2/10
First they messed up the reservation and made us to stand in lobby with kids for nearly two and half hours for checkin, even though showing them the reservation confirmation. Coming to checkout was not allowed to leave the property as Expedia and Hyatt had payment issue for the reservation. Staff was very rude for. Checking threatening for actions if not paid for reservation
Kshitiz
Menginap 1 malam pada Jul 2025