediaan)
Yuran daftar masuk lewat: USD 30 untuk daftar masuk antara 8:00 dan 15:00
Fi daftar keluar lewat: USD30 (tertakluk kepada ketersediaan)
Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.
Untuk makluman anda
Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
Tetamu mesti menghubungi hartanah ini lebih awal untuk menempah katil bayi, katil lipat simpan/tambahan dan katil sofa
Hartanah ini menerima kad kredit; wang tunai tidak diterima
Bilik tetamu bebas-bising tidak dapat dijamin
Perkara yang kami harus menyebut
Hartanah ini tidak mempunyai lif
Dasar hartanah ini menolak tempahan tertentu untuk tujuan acara atau pesta berkumpulan, termasuk pesta untuk lelaki/bujang dan untuk wanita/belum bersuami sebelum perkahwinan
Tempahan diperlukan untuk perkhidmatan urut dan rawatan spa; tempahan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, menggunakan maklumat hubungan pada pengesahan tempahan
Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu
Kanak-kanak di bawah umur 12 tahun tidak dibenarkan masuk ke dalam kolam renang tanpa pengawasan orang dewasa
Hartanah ini mengalu-alukan tetamu daripada semua kecenderungan seksual dan identiti jantina (mesra LGBTQ+)
Soalan lazim
Adakah Villas Playa Samara Beach Front Resort mempunyai kolam?
Ya, hartanah ini mempunyai kolam renang terbuka dan kolam kanak-kanak.
Adakah Villas Playa Samara Beach Front Resort mesra haiwan kesayangan?
Tidak, hanya haiwan perkhidmatan dialu-alukan di hartanah.
Apakah masa daftar masuk di Villas Playa Samara Beach Front Resort?
Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 22:00. Daftar masuk awal tersedia dengan fi sebanyak USD30 (tertakluk pada ketersediaan). Daftar masuk lewat tersedia dari 8:00–
15:00 dengan fi sebanyak USD30.
Apakah masa daftar keluar di Villas Playa Samara Beach Front Resort?
Daftar keluar adalah jam 11:00. Daftar keluar lewat tersedia dengan fi sebanyak USD30.
Adakah Villas Playa Samara Beach Front Resort memberikan pengangkutan ulang-alik ke lapangan terbang?
Ya, terdapat pengangkutan ulang-alik dari lapangan terbang ke hotel yang beroperasi 10:00–17:00 (tersedia atas permintaan). Fi sebanyak USD166.4 setiap kenderaan dikenakan.
Adakah manfaat merangkumi semua tersedia di Villas Playa Samara Beach Front Resort?
Ya, hartanah ini merangkumi semua. Semua makanan dan minuman disertakan (dengan beberapa sekatan) dan aktiviti termasuk kelas menari.
Di manakah terletaknya Villas Playa Samara Beach Front Resort?
Hotel Sámara ini terletak di pantai, beberapa langkah dari Pantai Samara, serta dalam jarak 9 batu (15 km) dari Pantai Carrillo dan Pantai Buena Vista. Pantai Barrigona dan Pantai Barco Quebrado juga dalam jarak 9 bt (15 km).
Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?
Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.
Ulasan
Villas Playa Samara Beach Front Resort Ulasan
6.6
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
7.0
Kebersihan
7.6
Lokasi
6.8
Kakitangan & perkhidmatan
6.6
Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 53 daripada 227 ulasan
10 - Cemerlang
53
Penilaian 8 - Baik. 59 daripada 227 ulasan
8 - Baik
59
Penilaian 6 - Boleh diterima. 49 daripada 227 ulasan
6 - Boleh diterima
49
Penilaian 4 - Lemah. 28 daripada 227 ulasan
4 - Lemah
28
Penilaian 2 - Teruk. 38 daripada 227 ulasan
2 - Teruk
38
Ulasan
Disahkan
10/10 Cemerlang
Blesson
19 Mac 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Swim bar was good, good healthy food
Blesson
Menginap 4 malam pada Mac 2026
Disahkan
4/10 Lemah
Harold
20 Mei 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Las instalaciones del hotel están viejas y descuidadas , la comida muy mala , y para colmo no tenían cerveza
Harold
Menginap 1 malam pada Feb 2026
Disahkan
2/10 Teruk
Charles
19 Feb 2026
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Casi todo mal, no se pudo ingresar por falta de personal en la noche, problemas en la habitación, alimentación y servicios del hotel.
