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"I’m honestly not sure why this hotel has such high ratings, as our experience was very disappointing. There was nothing particularly special about the property, and several aspects fell well below expectations. We stayed in other Home2suites and this was hands down the worst one. The pool water had a noticeable green tint. Breakfast was especially awful: counters were dirty, apples were rotten, and many of the dishes (plates and cutlery) were unclean. I mentioned it to the woman on our first day and she appeared uninterested and told me people had put their dirty dishes on top of clean ones. This was very unlikely as every plate had dirt on them. It seemed like there might be an issue with their dishwasher. On top of that, there often weren’t enough silverware available: no glasses for juice and no bowls for cereal. People were opening every drawer to find bowls. The breakfast area was so small and crowded. They need to get rid of the big booth in the middle to make more room for tables. We stayed for three nights, and these issues were consistent, not just a one-time occurrence. When I brought it up to the front desk, I was told to use cups or mugs for cereal, which wasn’t an acceptable solution. The man behind the breakfast counter appeared uninterested. He asked me what was wrong when I pointed out that there was no bread. The fridge was also empty. Overall, a very disappointing stay that did not meet expectations. "

"Our room was not ready to check into until 8:00 pm!"

"Continental breakfast had almost no options. Broke ice machine on my floor."

"Everything was great! Except breakfast not being included in the stay. "

"We stayed 2 nights, the hotel was very clean, up to date, friendly staff, breakfast was good. "

"We had a quick overnight stay before catching a flight from ROC. The property was a quick and easy 20 minute drive to the airport, very convenient! Check in was smooth, the room was clean and perfect for what we needed (bed was a little too firm- but we all slept well). My son (5) enjoyed the pool! We were so impressed by the breakfast selection, did not expect warm options such as the sausages and eggs- big hit! We will stay again!"

"Wonderful!"

"Room was clean , breakfast was great and the attendants both were awesome and friendly . Thank you "

"Beautiful, clean, well maintained property with very friendly and professional staff. Highly recommend."