Pendiangan
Semak ketersediaan

Ulasan tentang MCM Elegante Lodge & Suites Ruidoso

3 out of 5
MCM Elegante Lodge & Suites Ruidoso
107 Sierra Blanca Dr, Ruidoso, NM

Ulasan

9.0

Hebat

Penilaian 10 - Cemerlang. 685 daripada 1001 ulasan" "
Penilaian 8 - Baik. 211 daripada 1001 ulasan" "
Penilaian 6 - Boleh diterima. 51 daripada 1001 ulasan" "
Penilaian 4 - Lemah. 28 daripada 1001 ulasan" "
Penilaian 2 - Teruk. 26 daripada 1001 ulasan" "

9.2/10

Kebersihan

9.4/10

Kakitangan & perkhidmatan

9.2/10

Kemudahan

9.0/10

Keadaan hartanah & kemudahan

9.2/10

Mesra alam

Ulasan

10/10 Cemerlang

Alan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Wonderful place to stay. I will be staying there again as soon as I’m back in the area.
Menginap 2 malam pada Feb 2024

10/10 Cemerlang

Norma

People are very polite and courteous!
Menginap 1 malam pada Mei 2024
Respons daripada Ruthie pada 25 Mei 2024
Norma Thank you for the review.

8/10 Baik

Larry

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Ttt
Menginap 1 malam pada Mei 2024
Respons daripada Ruthie pada 25 Mei 2024
Thank you!

4/10 Lemah

Wayne

Mengembara bersama keluarga
Rooms are old and tired looking. Of particular concern was the lack of cleanliness in the bathroom. Loose hair was prevalent on the sink , bathtub and toilet. Floor around toilet was soiled. Floor of bathtub was yellowed with dirt
Menginap 1 malam pada Mei 2024

2/10 Teruk

Cintia

Sukakan: Kebersihan
Menginap 1 malam pada Mei 2024
Respons daripada Ruthie pada 25 Mei 2024
Thank you

10/10 Cemerlang

Jamie

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
My family and I were blown away by Ms. Ruthie's professionalism and attentiveness; she was very sweet. The breakfast chefs, Carmen and Mr. Farmer were top notch and made sure my family and I were satisfied with our food. On top of that, they even bought my baby boy a birthday cake to celebrate my babies 13th birthday. I've never felt more love from complete strangers than I did staying here. The only thing I was extremely disappointed in was the receptionist with the red/pink hair at the front desk; she was EXTREMELY RUDE & UNPROFESSIONAL. She told me very rudely " I'll get to you when I get to you!" Other than that, I would highly recommend this resort.
Menginap 3 malam pada Mei 2024

10/10 Cemerlang

Jose

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024

6/10 Boleh diterima

Frank

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Close to golf course...firepit at night was great...breakfast was good...lobby and breakfast area are very nice...rooms need updating...showers need showerheads! All in all, nice property...not sure worth the price per night.
Menginap 3 malam pada Mei 2024

10/10 Cemerlang

Michelle

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everyone was so kind and the customer service was excellent. Their breakfast was beyond your typically “continental” and included an omelette bar with Dennis who was a kind chef. Great location and great price.
Menginap 1 malam pada Mei 2024
Respons daripada Steve T. pada 13 Mei 2024
Thanks for the awesome comments, Michelle. I'll let Dennis know you had a great breakfast experience.

10/10 Cemerlang

Alma, El Paso

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
.
Menginap 1 malam pada Mei 2024
Respons daripada Steve T. pada 13 Mei 2024
Thanks for the great rating, Alma!

10/10 Cemerlang

Tracy

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada Steve T. pada 13 Mei 2024
Thanks for the great rating, Tracy!

2/10 Teruk

BRENDA

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Viejo, sucio, nada que ver a la descripción
Menginap 1 malam pada Apr 2024
Respons daripada Steve T. pada 13 Mei 2024
I'm sorry to hear you didn't have a great stay, Brenda.

10/10 Cemerlang

Roy

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Mac 2024
Respons daripada Steve T. pada 13 Mei 2024
Thanks for the great rating, Roy!

10/10 Cemerlang

David

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great place.
Menginap 1 malam pada Apr 2024
Respons daripada Steve T. pada 22 Apr 2024
Thanks for the comment, David. Glad you enjoyed your stay!

10/10 Cemerlang

RAFAEL

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Feb 2024
Respons daripada Steve T. pada 17 Apr 2024
Thanks for the great rating, Rafael!

