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Sure Hotel by Best Western Ratingen

Hotel in Ratingen with a 24-hour front desk

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Photo gallery for Sure Hotel by Best Western Ratingen

Welcome to our reception area, where a warm and inviting atmosphere awaits. Guests can check in at the reception desk, sit on the bench, and enjoy the natural light streaming through the window.
Stylish hotel with glass and brick facades, offering a blend of urban and natural surroundings.
Relax in a spacious room with a large bed, desk, and TV, offering a comfortable stay.
Enjoy a wide selection of fresh bread, pastries, and condiments at our self-service buffet.
Welcome to our hotel, featuring a modern entrance with a glass door and a prominent sign.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Single Bed

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 1
  • 1 Single Bed
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About the area

Map
Angerstraße 20, Ratingen, NW, 40878

What's nearby

  • Blue Lake - 16 min walk - 1.4 km
  • PSD Bank Dome - 6 min drive - 5.0 km
  • Messe Düsseldorf - 12 min drive - 11.3 km
  • Merkur Spiel-Arena - 12 min drive - 11.7 km
  • Konigsallee - 14 min drive - 12.3 km

Getting around

  • Ratingen Mitte Station - 10 min walk
  • Broichhof Ratingen Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 34 min drive

Restaurants

  • ‪Hubert Bös - ‬7 min walk
  • ‪Ratinger Brauhaus - ‬5 min walk
  • ‪Petite Affaire - ‬7 min walk
  • ‪Pizzeria am Markt - ‬5 min walk
  • ‪Toms on the Rocks - ‬8 min walk

About this property

Sure Hotel by Best Western Ratingen

Hotel near PSD Bank Dome
Sure Hotel by Best Western Ratingen provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
Other perks include:
  • Express check-in, a front desk safe and free newspapers
  • Luggage storage, a lift and smoke-free property
  • A 24-hour front desk
Room features
All guest rooms at Sure Hotel by Best Western Ratingen include perks, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 81-cm TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, German

Similar properties

Welcome to our reception area, featuring a curved desk and a spacious seating area with a unique ceiling design.

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  • Free WiFi
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8.8 out of 10, Excellent, 198 reviews
The price is RM351
RM406 total
includes taxes & fees
1 Aug - 2 Aug
Novotel Duesseldorf Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 81-cm TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.00 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: EUR 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Sure Hotel Best Western Ratingen
Sure Best Western Ratingen
das Kleine Stadthotel Ratingen
Kleines Stadthotel Ratingen
Sure By Best Ratingen Ratingen
Sure Hotel by Best Western Ratingen Hotel
Sure Hotel by Best Western Ratingen Ratingen
Sure Hotel by Best Western Ratingen Hotel Ratingen

Frequently asked questions

Is Sure Hotel by Best Western Ratingen pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15.00 per pet, per day. Service animals are exempt from fees.

What time is check-in at Sure Hotel by Best Western Ratingen?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM.

What time is check-out at Sure Hotel by Best Western Ratingen?

Checkout is at noon.

Where is Sure Hotel by Best Western Ratingen located?

Located in the heart of Ratingen, this hotel is 0.9 mi (1.4 km) from Blue Lake and within 3 miles (5 km) of Green Lake and Dusseldorfer Golfclub. PSD Bank Dome and Duesseldorf Grafenberg Wildlife Park are also within 6 miles (10 km). Ratingen Mitte Station is 10 minutes by foot and Weststraße Tram Stop is 13 minutes.