Charles
Menginap 1 malam pada Feb 2026
Disahkan
2/10 Teruk
Tricia
1 Jan 2026
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
The hotel staff was very friendly, but the property description is not realistic. This was an all inclusive stay and the food and restaurant area outside is not up to par, the NYE dinner was much better but still lacking. The hotel is outdated needs many upgrades and the food was TERRIBLE - not worth the money.
Tricia
Menginap 2 malam pada Dis 2025
Disahkan
8/10 Baik
emmy
31 Mac 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan
Family of 4 (kids 12 and 12). We had a great time, great vibe and had everything we needed. We enjoyed the food (smaller selection but different themes and items everything). Wait staff and bartenders and front desk very helpful. Our room had some things like poor water pressure, one shower was cold. Some ants I. One of the room but they kept to themselves on the wall and didn’t bother us too much. Amazing sunsets and beautiful view. Jigged into town via beach in 20 minutes…walk in 45 minutes. Maybe 1.9 miles? Can also rent bikes in town for $10/day. Beach is very bike-able with packed sand and saw people biking all the time. Hotel tents for $30/day and they are newer and nicer than what we saw in town. We rented a car and 6 minutes to town. Lots of restaurants and shops in town. We enjoyed our stay very much.
emmy
Menginap 7 malam pada Mac 2026
Disahkan
8/10 Baik
Diego
20 Jan 2026
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
No controller for the TV and bad shuttle service but overall good
Diego
Menginap 3 malam pada Jan 2026
Disahkan
10/10 Cemerlang
Carolina V.
30 Apr 2025
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great time etc.
Carolina V.
Menginap 12 malam pada Apr 2025
Disahkan
8/10 Baik
Dariel
22 Dis 2023
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Clean property and nice beach access.
Dariel
Menginap 1 malam pada Dis 2023
Disahkan
2/10 Teruk
William
18 Mac 2026
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
We booked a large room at this property so our grandchildren that live in Samara could come visit us there. When we were told no visitors are allowed, we asked for a refund. They refused,
So we only stayed for 1/2 our reservation time (10 days).
Food was substandard and room was filthy.
Ants were everywhere (kitchen, bathroom vanity, etc) due to the large gaps aroboth door jams.
We reserved a king—they gave us queen and promised to remedy it—they didn’t.
A/C barely kept one room cool (it was 92 outside)
Ask any of the Canadians from Toronto about it, they all agreed with us, especially about the weak buffet.
Swim-up bar and pool were great but pool was too hot.
Be prepared to walk out to the gate in extreme heat as they won’t let soon to pick you up(!)
William
Menginap 9 malam pada Mac 2026
Disahkan
10/10 Cemerlang
Aaron
18 Ogo 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Due to a mix up we stayed at Azura but the staff was extremely friendly and helpful and went out of their way to ensure we had a good trip. The food was excellent and we had different options each night! Overall a great experience
Aaron
Menginap 2 malam pada Ogo 2024
Disahkan
10/10 Cemerlang
Octavio
25 Sep 2023
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Una experiencia sobre nuestras expectativas, especialmente en relación al servicio al huesped, extraordinaria disposición de quien pensamos era la manager y resultó ser la propietaria, con razón ese nivel de servicio lo replican felizmente los empleados, quedamos mas de satisfechos y agradecidos por todas las atenciones de la Sra. Faride Cano, Fressia, Mario, etc... Felicitaciones por la pasión y compromiso que ponen a su trabajo!
Octavio
Menginap 3 malam pada Sep 2023
Disahkan
2/10 Teruk
Mario
24 Feb 2025
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Bad service at check-in. Staff was silk - risk to contaminate guests. Not hot water in the room and moisture in the room. Only one buffet with a minimum of product offer as food service. Terrible hotel! Young and Weak staff and no manager to speak avalaible...
