Hotel Dekat Rio West Mall

"very nice, room very clean, staff very good."

"Hotel was nice and clean. Check in was not a pleasant experience at all. Jessy was just plain rude. I arrived at 2:50 and check in was at 3pm. She said Housekeeping wasn’t done and it would be at least another 30 minutes & then she reiterated that check in wasn’t until 3pm. I said well that’s in 10 minutes. So it’s still won’t be ready upon check in. We felt like she made an extra effort to make our check in just plain unpleasant and difficult. She was Not even helpful with directions to the...

"I am very thankful for the front desk staff at this location. We arrived VERY late due to the Amtrak train being delayed. The front desk guy was super helpful and got us checked in quickly. A different front desk guy was super helpful in getting me to Enterprise the next morning for a rental. If we are in the area again, we will stay here."

"Perfect stop along 66"

"Staff weren't very friendly and inpatient. Too much noise from rooms next door and traffic outside. Couldn't sleep well. Air conditioning was good. Parking was tight."

"Very nice up to date property. Clean, comfortable and quiet."

"Room was very clean and bed was super comfortable."

"It’s budget friendly place to stay in Gallup . It’s great if you’re not a picky person. Thank you colonial. 😁"

"Friendly staff. Excellent bed! Great breakfast."

"Poor cleanliness and broken curtains with very dirty bedding. Very bad experience."

"The room was what we were looking for, just to spend the night."

"This hotel is not only a great value, but a cultural find. The huge lobby is filled with beautifully made sculptures. The Howard Johnsons of our parents and grandparents is not around anymore, but the owner and team of this property have made a genuine attempt to bring back this large but aging building. Many of the rooms have been fully remodeled and feature every modern amenity. You will not find a better budget hotel in the area."

"The water pressure in the shower was fabulous. We liked seeing charger stations on both sides of the room. My allergies really kicked up making me think a cat had stayed in that room. We suggest having non-pets rooms available in a different section of the hotel. There was plenty of parking. The breakfast was okay."

"All good but beds and pillows could use some upgrades."

"Hotel smelled of mold and sewage. But at least staff was nice. Canceled and got my money back."

"👍"

"Have stayed at this property several times and seems that they continue to take their customer service to the next level with each visit. Receptionists are so friendly and enjoy their job."

"We had a very nice stay. The place was very clean and nicely decorated."

"The breakfast was very dry. Coffee and juices were not available when we went down"