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Ulasan tentang Holiday Inn Runcorn, an IHG Hotel

4 out of 5
Holiday Inn Runcorn, an IHG Hotel
Wood Lane Beechwood, Runcorn, England

Ulasan

8.0

Sangat Baik

Penilaian 10 - Cemerlang. 244 daripada 674 ulasan" "
Penilaian 8 - Baik. 272 daripada 674 ulasan" "
Penilaian 6 - Boleh diterima. 97 daripada 674 ulasan" "
Penilaian 4 - Lemah. 33 daripada 674 ulasan" "
Penilaian 2 - Teruk. 28 daripada 674 ulasan" "

8.6/10

Kebersihan

8.6/10

Kakitangan & perkhidmatan

8.4/10

Kemudahan

8.0/10

Keadaan hartanah & kemudahan

8.0/10

Mesra alam

Ulasan

6/10 Boleh diterima

Josephine

Needs updating
Menginap 1 malam pada Mei 2024

8/10 Baik

Peter

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Jeevan

Mengembara bersama haiwan kesayangan, Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We enjoyed a lot in the pool, jacuzzi, steam room and sauna. My son was very happy a well deserved Easter break!! Thanks to entire staff who were very helpful and supportive!!
Menginap 3 malam pada Mac 2024

8/10 Baik

Dean

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Staff were absolutely fabulous. Couldnt fault any of them. So friendly and go above and beyond for guests. Only thing was the room designed for a family was tiny. Not much space for 3 of us and suitcases. Could do with ramps out the front for guests with heavy suitcases rather than just steps.
Menginap 4 malam pada Mac 2024

10/10 Cemerlang

WAYNE

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Days away
We had a easy check in fairly late in the day after a long drive, the staff were welcoming and helpful. The room was fine, abit small when the sofa bed is out but we expect that. Hotel was comfortable to be in, the bar area was comfortable too as we like to play games as a family.
Menginap 2 malam pada Feb 2024

10/10 Cemerlang

Jemma

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Fab stay
Really good stay, staff were lovely and friendly and approachable. Place was well kept
Menginap 2 malam pada Feb 2024

6/10 Boleh diterima

Mumtaz

Menginap 1 malam pada Feb 2024

8/10 Baik

Suzan

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
It was a good hotel
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

Jamie

Menginap 1 malam pada Feb 2024

10/10 Cemerlang

Elizabeth

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This was our second time staying at this hotel.. Staff were amazing.. Thank you
Menginap 2 malam pada Feb 2024

10/10 Cemerlang

ANDREW

Menginap 2 malam pada Feb 2024

10/10 Cemerlang

WILLIAM

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
outstanding
second year for our annual event, absolutely fantastic service , beyond anything you would expect. Angie the manageress could not do enough and all the staff were superb. Room clean, breakfast worth every penny. Had some guests from the USA who were blown away by the level of service given, Can't reccomend highly enough
Menginap 2 malam pada Feb 2024

8/10 Baik

ANDREW

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Good stay, odd issue with adjoining rooms
The hotel is nice and the staff are friendly. We were there for an event which was well managed and catered, and we decided to book a couple of rooms to make it easy to get ready and so we could enjoy the evening and not worry about driving. We did book 2 twin rooms as we are a family of 4 and there were no options for us all in a room together. I did then request adjoining rooms over email and this was accepted, but when we arrived we were told it now wasn't possible, so we had a room between us, which was a bit annoying as they could have said in the email if it wasn't possible. I didn't think anyone was in that room though - we didn't hear anyone at all which is even more odd! If it is because we booked twin rooms and they don't adjoin, I would have been happy to swap one to a double, but nothing was offered... Anyway, we did end up putting the kids in their own room and it all worked out in the end. We briefly used to pool which was nice. We also had breakfast which was good - standard buffet but not so busy as to require queuing and good times of availability (until 10.30am).
Menginap 1 malam pada Feb 2024

6/10 Boleh diterima

Steven

Pengembara perniagaan
Mr Potts
Disappointing this time around, service at reception was slow and slightly awkward, room decor was tired, communal areas pleasant, breakfast good. Overall not good value for money @ £117 for one night. Not sure i can justify another stay here at this price.
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Matthew

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Business trip
Comfortable stay and nice bar atmosphere
Menginap 1 malam pada Jan 2024

6/10 Boleh diterima

Richard

Menginap 1 malam pada Jan 2024

8/10 Baik

Ralph

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Jan 2024

8/10 Baik

Neil

Menginap 2 malam pada Jan 2024

10/10 Cemerlang

Dawn

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2024

8/10 Baik

C

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Rubbish dropped within the car park. No main entrance ramp for luggage.
Menginap 1 malam pada Dis 2023

10/10 Cemerlang

Nicola

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Great staff
Staff were extremely friendly and went out of their way to help in any way they good. Nothing too much trouble. Food choice and quality excellent Hotel has parts that could do with being updated but no complaints. Would definitely recommend and will return
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Ravina