4/10 Lemah

Steven

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan
Booked online for $200 a night. Got to the hotel and it looked nice from the outside. Beautiful area. Upon checking in the lady asked if we wanted to upgrade to a suite for only $40 more. After she described room saying private balcony, jacuzzi hottub, kitchenette, fireplace, etc I thought let’s do it. After getting into the room I decided not even close to worth the $200 a night much less the $40 upgrade. Super outdated rooms. Room cleanliness not good either. Hair in tub, dirty carpet, dirt and coke bottle under pull out bed. Poor maintenance of the “suite”. Caulking cracking and mold. Paint bubbling in various places. Jacuzzi tub and fireplace both didn’t work. Stay wasn’t bad but probably would stay at a motel 8 and be happier and spend less.
Menginap 1 malam pada Apr 2024
Respons daripada Steve T. pada 17 Apr 2024
I'm so sorry to hear of the housekeeping and maintenance issues during your recent stay, Steven. I hope you brought it to our attention while you were here so we could address it. Please visit again so we can make up for a less than perfect stay.

10/10 Cemerlang

James W.

Menginap 1 malam pada Mac 2024
Respons daripada Steve T. pada 13 Mei 2024
Thanks for the great rating, James!

10/10 Cemerlang

VERONICA

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
ES UN LUGAR INCREIBLE, COMODO Y MUY COMPLETO, ME ENCANTO LA ALBERCA Y TODO EN GENERAL, EL DESAYUNO MUY SURTIDO Y RICO.
Menginap 1 malam pada Mac 2024
Respons daripada Steve T. pada 9 Apr 2024
Mucas gracias, Veronica! We are glad you enjoyed your stay

10/10 Cemerlang

CARLOS, Ruidoso

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This is a very nice place to stay comfy beds, very nice staff and the amenities are great!
Menginap 1 malam pada Apr 2024
Respons daripada Steve T. pada 9 Apr 2024
Thanks for the great comments, Carlos. So glad you enjoyed your stay with us.

10/10 Cemerlang

Elizabeth

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Overall great property.
Menginap 1 malam pada Mac 2024
Respons daripada Steve T. pada 2 Apr 2024
Thanks for the comment, Elizabeth! So glad you enjoyed your stay with us.

8/10 Baik

Luis

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nice place. The rooms are outdated. Had empty body wash bottles.
Menginap 1 malam pada Mac 2024
Respons daripada Ruthie pada 4 Apr 2024
Glad you enjoyed your stay.

10/10 Cemerlang

Gary

Menginap 3 malam pada Mac 2024
Respons daripada Steve T. pada 22 Apr 2024
Thanks for the great rating, Gary!

10/10 Cemerlang

Blasa, Chaparral

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything was great.. everyone was nice everywhere . Bar, Pool area and Beakfast area were all amazing.
Menginap 1 malam pada Mac 2024
Respons daripada Steve T. pada 2 Apr 2024
Thanks for the great comments, Blasa! We are so glad you had a good stay. Come visit again soon.

8/10 Baik

Vianey, EL PASO

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mac 2024
Respons daripada Steve T. pada 2 Apr 2024
Thanks for the rating, Vianey

10/10 Cemerlang

Matthew

Sukakan: Kebersihan
Menginap 1 malam pada Mac 2024
Respons daripada Steve T. pada 2 Apr 2024
Thanks for the rating, Matthew

10/10 Cemerlang

Josh

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024
Respons daripada Steve T. pada 2 Apr 2024
Thanks for the rating, Josh

8/10 Baik

Brandon

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Good
Menginap 1 malam pada Mac 2024
Respons daripada Steve T. pada 27 Mac 2024
Thanks for the rating, Brandon!

2/10 Teruk

Dayton

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 3 malam pada Mac 2024
Respons daripada Steve T. pada 27 Mac 2024
I'm so sorry to see a low rating, Dayton. Please feel free to reach out and explain.

10/10 Cemerlang

Fabian

Menginap 1 malam pada Mac 2024
Respons daripada Steve T. pada 17 Apr 2024
Thanks for the great rating, Fabian!

8/10 Baik

Jorge

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good place for family.
Menginap 1 malam pada Mac 2024
Respons daripada Steve T. pada 27 Mac 2024
Thanks for the comment, Jorge. Glad you enjoyed your stay.

10/10 Cemerlang

Chelzie

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Amazing!!!!!
Menginap 1 malam pada Mac 2024
Respons daripada Steve T. pada 27 Mac 2024
Thanks for the comment, Chelzie! So glad you had a good stay.

10/10 Cemerlang

Joshua

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I look forward to staying here for more days and in the future. Loved our stay wish we had a chance to stay longer.
Menginap 1 malam pada Mac 2024
Respons daripada Steve T. pada 27 Mac 2024
Thanks for the review, Joshua! Glad you had a good time and we hope to see you again soon.

10/10 Cemerlang

Mary

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location, breakfast was food, grandkids enjoyed the heated pool, couches were outdated,A little uncomfortable but over all enjoyed the stay
Menginap 3 malam pada Mac 2024
Respons daripada Steve T. pada 27 Mac 2024
Thanks for the comments, Mary. Glad the little ones enjoyed the pool.