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Sure Hotel by Best Western Ratingen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 123 reviews
Rating 8 - Good. 56 out of 123 reviews
Rating 6 - Okay. 7 out of 123 reviews
Rating 4 - Poor. 6 out of 123 reviews
Rating 2 - Terrible. 2 out of 123 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Matched description

Very clean. All necessary amenities were given. The room was small though
Stayed 1 night in Jan 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
This is an old worn out hotel. The floors are dirty and carpet in the rooms are disgusting The hallways have a strange and unpleasant smell. 2 of the 4 mornings I didn't have hot water. Good news, the bed was comfortable and the location is great.
Stayed 1 night in Nov 2023

4/10 Poor

CHEE KHEONG

Disliked: Staff & service
It does not provide WIFI as promised because WIFI license has expired and pose serious security problem. Arrived on Friday afternoon around 4 pm, the office is closed and no check in service. Intercom is not working. Finally get a fellow traveler to call by phone to resolve the issue.
Stayed 3 nights in Oct 2022

2/10 Terrible

Austin

Stayed 5 nights in Nov 2023

6/10 Okay

Lola

Stayed 3 nights in Oct 2023

8/10 Good

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay, zweckmäßig, kostenlose Parkplätze
Stayed 2 nights in Sep 2023

8/10 Good

MARIA JOAO

Stayed 1 night in Aug 2023

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bequeme Betten, alles sauber, sehr praktisch gelegen - immer wieder gerne!
Stayed 1 night in Jul 2023

8/10 Good

Peter

Stayed 1 night in Jul 2023

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da das Sure-Hotel nicht verfügbar war, wurde ich auf das Hotel Breitbach umgebucht. Das war mir sogar recht, da für mich besser erreichbar; Bushaltestelle direkt vor der Tür - und auch ein Supermarkt. Zimmer schön und sauber!
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Norbert

Stayed 1 night in Jun 2023

8/10 Good

Eugenio

Stayed 1 night in Jun 2023

10/10 Excellent

Günter

Stayed 1 night in May 2023

8/10 Good

Paul Osei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unter gewissen zeit ist der parken möglishkeit hervorrang
Stayed 2 nights in Apr 2023

10/10 Excellent

matthias

Stayed 1 night in Feb 2023

4/10 Poor

Brittany

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Not clean

I appreciated the large room, the refrigerator in the room and that there were scrambled eggs available for breakfast. However, the used dishes in the breakfast room were never cleaned during breakfast. That means that when you came to breakfast at 7:30, you had to find an unused place to sit, and sit at a table that still had dirty dishes stacked at the other places that had not been cleaned yet. It just felt dirty. This setup is mainly because they are extremely cheap on staffing. In the evenings there is nobody working there and you get your key from a keybox. In the morning, there is only one employee who has to work the checkout and the breakfast room (well, this person doesn't really do much in the breakfast room at all). In addition, when I arrived, the carpet in the main entrance and the stairs looked like it hadn't been vacuumed in a week. It did get vacuumed a couple days after I arrived. The carpet throughout the building though is in very poor shape and is covered in stains. In my room, there were hairs in the shower. It just never felt clean there. The worst part of the stay though was that the wifi did not work the entire time I was there. I had a lot of work to do and ended up spending a lot of money on additional cellular data.
Stayed 3 nights in Jan 2023

8/10 Good

colin

10/10 Excellent

Verified traveller

No complaints
Stayed 5 nights in Nov 2022

10/10 Excellent

matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gute Lage, fairer Preis, nettes Personal

Das Hotel ist fußläufig gut zur Innenstadt gelegen, zur S-Bahn 3-4 Bussstationen. Das Gebäude ist von außen nicht so schön, die Zimmer (Ich hatte ein Ez) sind klein, aber völlig ausreichend. Die Einrichtung ist so, wie ich es von einem 3 Sterne Best Western erwarte. Ich hatte ein Frühstück, das ansprechend und lecker war. Super Preis Leistung, ich komme wieder wenn ich die Familie in Ratingen besuche. Danke für alles.
Stayed 1 night in Sep 2022

4/10 Poor

Martin

Stayed 1 night in Sep 2022

10/10 Excellent

Ashok

Stayed 1 night in Jul 2022

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 20 nights in May 2022

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Auf dem Frühstückstisch fehlte nur ein Becher o.ä. für die "Abfälle" (Butterpapier, Eierschalen u.ä.)
Stayed 1 night in Jun 2022