Hotel Dekat SDSU Mission Valley

"The staff was super rude."

"Clean room and great staff"

"Very disappointed in the Bonvoy Group for what is clearly premature opening of a new hotel. The hotel is 3 weeks old as of month end 6/26. Still too many things don’t work. Room on the first day: AC could not be controlled, TV didn’t work. Room on the second day: bedside lights and electrical outlets don’t work (too tired to move again). Staff very enthusiastic and helpful, facilities all brand new. But still too many kinks to work out. Will be a nice place when it all settles, but for now too...

"If you have other lodging options, I recommend them instead of this property. Service wasn’t good. Staff wasn’t helpful or knowledgeable. The property itself was dated, tired and in serious disrepair. The seal on the entry door to my ground floor room was mostly missing. There were holes in the walls. The A/C - heating unit was erratic and in need of a complete overhaul. I never had a full towel set even after requesting them multiple times from the front desk. There were people hanging around...

"I liked everything about my stay. The staff provided housekeeping every day and replaced the towels daily, which I really appreciated. The only thing I didn’t like was that there were ants in the bathroom when we first arrived."

"My AC in unit was not working and we had a horrible night due to that when we went to ask for assistance or a fan/portable unit nothing was available and all rooms were full."

"Breakfast was advertised but there was just coffee. Staff claimed there were muffins but I never saw any muffins. I think to save money, they don’t supply the rooms with anything. No dishes, silverware, shampoo etc. you have to ask. They apologized for not having a full suite of dishes to provide, I guess they don’t want to drive the 400 yards to Walmart to keep there supplies stocked. Staff is never at front desk. They put sign out indicating they are helping some other guest but they...

"Was great"

"Parking and proximity to the Padres game is the best thing about this property. The smell was very off putting. Definitely needs a scent, it was an annoying Bleach plus Insect spray in the air. The internet password does not work. The Air condition needs conditioning. It’s a nice room if you just need to put your stuff in a room while you’re downtown and want to sleep for an hour or two. I could open the door from the bed… so it’s not the best. 3/10 for me"

"Poor management, dirty, peeling paint, no shampoo, not enough towels, check in clerk sitting with bare feet on counter"

"The water from the bathroom kept running and we couldn’t turn it off. Asked help desk for help and they couldn’t do much. The sheets did not look clean and room had a weird smell."

"The hotel is beautiful, but it lacks some of the basic amenities that you would naturally expect from a place that charges you this much. For example, no coffee in the rooms (except packets of instant espresso they will deliver if you call), wash cloths, cleaning of your room during your stay unless specifically requested, water spills ALL over the floor from the shower due to the design, and the beds are truly terrible. The valet employees were very nice. Overall, It’s a fun hipster spot with...

"Everything was very dirty. There were a lot of fruit flies who knows from where they were coming out from. There was no hot water to shower. The towels had hairs in them."

"I would not stay here again"

"The room was pretty dated and smelled a lil mildew type sent."

"Great staff. Good parking."

"Room were nasty will mold in refrigerator,restroom and toilet we immediately left and ask for a refund which they wouldn’t give us don’t not book or stay here would not recommend"

"Room smelled like cigarette and we found a live roach inside"

"The property is very well located with restaurants and shops nearby. I found it to be an excellent option in terms of cost-value. I highly recommend it and would definitely stay here again. On the other hand, I would like Expedia's reservation process to be more explicit regarding accommodation payments, as sometimes the charge is made directly and other times they collect at the hotel, as was the case here, which confuses the customer."