Hotel Dekat Rumah Api Cox's Bazar

"Reception staff ok . Room clean was ok . But not that upgraded Needs renovation. Staff behaviour was ok. "

"Nice Staff …"

"Good place to stay but property needs updated too old"

"Room was spotless and the staff were awesome Nice spa"

"Staff very unprofessional and room amenities was not sufficient for the guests"

"Very bad place Plzz don’t go there "

"Partial beach view is okay. Cleanness is not good. Their toilet was not ready before check inn. Bad odor was there. They don't have any own kitchen and their breakfast quality is not good. "

"Worst experience ever! No hot water what so ever. Got bitten by bedbugs 50-60 times a night. Cockroaches on the floor. No cleaning for four days. I constantly had to ask for more toilet paper. 45 USD a night for this is a joke! Even the name is a lie. The only view you have is right into another tall building. "

"I was shown 2 switches one for DO NOT DISTURB and Other for ROOM CLEANING, shoud i need any i should turn the switch on. I did not turn any of them on, as i came back from outside i found my bed was done up and realised some one has been into the room. As i was not expecting anyone to come in to the room while i was out, i had left all my belonings in the room scatterd. I felt my privacy had been invaded so i told the reception staff and he said i should have put the do not disturd switch on if...

"DO NOT STAY AT THIS HOTEL. The worst customer service i have ever experienced. They refused to give us the rooms we booked as apparently they didn’t have them ( 2 double bed rooms) but we saw them later during our stay. The reception staff are useless and do not help at all. The rooms and bathrooms were extremely dirty. There was a large yellow stain on the duvet cover when we arrived, the staff refused to change it until the next morning, he just walked off when we asked. You have to ask for...

"It is a terrible apartment full of dust, insects, dirty bedsheets, did not provide towels. no water and moved to another apartment with same conditions. Since we paid more than the double of normal rate, owner told us to stay two days for the same money. But when we checked out, the counter manager asked for money for the 2nd night with the same rate. We did not agree on that and leave the hotel. They came behind us to a bus and asked for full money for two days and told they do not know...