Hotel Dekat Regal Westchester Commons

"Everything good "

"The breakfast was good as expected as was the room. The young lady that checked me in however, was outstanding!"

"Very nice staff, especially at breakfast. The room is spotlessly clean. Great beds. Only gripes were the incredibly loud ac unit outside and the hotel was very expensive for what it was. But supply and demand I guess. It was a busy weekend in Richmond "

"We stayed here in February of 2020. At that time the hotel was great. This past visit was disappointing. Supposedly the property had been completely renovated, but it was not as attractive as it had been in 2020. Also, even though there is a parking lot, we were charged for parking. On a positive note the staff was very nice. Overall, I would not recommend this property."

"Excellent hotel and prime location. We loved the pool. Will definitely come back when the outdoor is open as well. Very comfortable bed and shampoos smelled amazing. "

"The free breakfast was delicious, I appreciate the staff person that made sure the breakfast items were sufficient. Our room and bathroom was nice and clean. The reception lady was so nice and smiley. I definitely recommend."

"Loved it. Great atmosphere, everyone that works there are very down to earth and friendly. Room was great, very clean and comfortable, and extremely quiet and relaxing. I’ll definitely be back and recommend this place to anyone looking for a nice place that they would love. I guarantee you wont regret staying here. 5 stars "

"My son got an asthma attack within few hours in the room, not sure if it was the chemicals used to clean or dust in the carpet or something else. We rushed him to the ER around 2am in the morning and he had to be admitted. "

"bathroom was uncleaned"

"The room was clean BUT....the beds were horrible! The bed frame was a full size but the mattress was a queen size so when you sat on the edge you slid off!! Very uncomfortable. At breakfast i went down for coffee. There were no coffee cups and when i asked for one i was told they were out of them! I was told to use a juice cup which is about a 3 oz cup! A couple tables were unclean and the atmosphere was uninviting. No curtains or shades to cover the dirty windows. Will not stay there when i go...

"Quiet area, clean hotel, and breakfast is great."

"Breakfast staff and dining area were excellent."

"LIMPIEZA Y SERVICIOS FUNCIONALES DE LA HABITACION, MUY AMPLIA Y LIMPIA "

"Excellent location "

"I am a bit of a hotel snob at times but this one exceeded my expectations! Incredibly friendly staff, very clean and comfortable rooms. Love the area, felt safe and had lots of great food/shopping options. If we are in the area again we will definitely be staying here."

"Only place Ill stay in Richmond. "

"It was a no frills place to sleep for a night."

"It was great for a quick overnight stay. Smoking room and clean was key for me. I will there were a couple of burn marks on things like people don't know how to use an ashtray. Other than that no problems. Also great customer service!"