Hotels in Riverview West, Santa Ana

"Overall the property and room was fine. The room key didn’t work and we even had to have security and maintenance come open the door for us. This process almost took a half an hour which was a very bad experience especially after being at Disney the entire day. "

"Room was large and clean. Both days we went to use the pool and they had no clean towels "

"The staff is amazing every single one of them great! For the place itself honestly disgusting af! The shower drain plugged water won’t drain. They have these weird square cushion bull crap on the walls Where the beds are at and in the crevices they’re just dust honestly it looks like mold to me that’s disgusting that needs to be cleaned throughly and it isn’t. Marks on the wall of something spilled. The mirror on the wall had hand marks all over. The shower and tub did not look clean. Carpet everywhere in the building gross it looks like they ripped it out and tried to staple it back in looks awful. The elevators smelt so gross everyday. I didn’t bother to see the pool the entire place already had me grossed out. They need to renovate immediately or something. I will never be back! "

"The room was subpar. Wasn’t the cleanest as there was hair left behind in the washroom. The staff are extremely friendly, and helpful! We paid for a “park view” which was of a view of Matterhorn bobsleds mountain. That’s it. Disappointing. You can hear everything around you…. "

"Friendly"

"This is just the place you need if you are going to Disney. The one bedroom was spacious, the breakfast was great and the walk to the parks was less than 15 minutes. Staff was very friendly and accommodating. Will definitely stay again! ."

"Check in was wonderful. Rooms need updated. Close to Disneyland!"

"The room was different than pictured, also the room was run down. Asked to be switched as it was run down looking and didn’t match the description of the room I booked they charged me an extra 125 a night to upgrade to the room pictured on hotels.com overall the hotel was lackluster. Old and way too expensive for what it was. No free breakfast which is usually pretty good at Hyatt’s. They had a shuttle to Disneyland, but it was not free. They would not even give me a luggage cart to use without a bellboy! We had no cash on us and I didn’t want to cheap out on the bellboy so we just took like 4 trips up with all of our stuff. Definitely would not stay again. "

"This is a fine pace to stay and is properly priced."