Hotels near Rivergate Mall

"Staff were rude but everything else was great"

"Clean room "

"I mean, it’s a Gaylord Resort so you know it’s going to be impressive & have everything! This was our first actual stay at the hotel [March] but we’ve visited 2 times before around Christmas. At Christmas, visiting is SOOOOO worth it! The hotel is decked out for the holidays like you’ve never seen! In March, we were less impressed. Several of the coffee spots & shops were closed. Staff were not helpful in directing us to what actually was open. There was a huge conference kicking off the same night we arrived & the bars/restaurants were not staffed to handle the volume of people. Our room was just ok. It’s obvious how much traffic the hotel gets… our room was really roughed up around the edges. We saw the Opry show that night… it’s really convenient walking to/from the Gaylord from the Opry. That said, for the cost & the volume of lodging available in Nashville, I would not choose to stay at the Gaylord again. If you’re visiting the Opry, get an Uber to the Gaylord at 4P, grab a drink & explore the hotel, walk over to the Opry House at 6P and walk back to the Gaylord after the show for a post-show drink & to avoid the heavy vehicle traffic & Uber surge pricing before & after the shows. "

"Rooms were very nice and clean - indoor pool was very cold and almost too cold to swim. Breakfast was okay.. the juice machine and waffle maker did not work at all and the toaster sorta worked. "

"For the days that I was there, it was pretty good"

"Room was cleaner than the last time I stayed. Overall not a bad place to sleep for three days."

"This little hotel/inn was perfect. The lady at the front desk (Monica) was super helpful, knowable, and so very friendly. I have never seen someone multitask at her job as well as she does. She is informative, and knows how to problem solve. She helped me in many ways. I would definitely stay here again. I was traveling with my daughter for a cheer competition. The competition was located at the Gaylord Convention Center. The drive from Drakes Creek Inn was not bad at all. The restaurants around Drakes Creek were awesome as well. "

"There was ants in our room on the floor all the cabinets were broken in our executive suite. The tub what's nice? It was a jet tub, but there was no stop. So you couldn't take a bath and the curtain was too small.So when you took a shower, water would pour out onto the floor the air conditioning in the front room was broken all furniture looked like a guy working in a garage.Slept and sat in all of him greecefield the pullout couch, it had pee stains on itdefinitely needs some preventative maintenance to go through room 340 i wouldn't call it an executive suite The elevators were scary. I thought they were going to fall down.It also needs preventative maintenance done on there when we pulled into the parking lot for the night to go to sleep, there was no parking. We had a parking, the mexican restaurant parking lot "

"The NON-SMOKING ROOM was FULL of cigarette ashes, smoke smell, and BURN HOLES in the blankets and sheets! Horrible staff checked us into a dirty room. Claimed she would send clean linens immediately, never sent them though. Awful place to stay. Grounds are FULL OF ANIMAL FECES. "