Mario
Menginap 2 malam pada Feb 2025
Disahkan
6/10 Sederhana
Tinku
6 Jan 2024
Tidak sukakan: Kemudahan
Resort is right by the beach yes - but so limited only 1 restaurant/buffet for every meal. Wet bar wasn’t open majority of the day. No in house entertainment as much. And our rooms had no telephone to call front desk or for support. And 1 pool
Tinku
Menginap 2 malam pada Dis 2023
Disahkan
2/10 Teruk
Payton
1 Feb 2024
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very misleading and incorrect information in the description on their website. They reuse dirty glass cups and plastic cups for drinks at both bars. Only one buffet style restaurant that was very unsatisfying. The property reeks of sewer. The staff were friendly, but slow with their service. The gift shop was incredibly overpriced. Overall, just not a place I would recommend to spend a vacation.
Villas Playa Samara is a lovely property situated on a small bay with a large, rocky island offshore. Beautiful views and sunsets! Our rooms were very clean and well-maintained by housekeeping during our stay. However, we did have some problems with the plumbing -- stopped-up toilets and showers that had very little pressure. These were corrected, but it was a bit frustrating. The villas are roomy and comfortable but a bit outdated.
The staff in general was extremely friendly and helpful. Only the front desk attendants were a bit testy when we brought our complaints to them regarding our bathrooms. We also had a lot of problems checking in due to the computer system being down. We were switched from room to room before they figured it all out. And one of our four rooms was NOT the junior suite that we had booked, but a smaller room. We didn't get a good explanation as to why this couldn't be corrected.
The pool is beautiful and the beach is quite nice, but they don't seem to have enough towels. We often were told that they are in the dryer and more will be available in 30 minutes.
There's not much assistance available for booking activities or tours. We eventually found a boat/snorkeling tour on-line that actually left from the beach right next to the property. It turned out to be great fun. But there's no concierge able to assist guests with activities off-property.
We were there over New Year's Eve and they threw a fantastic party for everyone!!
Charles
Menginap 2 malam pada Dis 2025
Disahkan
2/10 Teruk
Pengembara yang disahkan
16 Feb 2024
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Do not recommend.
We would not stay here again. Check in took forever and the staff was getting complaints right and left. This is not an all inclusive as advertised. No coffee or coffee maker in room. No phone. No drink glasses. Nothing in minifridge. If you wanted a bottle of water you had to buy it at the gift shop. Buffet was terrible and dirty dishes everywhere. One of the guests even started bussing tables to try and help out the staff I guess. Alcohol for mixed drinks was the cheapest, in plastic bottles… liquor we had never heard of…
Just an overall disgusting environment with less than friendly staff. Shame on this hotel.
Pengembara yang disahkan
Menginap 1 malam pada Feb 2024
Disahkan
2/10 Teruk
Stephane
29 Dis 2023
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Bad experience, avoid if you can.
Definitely not 4 star, the hotel is not maintained, rooms are smelly, light not working, clotted sink, dripping water as shower. The entrance picture is very nice but all for the new facility being developed next door, the villa playa Samara is let with poor maintenance, cheap foods and cocktails “all inclusive”, almost empty buffet, garden not maintained, feels like a let down facility. The beach and view is very nice which makes the experience even more disappointing. This might have been a nice spot some time ago but let to decline, I’m surprised it is offered by Air Canada, it must leave a feeling of being trapped in a location not worth $500 to $600 and feeling to be ripped-off.
We could leverage our stay by going out to other places but it was not the plan for all inclusive villa.
Stephane
Menginap 3 malam pada Dis 2023
Disahkan
2/10 Teruk
Kyle
22 Feb 2026
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Almost everything went poorly. They lost our reservation, took almost an hour to straighten it out. Let us get dinner and said to come back afterwards. We did and a different person asked what room we were in. Said we didn’t know yet- hoped he knew. He gave me one key and told me the villa number. By then it was after 9 pm and we had to stumble around in the dark trying to find our villa on the grounds. All the pathway lights were not working, very scary and dangerous. Couldn’t see a thing. Finally found out place and it was not as they advertise on line. We booked a Jr suite villa with a king bed. We got the most worn out villa on the property. No bright inviting colors, and no king size bed. The bedroom had two queen beds and pretty much no other furniture. There was no bedside table for phones, and the light switch was across the room. The bathroom was actually worse. The shower head was not attached to the hose. There was black mold on the shower walls, ant there were dead and live ants crawling all over the floor of the shower. The bathroom floor was grubby. We we&end exhausted so we went too bed. Spoke to reception in the morning. Came back 5 hours later and nothing changed. Went to reception again and they sent us to speak to the service manager. Took a half hour to track him down. Walked to his desk and then he (Larry) disappeared for another 20 minutes. So rude. When he got back I explained, put it in writing and three days later no fixes.