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We arrived tired after driving through a storm.The guy on check in 4pm was a star. He was cheerful, helful, information and checked us in quickly. I hope you keep him because he is worthy of management trsining
Menginap 1 malam pada Dis 2023

8/10 Baik

jesline

Sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Dis 2023

10/10 Cemerlang

Robert

Menginap 1 malam pada Dis 2023

10/10 Cemerlang

Chris

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Dis 2023

4/10 Lemah

Daniel

Pengembara perniagaan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2023

8/10 Baik

D

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Really like this hotel. Only criticism is that the door to the adjoining room was not soundproofed and we could hear the occupants quite clearly. Struck me as an easy fix..
Menginap 1 malam pada Dis 2023

6/10 Boleh diterima

John

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Tidak sukakan: Kebersihan
Mixed feelings
Easy check in very friendly receptionist, bar staff very friendly and helpful!!! Poor meal ordered wrap and onion rings wrap came out missing rings - Barman went to chase and still 45 minutes later nothing got refund and apologies. Bathroom was dirty Other than that everything was fine
Menginap 1 malam pada Dis 2023

10/10 Cemerlang

Gavin

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great stay for what me and my son wanted . It’s not the most modern place but value for money I knew this . Staff were excellent, breakfast was lovely & swimming pool was great so would have no problem staying here again 👍
Menginap 1 malam pada Dis 2023

6/10 Boleh diterima

Richard

Pengembara perniagaan
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Hotel fine food service was disgrace waiting hour half for service ended up going somewhere else to eat
Menginap 1 malam pada Dis 2023

10/10 Cemerlang

heather

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Excellent stay 10 out of 10
Very happy with all. Breakfast excellent Room clean and warm Staff very friendly and helpful Great service from all staff Would definitely book again
Menginap 1 malam pada Dis 2023

8/10 Baik

Mary

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Excellent hotel
Excellent hotel and excellent staff. Will definitely stay here again.
Menginap 4 malam pada Nov 2023

8/10 Baik

Kulbir

Pengembara perniagaan
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Nov 2023

8/10 Baik

TONY

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Nov 2023

8/10 Baik

Paul

Sukakan: Kebersihan
Menginap 1 malam pada Nov 2023

8/10 Baik

Tracey

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The initial room i booked was not suitable for 2 adults and 2 children. So was moved to a more comfortable room, staff were friendly and happy to help.
Menginap 1 malam pada Nov 2023

8/10 Baik

Florin

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
There’s a door separating a room from another! Although we clearly stated the type of guests adult child we’ve been accommodated in one of those rooms! I found it a bit difficult explaining my 14 year old child why, around midnight, the lady in the room next door was screaming loudly for a few times “oh my god” ending in asking my daughter to put earphones in her ears and listen some music! Attention to these kind of things would be much appreciated in the future! Other than that, everything ok! Breakfast was a better quality than premier inn travelogue, or Ibis! In fact, very close to Hilton standards!
Menginap 1 malam pada Nov 2023

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Friendly staff in a peaceful and cosy hotel
Super friendly staff really made our stay, taki ng time to chat to us and make our stay more pleasant. My husband fancied a hot chocolate and the machine in reception wasn't making any. The lady at the front desk went out of her way to try and find us some in the kitchen, which I thought was very kind. When we went for a swim we didnt realise we needed a pound coin for the lockers, so the lady on the leisure desk leant us some. We had a lovely chat with the man at the leisure desk on returning our coins and at breakfast a young man offered to get us filtered coffee (there was instant available from the buffet machine). On top of that the rooms were clean and comfy, the pool and jacuzzi warm and peaceful and although we had 3 people in our room we didnt have to pay for an extra breakfast for our daughter, which I thought we'd have to pay, making the rate even more purse friendly. An excellent stay all round and I wouldn't hesitate to stay again next time we're in the area.
Menginap 1 malam pada Okt 2023

10/10 Cemerlang

Tamara

Menginap 1 malam pada Okt 2023

4/10 Lemah

Mark

Menginap 1 malam pada Nov 2023

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Okt 2023

10/10 Cemerlang

craig

Sukakan: Kebersihan, kakitangan & perkhidmatan
Does everything you rxpect
Menginap 4 malam pada Okt 2023

10/10 Cemerlang

Jas

Menginap 1 malam pada Okt 2023

10/10 Cemerlang

Adam

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff & service brilliant no complaints
Menginap 1 malam pada Okt 2023

8/10 Baik

David

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Okt 2023

4/10 Lemah

colin

Pengembara perniagaan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Staff not very apologetic for there not being any hot water for a day. Basic need for hot water not met and yet no offer of a hot drink at the restaraunt. Not very pleasant to have a cold shower before a long day of work.
Menginap 2 malam pada Okt 2023

10/10 Cemerlang

Donna

Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Staff really nice and friendly. Rooms good and clean
Menginap 2 malam pada Okt 2023

8/10 Baik

Mike

Menginap 1 malam pada Okt 2023

10/10 Cemerlang

Caroline

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Okt 2023

10/10 Cemerlang

Aaminah

Menginap 2 malam pada Okt 2023