Hotel Dekat Regal Edwards Ontario Palace

"Very clean and quiet place to stay"

"Clean room"

"The staff were very courteous and knowledgeable. The location was very good for me. My room was clean, just an enjoyable stay."

"The common areas were well maintained. The hallways and rooms are a little threadbare."

"The porter was definitely mediocre could have done a better job the breakfast was good variety however the cleanliness wasn't that good it was like they were short-handed"

"Rochelle at check in was the best"

"Clean room, nice staff, very comfortable beds."

"the hotel itself was fine, we felt the front desk staff could be a bit more welcoming and enthusiastic. Also, a small issue occurred during our stay: the housekeeping team accidentally took my son's white T-shirt, likely mixing it up with the laundry. I brought this up to the front desk a few times, but it didn't seem to get much attention. I understand mistakes happen, but I hope you can look into this to improve the service for future guests."

"Great staff, clean spacious room, plenty of restaurants around."

"Older property. In average shape for the age. Clean but worn. Old fashioned air conditioner in the window. Small bathroom. Close to airport, close to restaurant. Very friendly check in staff. "

"Clean and safe!"

"My second stay here while traveling with my dog. Appreciate the large dog relief area. The girl who checked us in was so friendly and welcoming!"

"The shower was dirty with hair, dirt and grime. The floor was unleveled where the carpet met the laminate floor. Very easy to stub toe. Fridge still smelled like the previous persons food. Walls were not sound proof, could hear almost everything from neighbors. The beds were nice and not squeaky."

"Restroom sink leaked Gym had broken equipment"

"Room was big and clean. Property just ok. Elevator seemed on its last leg. Checkout person was nice but checking in person was not friendly. I was told my extra deposit was in case I destroyed the room. That’s not the way to put it. Door towards bathroom was smashed in a bit so I took a picture of it and showed the checkout person and she apologized and thanked me for letting her know. I wasn’t accused of “destroying the room” That’s customer service."

"This is a great hotel"

"I"

"I booked this for my son for his clinical study nearby and he’s happy about the place with amenities included."

"A lot going on in the hotel. Vary diverse but not a clean facility. Dirty towels and beds."

"The rooms was clean, spacious very comfortable. Breakfast was great. The swimming pool was dirty. Could not see the bottom."