Kyle
Menginap 3 malam pada Feb 2026
Disahkan
2/10 Teruk
Charles
16 Feb 2026
Tidak sukakan: Kebersihan, kemudahan
De todo tipo de problemas. El día de ayer, no me permitían el ingreso porque no había personal en recepción por ser horas de la noche. No se me entregaron tarjetas de acceso a la habitación.Las sábanas de la habitación con moho. El toma corriente del baño sin energía. Nos hicieron sacar las cosas para trasladar a una habitación nueva , y cuando llegamos nos dijeron que la habitación no estaba lista esto alrededor de las 11 AM , y hasta las 3 pm me disponen de la habitación
No es posible tener comunicación con recepción sino es presencial. Entre otras.
No es posible tener comunicaciórecepción
Charles
Menginap 1 malam pada Feb 2026
Disahkan
8/10 Baik
William
28 Feb 2025
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Huge swimming pool with swim up bar is amazing. Buffet meals are excellent. BUT rooms are tired and need updating. ALSO there are no real 2 bedroom units. Instead they are one bedroom units with 2 beds = Big difference!
William
Menginap 2 malam pada Feb 2025
Disahkan
8/10 Baik
Joann
15 Jan 2025
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The website was completely misleading, but after accepting what they actually had to offer it is a nice resort and we had a great time. The website said the rooms would have sofas, they did not, and it said that there are 2 restaurants, there was 1 and it was buffet only. On multiple days housekeeping left us short on towels. That aside, the food was good, the rooms were clean and the air conditioner worked well to keep our room cool and dry, the pool was clean, the staff were wonderful (especially the servers and bartenders), the grounds were well maintained, and the beach was amazing. They need to update their website so people realistically know what to expect.
Joann
Menginap 7 malam pada Jan 2025
Disahkan
10/10 Cemerlang
Luis
4 Nov 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent
Luis
Menginap 3 malam pada Okt 2024
Disahkan
4/10 Lemah
Debbie
29 Feb 2024
Tidak sukakan: Kakitangan & perkhidmatan
The resort was fine and the people were nice but the food is the worst we've ever had at an all-inclusive. We all got so sick, not sure if it was the food or water. The food was never really hot. They made omelets in the morning and used so much Pam cooking spray. The rice and pasta was never fully cooked. Breakfast was supposed to be at 7am but they were never ready and it took forever to get coffee.
Debbie
Menginap 14 malam pada Feb 2024
Disahkan
8/10 Baik
Linda
17 Feb 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Wonderful location with easy access to beautiful beach. Property is very nice and rooms are nice--although they could stand a few minor "extras". Pool is very nice. Food needed improvement--limited choices, not great quality although pineapple and watermelon was abundant and delicious.
Linda
Menginap 7 malam pada Feb 2024
Disahkan
2/10 Teruk
Trina
29 Nov 2023
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This is not a 4 star as they advertise The place is run down They have many of the rooms and villas assigned to full times residences for staff and construction workers Some rooms had been previously renovated but done poorly and it’s already breaking down and not cleaned well
We got moved from our room and our new room was in a better location but the door lock was broken and bathroom was dirty They have rocks under the sink for earthy design but it had lots of hair from previous guest in it.
We were so disappointed and would have preferred a refund and to stay somewhere else It took all day to get approval to move rooms and since are stay was short we wanted to just leave
The buffet for the all inclusive had 6 options in total and a small salad bar, No other food areas
It’s really the worst all inclusive I’ve ever seen
Maybe a 2.5 star at best
The staff were really nice Guest were unhappy and they were apologizing a lot but not their fault Bad management/ownership
All I can say to anyone who has a reservation try to get a refund You will be so disappointed