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Ulasan tentang Best Western Plus Ruidoso Inn

2.5 out of 5
Best Western Plus Ruidoso Inn
97 Camelot Drive, Ruidoso, NM

Ulasan

8.2

Sangat Baik

Penilaian 10 - Cemerlang. 442 daripada 951 ulasan" "
Penilaian 8 - Baik. 296 daripada 951 ulasan" "
Penilaian 6 - Boleh diterima. 100 daripada 951 ulasan" "
Penilaian 4 - Lemah. 62 daripada 951 ulasan" "
Penilaian 2 - Teruk. 51 daripada 951 ulasan" "

8.6/10

Kebersihan

8.6/10

Kakitangan & perkhidmatan

8.2/10

Kemudahan

8.2/10

Keadaan hartanah & kemudahan

8.4/10

Mesra alam

Ulasan

10/10 Cemerlang

Jeff

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great place to stay, Staff was great
Menginap 1 malam pada Mei 2024

8/10 Baik

Whitney, Fairbanks

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was a nice stay and the breakfast was pretty good. It would have been great to have the air conditioning on in the room before we arrived in May. It took hours for the room to cool down.
Menginap 4 malam pada Mei 2024

6/10 Boleh diterima

Jesica

Mengembara bersama kumpulan
Sukakan: Kemudahan
Buena
Menginap 2 malam pada Feb 2024

10/10 Cemerlang

Elier

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great looking place and great breakfast
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Cassandra

Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Jesse

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
There was only one employee when we arrived and the same one the next morning. She was sooo amazing, very respectful, helped us in our every need. Thank you to Her, can't wait to go back because of her professional
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Deborah

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The staff especially Rose and Jasmine were awesome. Room was comfortable and clean.
Menginap 2 malam pada Apr 2024

8/10 Baik

Edgar

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024

2/10 Teruk

Ashley

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada Hb pada 23 Apr 2024
Thank you for your rating. We apologize that you didn't enjoy your stay. Please let us know what we could have done better. - Management

10/10 Cemerlang

Ashlie

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Really enjoyed my stay here! I will be back!
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Anna

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Rose at the front desk is awesome!
Menginap 1 malam pada Apr 2024

8/10 Baik

Dana

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Mac 2024

10/10 Cemerlang

Dennis

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean, friendly staff, very quiet.
Menginap 1 malam pada Mac 2024
Respons daripada HB pada 25 Mac 2024
Thank you for your review. We appreciate your feedback!-Management

8/10 Baik

Jose

Menginap 4 malam pada Mac 2024

10/10 Cemerlang

Ana

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Staff was extra polite and helpful
Menginap 1 malam pada Mac 2024
Respons daripada hb pada 21 Mac 2024
Thank you for your top rating! We appreciate your feedback and hope to see you again.-Management

2/10 Teruk

Hector C

Tidak sukakan: Kebersihan
Menginap 2 malam pada Mac 2024
Respons daripada HB pada 21 Mac 2024
Thank you for your feedback. We apologize we didnt meet your expectations.-Management

10/10 Cemerlang

Javier

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024
Respons daripada hb pada 21 Mac 2024
Thank you for your top rating! We appreciate your feedback and hope to see you again.-Management

10/10 Cemerlang

Jasmin

All very good , tanks all people that work hard to do the best for us , God bless !!
Menginap 1 malam pada Mac 2024
Respons daripada hb pada 21 Mac 2024
Thank you for your top rating! We appreciate your feedback and hope to see you again.-Management

10/10 Cemerlang

Selena

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Friendly staff, yummy breakfast
Menginap 1 malam pada Mac 2024
Respons daripada h pada 21 Mac 2024
Thank you for your top rating! We appreciate your feedback and hope to see you again.-Management

10/10 Cemerlang

oscar

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice place
Menginap 1 malam pada Jan 2024
Respons daripada HB pada 5 Mac 2024
Thank you for your review! We are glad you enjoyed your stay! -Management

2/10 Teruk

Israel

Tidak sukakan: Keselesaan bilik
Never again
Heater did not work and bed was extremely uncomfortable. Such a shame because this hotel was our stay from home but now will have to find a new hotel. "Breakfast" was horrible too.
Menginap 2 malam pada Feb 2024
Respons daripada HB pada 5 Mac 2024
Thank you for your review. We appreciate your feedback. The front desk did check on the room for you and offered to call management, but you declined and said you would check back after dinner. Unfotunately at that point, maintenance wasnt available to fix the issue. We addressed the issue shortly after check out. -Management

