Hotel Dekat Regal Westchester Commons

"Clean room, pleasent staff, decent breakfast, lots of good parking and close to a lot of local places."

"The breakfast was good as expected as was the room. The young lady that checked me in however, was outstanding!"

"Excellent hotel and prime location. We loved the pool. Will definitely come back when the outdoor is open as well. Very comfortable bed and shampoos smelled amazing. "

"We stayed here in February of 2020. At that time the hotel was great. This past visit was disappointing. Supposedly the property had been completely renovated, but it was not as attractive as it had been in 2020. Also, even though there is a parking lot, we were charged for parking. On a positive note the staff was very nice. Overall, I would not recommend this property."

"Very nice staff, especially at breakfast. The room is spotlessly clean. Great beds. Only gripes were the incredibly loud ac unit outside and the hotel was very expensive for what it was. But supply and demand I guess. It was a busy weekend in Richmond "

"The free breakfast was delicious, I appreciate the staff person that made sure the breakfast items were sufficient. Our room and bathroom was nice and clean. The reception lady was so nice and smiley. I definitely recommend."

"The room was really big, so clean and well appointed. The breakfast was amazing and the staff couldn’t have been friendlier or more attentive. This was a very nice stay."

"My son got an asthma attack within few hours in the room, not sure if it was the chemicals used to clean or dust in the carpet or something else. We rushed him to the ER around 2am in the morning and he had to be admitted. "

"LIMPIEZA Y SERVICIOS FUNCIONALES DE LA HABITACION, MUY AMPLIA Y LIMPIA "

"Great location, really pleasant and clean room, but the thing that makes this such a good place to stay are the staff."

"The room had a weird smell in it, the bed on dirt on the comforter and the TV did not work. The bed was comfortable and breakfast was decent."

"Breakfast staff and dining area were excellent."

"bathroom was uncleaned"

"Second time I've stayed here. I was impressed with the morning and evening dining options. Being able to NOT have to leave for food or a drink, especially at the end of a long day, is worth it's weight in gold, especially when the room rate makes it accessible."

"The room was clean BUT....the beds were horrible! The bed frame was a full size but the mattress was a queen size so when you sat on the edge you slid off!! Very uncomfortable. At breakfast i went down for coffee. There were no coffee cups and when i asked for one i was told they were out of them! I was told to use a juice cup which is about a 3 oz cup! A couple tables were unclean and the atmosphere was uninviting. No curtains or shades to cover the dirty windows. Will not stay there when i go...

"Great location, close to resturants and shopping. Very clean and staff was attentive "

"Excellent location "

"Hotel is dirty, staircase going to upstairs to 2nd level and our hallway is dirty. It seriously need to be vacuumed. Our top layer bed sheets were dirty you can see the stain told the front desk and housekeeping came and change it for us. Our sofa looks dirty and worn out so we did not sit on it, bathroom is fine except the toilet area you can smell urine it seriously needs a deep clean. Our key cards keep locking us out of this our room. Turns out they cancel our reservation, never explained...