Hotel Mesra Haiwan Kesayangan di Ribeira Grande

"Propreté "

"My rating is partially on my stay but more so the staff experience. Background: I have always wanted to visit this property. I am from the West Coast in California and it is a long journey to get there upon arrival. The grounds are absolutely beautiful. It is everything that I wanted in terms of a retreat and a place to really have a sense of peace. Unfortunately, there were two events that happened in rapid succession and I was not happy or enthused at all. Rather than go into the details of...

"Staff was excellent true professional s especially Anna who checked us in will recommend it to friends ."

"This is a unique option to be on a small home boat on the harbor. All basics were provided, dishes, seating, honor bar, adjustable heat, etc. Two outdoor spaces to sit or lounge on top of boat space. Two small beds were comfy although one felt more tipped by waves. You are definitely on a boat in moving water but it’s set up for that with kitchen and bath stability. I would stay there again for longer next time. Very convenient to local town amenities with several restaurant options nearby."

"Couldn't locate the showers for the Turkish sauna so was unable to shower before. Also , one of the saunas had no humidity and the other was too hot! Otherwise, all else was superb including the delicious meals and the staff. We really enjoyed our visit. Thank you for a wonderful stay."

"What really made the stay exceptional was the people. Every staff member we encountered was warm, welcoming, and genuinely helpful. The team went above and beyond to make sure we felt comfortable and taken care of, and their hospitality made the experience feel personal."