10/10 Cemerlang

Melinda

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Spacious
The room was spacious and clean. We will definitely stay again.
Menginap 1 malam pada Feb 2024
Respons daripada HB pada 5 Mac 2024
Thank you for your review! We appreciate your business and feedback!-Management

10/10 Cemerlang

Leobardo

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great
Menginap 3 malam pada Feb 2024
Respons daripada hb pada 5 Mac 2024
Thank you for your review! We appreciate your business and feedback!-Management

10/10 Cemerlang

Michelle

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2024
Respons daripada HB pada 5 Mac 2024
Thank you for your rating! We appreciate your business and feedback!-Management

10/10 Cemerlang

Nohemi

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Muy buena ubicación, comodo, limpio, amplias las habitaciones y con todo lo necesario.
Menginap 1 malam pada Feb 2024
Respons daripada hb pada 5 Mac 2024
Thank you for your rating! We appreciate your business and feedback!-Management

10/10 Cemerlang

Jorge

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Feb 2024
Respons daripada HB pada 5 Mac 2024
Thank you for your review! We appreciate your business and feedback!-Management

10/10 Cemerlang

Diana

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Feb 2024
Respons daripada HB pada 5 Mac 2024
Thank you for your rating! We appreciate your business and feedback!-Management

2/10 Teruk

Lorena

Mengembara bersama keluarga
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
NUNCA VOLVERIS
Muy mal. Demasiado ruido en la habitacion. Sonaba el refrigerador, y no se que otra cosa y se prendio la alarma vs incendios 4am y no paso nada. El personal solo habla ingles y con mo buena actitud. El desayuno asqueroso mejor nos salimos a buscar un luar donde desayunar
Menginap 1 malam pada Feb 2024
Respons daripada HB pada 5 Mac 2024
Thank you for your review. We do apologize about the issue with the fire alarm and will discuss how it was handled with the staff. If you can provide me more information about breakfast, that would be great! -Management

10/10 Cemerlang

Jaime

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Snowed in
Had a goodnight rest...bed was comfortable breakfast was delicious and the upgrades are nice
Menginap 1 malam pada Feb 2024
Respons daripada HB pada 5 Mac 2024
Thank you for your rating! We appreciate your business and feedback!-Management

10/10 Cemerlang

Maria

Menginap 1 malam pada Jan 2024
Respons daripada hb pada 21 Mac 2024
Thank you for your top rating! We appreciate your feedback and hope to see you again.-Management

6/10 Boleh diterima

Carlos Evané

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan
El hotel esta con alberca y no estaba abierta, el desayuno dio mucho que desear, no hay variedad, no ponen fruta, la maquina de jugos estaba dañada, la limpieza la tienes que programar, nunca me había pasado eso.
Menginap 3 malam pada Jan 2024
Respons daripada HB pada 5 Mac 2024
Thank you for your review. We appreciate the feedback! Most hotels have gone to cleaning every other day or every 3 days unless requested. -Management

6/10 Boleh diterima

larry

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
The refrigerator was located at the foot of the bed and ticked like a time bomb. The rooms need rearranged. It was generally pretty quite other than the refrigerator and a heavy footed person upstairs that walked around a lot around midnight. Otherwise it was a nice room. Had to check out early because the Walgreens Pharmacy my Dr sent my prescription to was closed for the weekend.
Menginap 7 malam pada Jan 2024
Respons daripada HB pada 5 Mac 2024
Thank you for your review. We appreciate the feedback and have addressed the fridge. We hope to see you again. -Management

8/10 Baik

Aubrey

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan
This was my first time staying at a hotel in Ruidoso - we usually airbnb but it was a great experience. The hotel is older so there isn’t a lot of upgradable features. The locks are a chain lock and our door had a large crack at the top so we could hear lots of outside noise, but the room was large and roomy. The bathtub didn’t train well but the water pressure was great and hot! There was a ceiling fan in the room which I’ve never seen before but it was overall a good room to utilize for 48 hours. The breakfast was small but got the job done. My mom did find a small bug in her coffee but I’m sure that can happen anywhere. The hot tub and pool were great. A little outdated as well but served its purpose after a long day in the snow. Overall it was great for the budget and time frame.
Menginap 2 malam pada Jan 2024
Respons daripada HB pada 5 Mac 2024
Thank you for your review! We appreciate your business and feedback!-Management