10/10 Cemerlang

Ivan

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
One of the best hotels we've ever stayed at! Everyone was so nice! The buffet breakfast was delicious! Omelettes were awesome! The warm pool and hot spa were incredible. And we even made some s'mores at the fire pit outside. Will definitely come back.
Menginap 2 malam pada Mac 2024
Respons daripada Steve T. pada 12 Mac 2024
So glad you guys had a great stay in Ruidoso! Remember us on your next trip!

10/10 Cemerlang

Edward

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Breakfast was delicious
Menginap 3 malam pada Mac 2024
Respons daripada Steve T. pada 12 Mac 2024
Thanks for the great comment, Edward!

10/10 Cemerlang

Roberto

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great place
Menginap 2 malam pada Mac 2024
Respons daripada Steve T. pada 12 Mac 2024
Thanks for the comment, Roberto!

8/10 Baik

Raul

Menginap 1 malam pada Mac 2024
Respons daripada Steve T. pada 2 Apr 2024
Thanks for the rating, Raul

10/10 Cemerlang

Francisco J

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Great service and enjoyed the stay and everyone was very helpful and friendly
Menginap 3 malam pada Mac 2024
Respons daripada Steve T. pada 12 Mac 2024
Thanks for the comment, Francisco! Glad you enjoyed!

10/10 Cemerlang

Jennifer

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff was amazing. The rooms were great and the property was beautiful!
Menginap 1 malam pada Mac 2024
Respons daripada Steve T. pada 12 Mac 2024
Thanks for the great review, Jennifer! So glad you had a good time.

10/10 Cemerlang

NORMA

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Checking in was fast and easy. The staff is friendly and helpful!
Menginap 1 malam pada Mac 2024
Respons daripada Steve T. pada 27 Mac 2024
Thanks for the comments, Norma. Come see us again

10/10 Cemerlang

Michael

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great view
Menginap 2 malam pada Mac 2024
Respons daripada Steve T. pada 27 Mac 2024
Glad you enjoyed the view and stay, Michael. Come visit again.

10/10 Cemerlang

Darryl

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff was polite and helpful. The facilities were well kept, and breakfast was good.
Menginap 1 malam pada Mac 2024
Respons daripada Steve T. pada 12 Mac 2024
Thanks for the great review, Darryl! Come see us again soon

10/10 Cemerlang

Denise M.

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Everything was exceptional, and I must brag on the breakfast, I am not a breakfast person but the breakfast is fantastic and so is the breakfast staff. I can't wait to go back there just a warm and inviting place. Loved it!!
Menginap 2 malam pada Mac 2024
Respons daripada Steve T. pada 12 Mac 2024
Oh, wow. Thanks for the awesome comments about our breakfast! Come see us again soon.

10/10 Cemerlang

Ben

Sukakan: Kebersihan, kakitangan & perkhidmatan
.
Menginap 2 malam pada Feb 2024
Respons daripada Steve T. pada 12 Mac 2024
Thanks for the rating, Ben!

8/10 Baik

Kathleen

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Marvelous location!
Menginap 1 malam pada Feb 2024
Respons daripada Ruthie Hernandez pada 29 Feb 2024
thank you. Glad you enjoyed your stay.

10/10 Cemerlang

Narcis Antoanela

Mengembara bersama pasangan
Sukakan: Kebersihan, keadaan hartanah & kemudahan
This resort is the best lodging in Ruidoso! Very well maintained rooms, and the property is in top shape condition! Breakfast is amazing, and the bar with happy hour 5-7 and some food (delicious pizza and wings) is a very cozy place to hang out at. Fireplace in the lobby/bar/restaurant and the lobby design are making for an amazing place! We’re for the first time here, and we know we won’t go anywhere else to stay when in Ruidoso! Bathtub has also jets. It was pretty clean and we used that also. One thing missing is bathrobs. For the price, I believe bathrobs should be available, upon request. Pool is salt water, and there is also a jacuzzy. Kudos to management for maintaining this property in such a stellar condition, and for training their staff to provide second-to-none quality service to its customers. Well done, everyone!
Menginap 1 malam pada Feb 2024
Respons daripada Ruthie Hernandez pada 29 Feb 2024
THANK YOU NARCIS FOR THE WONDERFUL COMMENT!!! WE ARE SO GLAD YOU ENJOYED YOUR STAY. HURRY AND COME BACK.

8/10 Baik

INDULIS, TRENTON

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Feb 2024
Respons daripada Steve T. pada 27 Mac 2024
Thanks for the rating Indulis.

10/10 Cemerlang

haley

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Feb 2024
Respons daripada Steve T. pada 27 Mac 2024
Thanks for the great rating, Haley!

10/10 Cemerlang

Shila

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I liked the beautiful lobby and fireplace
Menginap 2 malam pada Feb 2024
Respons daripada Steve T. pada 19 Feb 2024
Thanks for the great comment. Glad you had a good time.

10/10 Cemerlang

Melissa

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2024
Respons daripada Steve T. pada 19 Feb 2024
Thanks for the great rating!