Hyatt House Richmond / Short Pump

Property class: 3

Choose dates to view prices

A short walk from Short Pump Town Center, Hyatt House Richmond / Short Pump provides a free breakfast buffet, a corner/local shop and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as a firepit and dry cleaning/laundry services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is RM462
RM537 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Suite, 1 Bedroom, Kitchen

A modern living room with a sofa, a framed artwork, a floor lamp, and a television on a stand.

Deluxe Suite, 1 Bedroom, Kitchen

8.2 out of 10
Very good
(28 reviews)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

A desk with a coffee maker, two mugs, a lamp, and a perforated panel on the wall.

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

9.0 out of 10
Wonderful
(100 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, a phone, and a digital clock.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(25 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Executive Suite, Corner

A hotel room with a bed, a round table with chairs, a window with curtains, and a patterned carpet.

Executive Suite, Corner

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible)

A hotel room with a bed, desk, chair, TV, sofa, and a patterned rug.

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible)

9.8 out of 10
Exceptional
(15 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Corner (Fitness)

A hotel room with a kitchenette, a seating area with a sofa and armchairs, a patterned rug, and a large window with curtains.

Suite, 1 King Bed with Sofa bed, Corner (Fitness)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Corner (Hollywood)

A modern hotel room with a grey sofa, two grey armchairs, a round coffee table, a small side table with a lamp, a mirror with lights, a large window with curtains, and a framed picture on the wall.

Suite, 1 King Bed with Sofa bed, Corner (Hollywood)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

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About the area

Located in Short Pump neighbourhood, Hyatt House Richmond / Short Pump is connected to a shopping centre. Hunting Hawk Golf Club and Bowlero West End are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Crump Park and Meadow Farm Museum and Huguenot Flatwater Park. Patterson Sports Park and RED VEIN Haunted House are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Richmond travel guide
Map
11800 W Broad Street, Richmond, VA, 23233

What's nearby

  • A street view with a prominent clock tower labeled "Short Pump Town Center" and a yield sign.
    Short Pump Town Center
    1 min walk - 0.0 km
  • A large beige building with columns and a circular brick courtyard.
    Virginia Commonwealth University
    24 min drive - 24.2 km
  • A building with a tower, a sign reading "Greater Richmond Convention Center," and a street intersection with traffic lights.
    Greater Richmond Convention Center
    26 min drive - 26.6 km
  • A green roller coaster track against a blue sky.
    Kings Dominion
    31 min drive - 40.4 km
  • Short Pump Village
    12 min walk - 1.1 km

Getting around

  • Richmond Staples Mill Road Station
    19 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    30 min drive

Restaurants

  • The Cheesecake Factory
    5 min walk
  • Chick-fil-A
    15 min walk
  • Cook Out
    13 min walk
  • Chick-fil-A
    4 min walk
  • Starbucks
    3 min walk

About this property

Hyatt House Richmond / Short Pump

  • Hotel near Short Pump Town Center
  • Consider a stay at Hyatt House Richmond / Short Pump and take advantage of a free breakfast buffet, a corner/local shop and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as a firepit and dry cleaning/laundry services.
  • You'll also find perks such as:
    • Free self-parking
    • Express check-out, smoke-free property and a computer station
    • A front desk safe, a 24-hour front desk and meeting rooms
    • Guest reviews give top marks for the breakfast, helpful staff and proximity to shopping
  • Room features
  • All 134 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Designer toiletries and hairdryers
    • 42-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, microwaves and coffee/tea makers

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includes taxes & fees
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Frequently asked questions

Is Hyatt House Richmond / Short Pump pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hyatt House Richmond / Short Pump?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Hyatt House Richmond / Short Pump on 23 Nov 2026 start from RM462, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt House Richmond / Short Pump?

Self-parking is free at this property.

What time is check-in at Hyatt House Richmond / Short Pump?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hyatt House Richmond / Short Pump?

Checkout is at noon.

Where is Hyatt House Richmond / Short Pump located?

Located in Short Pump, this hotel is within a 15-minute walk of Short Pump Town Center and Short Pump Village. Sheltering Arms Institute is 2.4 mi (3.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt House Richmond / Short Pump Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 683 out of 1000 reviews
Rating 8 - Good. 171 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel, modern design, great breakfast, friendly staff. All you ever want in a hotel.
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained. Friendly staff.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff room very clean very nice
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was attached to shopping and dining options.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Plenty to do and eat in the area.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice breakfast, close to shopping
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so conveniently located within the mall area. We were able to walk around, go to dinner and shop minutes from the hotel. The hotel was clean and the bed was very comfortable. Breakfast was delicious and David was so accommodating, very friendly. We would definitely stay again.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms good breakfast staff helpful
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location to shopping and restaurants Room was a little outdated
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy, clean and comfortable. Rooms were much smaller than anticipated though.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and everyone was very friendly. The breakfast was well-stocked and delicious!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel that is in a great location! Lots of wonderful stores and other amenities nearby.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with comfortable bed. Breakfast is convenient and good. Hotel staff fantastic!
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Overall not a bad hotel, but hygiene of the rooms needs work, the top of the fridge was covered in dust, the guest before us had writen "clean" on it, in the dust, it was still there, makes you wonder what else gets skipped over. Water in the shower was barely warm at maximum for some reason. Service from the people is great on the other hand.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always my stay was amazing! Staff very friendly ( front desk and bar especially) and helpful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were fresh and clean, staff was very helpful and the atmosphere was great!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and smelled delicious, bed was súper confortable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Wonderful staff. Location amazing.
Stayed 14 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, bright, spacious room. The hotel is very close to many restaurants and shops. Staff was friendly and helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby and breakfast Ares
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night before an exam. The staff was nice and welcoming. The room was very spacious and clean. My one issue was that the air vent in the room was incredibly noisy, but the night desk attendant kindly offered me some ear plugs! I would definitely stay here again if needed.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in. Extremely clean suite. Perfect area with lots to do within a short distance. Will be back!
Stayed 1 night in Jul 2026