10/10 Cemerlang

JOSE

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
todo ok
Menginap 2 malam pada Dis 2023
Respons daripada HB pada 5 Mac 2024
Thank you for your review! We appreciate your business and feedback!-Management

4/10 Lemah

Jose Juan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
La atención fue mala, en toda la instancia no hubo limpieza en la habitación, la tasa del baño no funcionaba, el televisor solo transmitía un canal y en ocasiones no funcionaba
Menginap 3 malam pada Dis 2023

2/10 Teruk

Hector

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Overall the property was outdated but good. Good location and amenities. Unfortunately lack of noise insulation and no seals on the doors allows lets in all noise from other rooms and the hallway.
Menginap 3 malam pada Dis 2023

10/10 Cemerlang

LUIS

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything is good
Menginap 2 malam pada Jan 2024

10/10 Cemerlang

Hector

Menginap 1 malam pada Jan 2024

4/10 Lemah

Dana

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Not worth the price.
Stuffy room. No good airflow. The bathroom had no exhaust fan. The refrigerator didn’t work. Bathroom sink water smells bad like sewer water.
Menginap 2 malam pada Dis 2023

6/10 Boleh diterima

Randy

Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Short staffed causes an avalanche of issues
I filled out the registration sent to speed up the process. This did not speed up the process, in fact it was a waste of time. The person checking us in was nice however, not helpful & appeared to have a language barrier. The breakfast was okay & those serving it were very kind. Service was difficult for getting towels, toiletries & garbage. The room was not serviced at all during our stay despite being told it would be on the 3rd day. The pool didn't have towels. I believe that all of these issues are due to being extremely short staffed.
Menginap 4 malam pada Dis 2023

8/10 Baik

Saul

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan
I have stayed in other hotels and they smell clean, this one doesn't even smell like chlorine where it was disinfected, the furniture with dust the beds poorly made and dirty sheets.
Menginap 3 malam pada Dis 2023

10/10 Cemerlang

FLOR ESMERALDA

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Excelente Estadía
Fue todo un gusto haber estado en este hotel en nuestro viaje familiar.
Menginap 2 malam pada Dis 2023
Respons daripada HB pada 5 Mac 2024
Thank you for your review! We appreciate your business and feedback!-Management

10/10 Cemerlang

Jose, HOUSTON

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Super attentive staff and spectacular location
Menginap 2 malam pada Dis 2023
Respons daripada hb pada 2 Jan 2024
Thank you for your review. We appreciate your feedback and are glad you enjoyed your stay! -Management

10/10 Cemerlang

Steven

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We had a great stay, Jasmine made an AMAZING breakfast & was super attentive and helpful!
Menginap 2 malam pada Dis 2023
Respons daripada hb pada 2 Jan 2024
Thank you for your review. We appreciate your feedback and are glad you enjoyed your stay! -Management

10/10 Cemerlang

Patricia

Menginap 1 malam pada Dis 2023

10/10 Cemerlang

Joel D

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great Location! Friendly and helpful staff. Good hot and cold breakfast options. Will stay there again
Menginap 2 malam pada Dis 2023
Respons daripada hb pada 2 Jan 2024
Thank you for your review. We appreciate your feedback and are glad you enjoyed your stay! -Management

10/10 Cemerlang

Diana

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Is very very nice this hotel👌
Menginap 2 malam pada Dis 2023

10/10 Cemerlang

Roberto

Menginap 2 malam pada Dis 2023
Respons daripada hb pada 2 Jan 2024
Thank you for your review. We appreciate your feedback and are glad you enjoyed your stay! -Management

10/10 Cemerlang

michelle

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Wonderful
This hotel was so comfortable and clean. The breakfast was great and hot. The staff were all so friendly. Will definitely book there again
Menginap 3 malam pada Dis 2023
Respons daripada hb pada 2 Jan 2024
Thank you for your review. We appreciate your feedback and are glad you enjoyed your stay! -Management

10/10 Cemerlang

Sheri

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Pool was nice, front desk staff were informative, rooms were clean and breakfast food and staff were great.
Respons daripada hb pada 2 Jan 2024
Thank you for your review. We appreciate your feedback and are glad you enjoyed your stay! -Management