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"Staff were extremely polite, helpful, and made my stay very enjoyable. The food in the restaurants and room service was also very good. The room itself was comfortable for the most part except for getting hot during the day regardless of what the thermostat was set to and some small cosmetic damage to some features."

"The staff and property were incredible."

"Everything was great the food, the onsen"

"Second stay - everything excellent. Great breakfast. Really clean an well set-up. Highly recommended. "

"The room was very nice, and it was fun that they provided a yukata in the room and made it easy to obtain more in the lobby. The grand bath was enormous, and I had an excellent time soaking in the different kinds of onsen water. The outdoors section of the bath was absolutely wonderful in the winter. It was also great to have the area behind the lobby before the grand bath with the restaurant, shopping center, capsule toy machines, and arcade; I really appreciated having those inside the hotel, especially during the frigid winter when I would have had to get out of the yukata and into winter clothes to go into town."

"Fantastic"

"Super nice place Loved all the chocolate and coffee Unfortunately, could not figure out how to get CNN on the television"

"A good value. Small rooms, but larger common areas if needed. Morning shuttle to slopes was crowded. Good breakfast and helpful staff. "

"Beautiful hotel in a great location for snowboarding. We could just walk over to the lift. The staff was so friendly and the food at the restaurant was excellent. "